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Take Me Home


The FNB Take Me Home service provides a designated driver service to our FNB Standalone Petro Card holders and linked Premier, Private Client and Private Wealth Petro Card holders.

The service is underwritten by EuropAssistance and is designed to get our clients home safely in times that they are not able to drive themselves.

The Take Me Home drivers are equipped with cellphones and will safely transport you and your vehicle to a destination within a 50km radius of city centres in which they operate. Currently this service is available in Durban, Johannesburg, Cape Town, Port Elizabeth, East London, Pretoria and George.

Benefits

  • Linked Premier and Private Clients Petro Cardholders get access to 6 trips per annum and linked Private Wealth Petro Cardholders get access to 10 trips per annum
  • Available to each Petro card holder and up to a maximum of two guests who can be collected from a single pick-up point and transported to a single drop-off point
  • Additional passengers can be accommodated in larger vehicles, provided there are seatbelts available for each of the passengers in the car

Operating Hours
Bookings are open until 02H00, seven days a week.

Peak Periods & Public Holidays Off-peak Periods
Please book at least 48 hours in advance where possible and no less than 2 hours in advance in the case of last minute arrangements. Peak period times are Thursday evenings to Sunday mornings as well as public holidays (the night before and on the day). Peak periods also apply in instances where major public events, such as sporting events and concerts occur within the service area. Please book at least 1 hour in advance. Off-peak times are Sunday evenings to Thursday mornings.

Additional Charges

  • If the number of annual covered trips are exceeded, the service can still be used at a charge of R450 (excluding VAT) per trip
  • If the trip exceeds 50km, an additional fee will be charged to the card holder's account

Additional Charges

  • Cancellations
  • Bookings can be cancelled up until 60 minutes before the arranged collection time
  • Any booking cancelled within 60 minutes of the collection time will be deducted from the total amount of covered trips per card holder or billed at the full rate

Process

To make a booking contact Take Me Home on 0861 643 278

  1. Provide your card number
  2. Specify your pick-up point and collection time
  3. Specify your destination drop-off point
  4. Provide a primary and secondary contact number
  5. Provide the registration number, make and colour of the vehicle
  6. Once a pick up point has been arranged, Take Me Home will notify the card holder when the driver arrives. The card holder and guests have 15 minutes to meet the designated driver and begin the trip home

Terms, conditions and rules apply.

Personalised Interest Rates + Limits


At FNB we recognise that each person's needs are unique.

For this reason we have introduced personalised and competitive debt and credit interest rates. Call us or visit your nearest branch to find out more about your personalised interest rate and how you can benefit from this service.

Terms and Conditions apply.

AA Emergency Roadside Assistance


Never be left stranded again. FNB Petro Card holders receive free automatic AA Emergency Roadside Assistance which provides a helping hand when experiencing problems with your vehicle.

Benefits include
Roadside Repair Service

  • Re-fuelling petrol up to ten litres
  • Restarting a flat battery
  • Changing flat tyres
  • Key lock-out service

Tow-in Service
For mechanical or electrical vehicle breakdowns up to a maximum of R1 000

Accident Towing*:
In the event of an accident, the AA's own towing fleet or an accredited tow contractor fleet of the AA will tow your vehicle from the accident scene to the nearest AA Quality Assured body repairer centre or to a client approved panel shop. This service is available 24/7/365 days a year.

*This service is not covered by FNB. The AA will facilitate the service and it will be for the cardholder's cost.

Stand By You

  • Request this service when your car breaks down and an armed security guard will stay with you until the AA patrolman arrives
  • In addition to personal protection, this service reduces the risk of hijacking and vandalism whilst you're on the side of the road

Courtesy Services**

  • Car hire
  • Overnight accommodation for you and four other passengers
  • Transportation or the cost covered for you to collect your repaired vehicle

**Courtesy services are covered up to a maximum of R500 for emergencies occurring more than 100 kilometers from your home.

How to use AA Roadside Assistance Service

  • In an emergency please call 0860 70 60 50 and supply your name, surname, ID number and Petro Card number*** to the consultant
  • An AA appointed contractor will be sent to provide you with assistance
  • Upon the contractors arrival please produce your Petro Card and proof of identity for the service

***Petro Card number is the 16 digit number on the front of your card

Terms, conditions and rules apply.

Find a branch


Chip & PIN card


Your Petro Card comes with a chip & PIN - an additional security feature.

This means:

  • The card has an embedded microchip that's virtually impossible to duplicate.
  • The microchip works with your PIN instead of your signature for transaction verification.
  • With chip and PIN technology you get increased security against unauthorised use of your Petro Card, convenience and added peace of mind.
  • Remember, your card will not work without your PIN.

You can view your PIN via the FNB Banking App or Online Banking, visit your nearest FNB branch or contact us on 087 575 1111.

Your chip & PIN can be used to pay for fuel, tolls as well as maintenance and repairs on your vehicle.

FNB Credit Card chip & PIN FAQ's

Simply wave and pay


It's simple, smart and convenient.

Contactless technology allows you to make fast and secure payments for low value purchases by simply waving your card in front of a contactless enabled Point-of-Sale (POS) terminal.

Need to pay for a high value purchase? No problem. For your safety it simply means that you will be required to insert your PIN as usual.

What is Contactless Technology?

Embedded in your FNB Contactless Credit Card is a special chip and antenna. When you wave your card in front of the Contactless reader, your account information is transmitted via short range radio frequency. It's safe, simple and fast.

Why is it a better way to pay?

  • It's easy to use - Simply wave and pay
  • It's completely secure - your FNB Contactless Credit Card is just as secure as any other Chip & PIN card that carries multiple layers of security.
  • You have total control of the transaction and your money because your card never leaves your hand
  • Contactless payments are up to 4 times faster than normal credit card payments which mean spending less time in queues.

Pay with your FNB Contactless Credit Card in three easy steps;

  1. Lookout for the Contactless symbol in-store and on the Point-of-Sale (POS) terminal.
  2. Once the cashier has tallied up your purchases and you are ready to pay, hold/wave your card within 4cm of the Contactless Reader for a few seconds.
  3. The transaction is complete once the green light appears. (Note: Some merchants have waived the need for a signature, others may ask you to sign the till receipt)

Where can I use my Contactless Credit Card?

Your FNB Contactless Credit Card is accepted at merchants locally and internationally displaying the Contactless symbol.

As an additional security feature, the first time you use your FNB Contactless Credit Card, you will be asked to insert your PIN, and thereafter all low value transactions at a Contactless retailer will not require a PIN

FNB Contactless Credit Card FAQs

 

The Standalone Petro Card

You're earning a minimum of R80 000 p.a.

This Petro Card has you covered while on the move.

  • R32.00 monthly account fee*

  • R13 monthly credit facility service fee
  • R165 once-off initiation fee
  • FREE AA Emergency Roadside Assistance including Stand by You
  • Take Me Home
  • *View pricing guide

What's hot


It's safe, secure + fast

 

Chip & PIN card

Your Petro Card comes with a chip & PIN - an additional security feature for your peace of mind.

Read more

Contactless card payments

Simply wave and pay with your Contactless Credit Card from FNB.

Read more

What you get


FREE AA Emergency Roadside Assistance

Never be left stranded again.

Read more

FREE Take Me Home

For all Standalone, linked Premier, Private Clients and Private Wealth Petro cardholders

Read more

Personalised Interest Rates + Limits

Save as much as 5% p.a. on your average balance.

Read more

Applying made easy


Petro Card

Qualifying criteria

  1. You're earning a minimum of R80 000 p.a.
  2. You will need to meet the Affordability Criteria

Ways to apply

Apply now!

Other ways to apply

Complete the call me back form

Find a branch

Documents needed

  • Copy of your recent payslip
  • Three months' bank statements
  • South African ID book/card
  • Proof of residence