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Overview

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Who is this for?

For sale
Email: fnbinsurancesales@fnb.co.za
Call: 087 312 0001
Visit the FNB App:
> Product Shop > For Me > Insure > FNB Home Insurance > Apply Now > Menu > Insure > Apply/Switch To Us > FNB Home Insurance

Claims
If you a have a claim on your FNB Short Term Insurance Policy, you can notify us by: Email: fnbsticlaims@fnb.co.za
Call: 087 312 0001
Visit the FNB App:
> Messages > Secure Chat > Menu > Insure > Claims > Add a claim

Policy Changes
If you would like to make a change to your existing a FNB Short Term Insurance Policy: Email: fnbstiservicing@fnb.co.za
Call: 0873120001

Home Emergency Assistance
If you are experiencing an event that requires our Home Emergency Assistance benefit, please call 087 312 0001.

087 312 1071
FirstWarrantySupport@fnb.co.za
Sales: Take up cover on the FNB App > nav-igate life > nav» Car > Protect my car > Warranty
Complaints: care@fnb.co.za

087 312 1148
ScratchandDent@fnb.co.za
Sales: Take up cover on the FNB App > nav-igate life > nav» Car > Protect my car > Scratch and Dent
Complaints: care@fnb.co.za

Telephone

  • 087 575 9405

Operating hours

  • 24/7

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 575 9406
  • 011 369 1189

Operating hours

  • 24 hours

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel:+27 11 371 3711

Telephone

  • 087 575 9444
  • +27 11 369 2924

Operating hours

  • 24 hours

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 0800 990 475

Operating hours

  • 24 hours

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 0861 490 100

Operating hours

  • 24 hours

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel:+27 11 371 3711

Telephone
087 575 1111
087 736 4800

Operating hours
08:00 - 19:00 (Mon - Fri)
08:00 - 13:00 Sat (weekend)

Secure Chat Operating hours
07:00 - 19:00 (Mon - Fri)
Sat - Sun and Holidays: Closed (weekend)

International
If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
Tel: +27 11 371 3711

Telephone

  • 087 577 7000

Operating hours

  • 24 hours

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 575 9406

Operating hours

  • 24 hours

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel:+27 11 371 3711

Telephone
08601 FOREX (36739)

Operating hours
08:00 - 17:00(Mon - Fri)
Email
forex@fnb.co.za

International
If you are dialing from outside South Africa, please dial the following number.
Tel: +27 11 352 5025
Foreign Exchange Branches

Telephone

  • 087 736 7774

Operating hours

  • 08:15 - 16:30 (Mon - Fri)

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 736 7772

Operating hours

  • 08:00 - 17:00 (Mon - Fri)
  • 08:00 - 13:00 Sat (weekend)

For Roadside assistance:
Call 0860 328 328 (option 1) or
email fnbinsurancebrokers@fnb.co.za

For A New Policy:
Call 0860 328 328 (option 2)
email fnbibsales@fnb.co.za

For Policy enquiries and changes:
Call 0860 328 328 (option 3)
email fnbinsurancebrokers@fnb.co.za

For Claims:
Call 0860 328 328 (option 4)
email inbclaims@fnb.co.za

For Group schemes:
Call 0860 328 328 (option 5)
email fnbibcomleads@fnb.co.za

For Complaints or Compliments:
Call 087 736 0816 or email: Mandy.rajcoomar@fnb.co.za

For sales
please call 087 736 7773 or
email: LOC@fnb.co.za
Take up cover on the FNB App > Product shop > For Me > Insure > Law on Call Personal Plan

For claims
please call 087 736 7773 or
FNB App > Insure > Claims
email: LOCClaims@fnb.co.za

For policy administration
please call 087 736 7773 (option 1) or
email: LOC@fnb.co.za

For complaints or compliments
please call 087 575 9408 or
email: care@fnb.co.za

Roadside assistance
0873120001
Sales
fnbstisales@fnb.co.za
FNB App > Product shop > For Me > View all products > Insure > Car insurance

Servicing/complaints
fnbstiservicing@fnb.co.za
0873120001

ts: care@fnb.co.za /> Claims
0873120001
fnbstimotorclaims@fnb.co.za
FNB App > Insure > Claims

Take up cover on the FNB App > Apply Now > For Me > Insure > Car Insurance
OR
Take up cover on the FNB App > Insure > Apply > Car Insurance

Telephone

  • 087 736 7772

Operating hours

  • 08:00 - 17:00 (Mon - Fri)
  • 08:00 - 13:00 Sat (weekend)

Telephone

  • 087 572 9725

Operating hours

  • 08:00 - 17:00 (Mon - Fri)
  • 09:00 - 13:00 Sat (weekend)

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711, 087 572 9725

Telephone

  • 087 730 11 44
  • 087 730 11 55

Operating hours

  • 08:00 - 17:00 (Mon - Fri)
  • 08:00 - 14:00 (Sat - Sun) (weekend)

Email

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 730 5596

Operating hours

  • 08:00 - 17:00 (Mon - Fri)
  • 08:00 - 14:00 (Sat - Sun) (weekend)

Email

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 335 8630

Operating hours

  • 08:00 - 16:30 (Mon - Fri)
  • 08:30 - 12:00 Sat (weekend)

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Operating hours
07:00 - 19:00 (Monday - Friday)
08:00 - 14:00 (Saturday)
08:00 - 13:00 (Sunday)
Closed on Public Holidays

Telephone

  • 087 575 0000

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

    Secure Chat operating hours
    Chat directly to a team of bankers 24/7, via Secure Chat on the FNB App or online banking

    Digital Banking Support Self-help

Telephone

  • 087 575 9404

Operating hours

  • 08:00 - 19:00 (Mon - Fri)
  • 08:00 - 13:00 (Sat - Sun) (weekend)

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 736 4800

Operating hours

  • 08:00 - 17:00 (Mon - Fri)

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 320 4321

Operating hours

  • 08:00 - 18:00 (Mon - Fri)
  • 08:00 - 13:00 Sat (weekend)

Telephone

  • 087 736 7270

Operating hours

  • 24/7

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 135 from an FNB SIM or 087 575 0147 from any landline

Operating hours

  • 08:00 to 17:00 (Mon to Fri)
    08:00 - 13:00 (Saturday)
    08:00 - 13:00 (Sunday and public holidays)

Telephone

  • 087 736 4800

Operating hours

  • 08:00 - 17:00 (Mon - Fri)

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Operating hours Secure Chat
Chat directly to your team of bankers 24/7, any time, any day via Secure Chat on the FNB App

Telephone
Your team of bankers will be available on 087 5777 000 to help you from:
8 am to 6 pm Monday to Friday, and
8 am to 1 pm on Saturdays.
Closed on Sundays and public holidays.

International

  • If you are dialling from outside South Africa, dial the number below first followed by the 087 number above when prompted.

Telephone

  • 087 575 4727

Operating hours

  • 24 hours

Email

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 730 6000

Operating hours

  • 24 hours

Email

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: 011 245 5080

Operating hours
07:00 - 19:00 (Monday - Friday)
08:00 - 14:00 (Saturday)
08:00 - 13:00 (Sunday)
Closed on Public Holidays

Telephone

  • 087 575 0362

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

    Secure Chat operating hours
    Chat directly to a team of bankers 24/7, via Secure Chat on the FNB App or online banking

    Digital Banking Support Self-help

Telephone

  • 087 575 9405

Operating hours

  • 08:00 - 17:00 (Mon - Fri)
    08:00 - 13:00 (Sat)
    Sunday and Public holidays: Closed

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 736 4800

Operating hours

  • 08:00 - 17:00 (Mon - Fri)

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel:+27 11 371 3711

Telephone

  • 087 736 7001

Email

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 736 7001

Email

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 575 9405

Operating hours

  • Mon - Fri: 08:00am - 17:00pm
  • Saturday: 08:00 - 13:00
    Sunday and Public holidays: Closed (weekend)

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 320 3200

Operating hours

  • 08:00 - 18:00 (Mon - Fri)
  • 08:00 - 16:00 Sat (weekend)
    09:00 - 13:00 Sun (weekend)

Telephone

  • 087 587 2835

Operating hours

  • 08:00 - 17:00 (Mon - Fri)

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 736 7773

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • +27 11 352 5025

Operating hours

  • 08:00-17:00 (Mon-Fri)
  • 08:00-12:00 Sat (weekend)

Email

International

  • Tel: +27 11 352 5025

Telephone

  • 087 736 3555

Operating hours

  • 08:00 - 16:30 (Mon - Fri)

Email

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 575 9408

Operating hours

  • 08:00 - 17:00 (Mon - Fri)
  • 08:00 - 13:00 Sat (weekend)

Email

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 575 9404

Operating hours

  • 08:00 - 18:00 ( Mon - Fri)
  • 08:00 - 13:00 (Sat)
    Sunday and Public Holidays (Closed) (weekend)

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 346 8378

Telephone

  • 087 575 4653

Operating hours

  • 08:00 - 18:00 ( Mon - Fri)
  • 08:00 - 13:00 (Sat)
    Sunday and Public Holidays (Closed) (weekend)

International

  • If you are dialling from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 575 3279

Operating hours

  • 08:00 - 18:00 ( Mon - Fri)
  • 08:00 - 13:00 (Sat)
    Sunday and Public Holidays (Closed) (weekend)

International

  • If you are dialling from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Sales Telephone
087 736 7777
Email: LOCBizSales@fnb.co.za

Claims and legal advice Telephone
087 736 7777 (option 2)
Email: LOCBizClaims@fnb.co.za

Policy administration Telephone
087 736 7777
Email: LOCBiz@fnb.co.za

Sales
Call 087 312 0001
Email :fnblifebusiness@fnb.co.za

Claims and legal advice
Call 087 312 0001
Email :fnbsticlaims@fnb.co.za

Telephone

  • 135 from an FNB SIM or 087 575 0147 from any landline

Operating hours

  • 08:00 - 17:00 (Mon - Fri)
    08:00 - 13:00 (Weekend and public holidays)

Telephone

  • 087 575 9427

Operating hours

  • 24 hours

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 371

Telephone
08601 FOREX (36739)

Operating hours
08:00 - 17:00(Mon - Fri)
International
If you are dialing from outside South Africa, please dial the following number.
Tel: +27 11 352 5025
Foreign Exchange Branches

Telephone

  • 087 736 7771

Operating hours

  • 08:15 - 16:30 (Mon - Fri)

Telephone

  • 087 572 9725

Operating hours

  • Hours: 08:00 - 18:00 (Mon - Fri)
  • 09:00 - 13:00 Sat (weekend)

Email

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711, 087 572 9725

Telephone

  • 087 736 2247

Operating hours

  • 08:00 - 16:30 (Mon - Fri)
  • 08:30 - 12:00 Sat (weekend)

Email

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 736 2247

Operating hours

  • 08:00 - 16:30 (Mon - Fri)
  • 08:30 - 12:00 Sat (weekend)

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 575 0000

Operating hours

  • 24 hours

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel:+27 11 371 3711

Telephone

  • 087 575 0000

Operating hours

  • 08:00 - 19:00 (Mon - Sat)
  • 08:00 - 13:00 Sun (weekend)

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted
    Tel: +27 11 371 3711

Telephone

  • +27 11 282 8000

Operating hours

  • 07:30-18:30 (Mon-Fri)

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 736 2247

Operating hours

  • 24 hours

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 312 5220

Operating hours

  • 08:00 -17:00 (Mon - Fri)

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 312 5220

Operating hours

  • 08:00 -17:00 (Mon - Fri)

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 0870 327 827

Operating hours

  • 08:00 - 17:00 (Mon - Fri)

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 0877 FNB 247

Operating hours

  • 08:00 - 18:00 (Mon - Fri)
  • 08:00 - 13:00 Sat (weekend)

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 032 7827

Operating hours

  • 08:00 - 17:00 (Mon - Fri)

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 011 282 8000

Operating hours

  • 07:30-18:30 (Mon-Fri)

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 575 0012

Operating hours

  • 24 hours

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 575 9405

Operating hours

  • 08:00 - 19:00 (Mon - Sat)
  • 08:00 - 13:00 Sun (weekend)

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 320 3200

Operating hours

  • 08:00 - 18:00 (Mon - Fri)
  • 08:00 - 16:00 Sat (weekend)
    09:00 - 13:00 Sun (weekend)

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel:+27 11 371 3711

Telephone

  • 087 587 2835

Operating hours

  • 08:00 - 17:00 (Mon - Fri)

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • 087 736 7773

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

Telephone

  • +27 11 352 5025

Operating hours

  • 08:00-17:00 (Mon-Fri)
  • 08:00-12:00 Sat (weekend)

Email

International

  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711

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