Please select


For My Business

< R10m annual turnover

For My Business

> R10m annual turnover

Please select


For My Business

< R10m annual turnover

For My Business

> R10m annual turnover

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FNB makes every reasonable effort to ensure the accuracy of our network coverage maps. From time to time, there may be factors beyond our control, which may affect our network coverage. These factors may include, but are not limited to, the weather, topography, and man-made structures. FNB makes no representations, warranties or guarantees on the accuracy, aptness or extensiveness of network coverage maps. FNB accepts no responsibility for any actions taken or not taken by the user of the coverage maps.

Disclaimer

Disclaimer


FNB makes every reasonable effort to ensure the accuracy of our network coverage maps. From time to time, there may be factors beyond our control, which may affect our network coverage. These factors may include, but are not limited to, the weather, topography, and man-made structures. FNB makes no representations, warranties or guarantees on the accuracy, aptness or extensiveness of network coverage maps. FNB accepts no responsibility for any actions taken or not taken by the user of the coverage maps.

Please note that issues logged will be used for informational purposes to motivate network enhancements.


Pick from our
selection

Why Connect?


Choose your own

Create your own Flexi package monthly

Don't run out of Airtime or Data

Set an Auto Top Up

No bill shock

View your bill in real-time

SIMple Management

Manage your family's SIMs in one place

Get rewarded

Earn up to 15% back in eBucks on your Connect SIM spend

Read more

Create your own Flexi package and change it monthly


Adjust your voice, data and SMS bundles from month to month as your needs change.

Download Product Pricing and Rewards Guide

Download FAQs

Never run out of airtime or data


Auto Top Up automatically tops you up with airtime and data when you are running low - to a chosen amount and you can set a monthly limit.

Download Product Pricing and Rewards Guide

Download FAQs

No bill shock


View your balances and real time transaction history at any time, at no extra cost, just like you do with your bank statements.

Download Product Pricing and Rewards Guide

Download FAQs

Manage ALL your SIMs in one place like you manage your bank accounts


View + manage all your SIMs, just like you do your bank accounts.

Manage your whole family's SIMs in one place from balances to detailed call logs. You can also order a replacement SIM and do a SIM swap.

Download Product Pricing and Rewards Guide

Download FAQs

Get Rewarded for connecting


Earn up to 15% back in eBucks rewards on your Connect SIM spend.

Reward levels You get If you create a package with 350min and 500MB data using Connect Flexi.
Reward Level 1 1.0% back in eBucks when your Connect SIM spend You get eB38; You effectively pay R373
Reward Level 2 2.5% back in eBucks when your Connect SIM spend You get eB94; You effectively pay R367
Reward Level 3 5.0% back in eBucks when your Connect SIM spend You get eB188; You effectively pay R358
Reward Level 4 7.5% back in eBucks when your Connect SIM spend You get eB282; You effectively pay R348
Reward Level 5 15% back in eBucks when your Connect SIM spend You get eB564; You effectively pay R320

*Effective rates and prices are calculated taking into account eBucks rewards paid out monthly


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Online Banking process


Step 1
SMS will be received from courier within 24 hours of placing your order.

Step 2
Confirm your delivery address using the link on your delivery confirmation SMS.
or alternatively
Confirm your delivery address once you are contacted by the delivery company.

Note: Please answer your phone to confirm your delivery address, 3 failed attempts to contact you will result in your order being cancelled.

Step 3
When collecting your FNB SIM, please have a copy of your ID or driver license, as well as proof of address (not older than 3 months).

Step 4
Your SIM will be activated within 24 hours after your SIM has been delivered.
If you requested to port during the sales process your port request will be processed after your SIM has been activated. The porting process may take between 24 to 48 hours.
If you have not requested to port during the sales process you can also port your inContact or Cellphone Banking number by dialling *147#.

Please note: You may receive a SMS from your current cellular service provider to confirm your porting. Please reply to the SMS to ensure that your porting is successful.

Find a branch



Qualifying criteria

  1. Have a Gold, Premier, Private Clients or Private Wealth Cheque Account
  2. Keep R500 in an FNB Savings Account when taking up the offer at participating FNB branches
  3. Upfront payment applicable when taking up offer at participating FNB branches

Qualifying criteria

  1. Have a Gold, Premier, Private Clients or Private Wealth Cheque Account
  2. Keep R500 in an FNB Savings Account when taking up the offer at participating FNB branches
  3. Upfront payment applicable when taking up offer at participating FNB branches

Get it now!

Get it now!


FNB ConeXis X2

eBucks Rewards Level Rebates

Rewards on the FNB ConeXis X2 - Gold Customers

Rewards on the FNB ConeXis X2 - Premier, Private
Clients and Private Welath customers

You will be billed R199. You will only qualify for the rebates if you spend a minimum of R150 on your Connect SIM(this excludes the monthly ConeXis debit order and any purchases using eBucks as the payment method).

The rebate will be paid monthly in arrears before the 8th of every month.
One rebate per customer

You will be billed R199. You will only qualify for the rebates if you spend a minimum of R150 on your Connect SIM(this excludes the monthly ConeXis debit order and any purchases using eBucks as the payment method).

The rebate will be paid monthly in arrears before the 8th of every month.
One rebate per customer

Connect Pricing Guides


New pricing effective from 15 September 2019

Connect SIM


SIMple + rewarding

What do I need to know when getting a Connect SIM Card


1. Where and how do I take up a Connect product?

Via FNB.co.za
Logon to FNB Online Banking and choose from our wide range of products and devices.

Via Cellphone Banking:
Dial *120*321# and select "FNB Connect".

Via Branch:
Visit your nearest FNB Branch to take up a Connect SIM.

When taking up the Connect SIM, you have the option to move your existing number (port) to Connect. All you have to do is ensure that the number that you wish to port is on Prepaid.

2. How do I RICA my SIM
Your SIM is automatically RICAed for you based on the FICA information that you provided when opening your bank account, if this information has changed please take your ID and proof of address to your nearest branch to update your information.

Delivery


1. How will I receive my SIM once my application has been submitted and/or approved?"
Your SIM will be delivered to you by an FNB approved courier. An FNB approved courier will contact you to confirm your delivery address. Alternatively you can follow the instructions on the delivery SMS to login on to the link provided in the delivery SMS and enter your delivery address. Please ensure that you are available to receive delivery on the date confirmed with the courier. Please ensure that you have a copy of your ID on delivery of your SIM.

Please note after 3 unsuccessful attempts to deliver your SIM; the order will be cancelled and the SIM will not be delivered.

2. If you have taken up a SIM at branch your SIM will be given to you at the branch once you have completed the sales process.

1. Recharging


1.1. How do I buy Artime or Data?

FNB Online Banking FNB Cellphone Banking
Step 1: Login to FNB Online Banking and select "Buy" Step 1: Dial *130*321#
Step 2: Select "Airtime and Bundles" Step 2: Select "Airtime and Bundles"
Step 3: Follow easy prompts Step 3: Follow easy prompts
FNB Banking App FNB ATM
Step 1: Log onto the FNB Banking APP Step 1: Go to the nearest FNB ATM
Step 2: Select "BUY" Step 2: Select "More Options"
Step 3: Select "Prepaid Airtime and Bundles" Step 3: Select "Prepaid/LOTTO & FNB Connect"
Step 4: Follow easy prompts Step 4: Follow easy prompts

1.2. How do I convert Voice bundles

*147#

Step 1: Dial *147#

Step 2: Select option 3, "Services"

Step 3: Select option 2, "Buy Bundles"

Step 4: Follow easy prompts

For Flexi customers any bundle purchases using the *147# will be added to the monthly invoice.

1.3. What is an Auto Top Up?
You can set up an Auto Top Up, which will automatically recharge your airtime or data, when your balance reaches R5 or 10MB of data.

Setup Auto Top Up on:
  • FNB Online Banking
  • FNB Banking App

Auto Top Up on FNB Online Banking:

Step 1: Log onto FNB Online Banking

Step 2: Select "My Bank Accounts" followed by "My SIM Cards"

Step 3: Select the SIM that you want to set up Auto Top Up for.

Step 4: Select "Auto Top Up"

Step 5: Select "Add"

Step 6: Select "Create"

2. Viewing your balance


2.1 How do I check my airtime/data balances?
You can check your balance by dialling *111# from your Connect SIM or from any of our electronic platforms such as FNB Online Banking.

You can view your balance on the following channels

Dial *111#

Dial *147#

FNB Cellphone Bankine (*120*321# & *130*321#)

FNB Online Banking

FNB Banking App

2.2 Where can I view my usage history or request an itemised bill?
You can view your call log online using Connect transaction history. Connect transaction history displays the last 150 transactions/calls.

Connect transaction history is available on the following channels: Request your itemised billing via the following channels:
FNB Online Banking FNB Online Banking
FNB Banking App FNB Cellphone Banking

3. View and manage all your SIMs in one place.


Manage your cellular spend just like your banking.

Step 1: Login to FNB Online Banking

Step 2: Click "My Bank Account"

Step 3: Select "My SIM Cards"

Understanding your Top Up receipt


  1. Your information
  2. Invoice date and amount paid
  3. Package subscription(s)
  4. Total amount paid

1. Understanding your FNB Connect Top Up payments

1.1 What are the available scheduled payment dates?

You can choose any day of the month for your scheduled FNB Connect Top Up package payment.

Please note FNB Connect Top Up package bundles are allocated after successful payments are received. Your first payment will include any once-off fees and charges over and above the package subscription amount.

1.2 What happens if my scheduled payment fails?

If your scheduled payment fails, you will be able to make a manual payment using the USSD channel on *147#.

1.3 If I take up an FNB Connect Top Up package in the middle of the month, will I pay pro rata?

No, pro rata is no longer applicable on FNB Connect Top Up packages. When you take up an FNB Connect Top Up package in the middle of the month, you will only be billed for the package subscription amount and any applicable once-off fees on your selected payment date.

1.4 Will I forfeit my subscription and once-off bundles if I migrate to another FNB Connect Top Up package?

You will not forfeit your subscription and once-off bundles if you migrate to another Top Up package.

1.5 Will I forfeit my subscription and once-off bundles if I migrate from an FNB Connect Top Up package to a Postpaid package?

You will not forfeit your once-off bundles should you migrate from a Top Up package to a Postpaid package. However, you will forfeit your Top Up package subscription bundles since you are changing to a different rate plan. To upgrade from Top Up to a Postpaid package, contact FNB Connect Customer Service on 087 575 0147.

Understanding your Postpaid invoice

  1. Your information
  2. Period of the invoice
  3. Monthly subscription fee for the package
  4. Service Fee for the FNB SIM
  5. International calls are charged at International calling rates and not at in-bundle rates
  6. Out of bundle, SMS, Data and voice charges
  7. Total amount due for the invoice period

1. Understanding your Postpaid payments

1.1 What are the available payment dates?

Please note the following payment dates are available for Postpaid packages:

  • 1st of the month
  • 20th of the month
  • 25th of the month
  • Last day of the month

Please note the following for the first payment for Postpaid packages:

  • If your SIM is activated before the 17th of the month. You will be charged a prorated amount for that month.
  • If your SIM is activated after the 17th of the month. You will be charged in arrears on the pre-selected payment date. You will be charged for the next month as well as the month you activated your SIM.

International Roaming


We recommend that you do not use Full Roaming when travelling as rates are extremely high.

1. What are the alternatives when travelling abroad?

  • Use SMS Roaming, this enables you to use the SMS service while overseas, but NOT voice and data. (Only available for contract subscribers)
  • When overseas, get a local SIM card from that country to use.
  • If you are using a Smart Phone or Tablet, make sure your mobile/cellular data is switched off to avoid high costs.
  • Use WiFi when possible for browsing or call using the VoIP application such as the FNB Banking App, Whatsapp or Skype.

2. What are the key factors to take into consideration when activating International Roaming?

  • Your SIM Limit and Credit Limit do not apply while roaming.
  • You will be charged for all calls, both incoming and outgoing.
  • Inclusive Data, Voice and SMS's on your package cannot be used while roaming.
  • Your international bill can take up to 3 months to be issued to you.
  • Promotion free data and other allocation can not be used while roaming.

International Roaming Pricing Guide International Calling Pricing Guide

I lost my SIM or need a replacement SIM


1. How do I order another SIM if I have misplaced my SIM or my SIM is stolen?
You can obtain a replacement SIM from your nearest FNB Branch or alternatively you can use the "Order Replacement SIM" function on FNB Online Banking.

2. How do I perform a SIM Swap?
You can perform a SIM Swap by using FNB Online Banking, FNB Banking App, at any FNB ATM or at your nearest FNB Branch.

I have limited coverage


What should I do if I am experiencing Network Coverage issues?
For voice, data and SMS coverage issues, please set your Carrier/Network settings to "Automatic" on your device. You must also switch data roaming on, on your device. If you need further assistance please contact our Customer Service centre.

Porting


1. What is porting?
Porting is keeping your existing number and moving it to a Connect SIM.


2. How do I port my number over to Connect?
To port during the take up process, please complete the highlighted section during the sales process.

Please note that you may also receive a SMS from your current cellular network to confirm your port. Please respond to this SMS to ensure that your port is successful.

Via Branch: When taking up a SIM at a branch you need to advise the branch consultant that you wish to keep your existing number when taking up a Connect SIM. Porting at branch can be done during the sales process.

Port to an existing Connect SIM

If you didn't port during the sales process you can still port your number after experiencing the Connect SIM. You can port by dialing *147# or calling the Connect Customer Care.

Via *147#:
Dial *147# and select "Port your Number" from your Connect SIM. Please note that you can only port a registered InContact or FNB Cellphone Banking cellphone number when using this channel.

Via Connect Curstomer Care:
Dial 147 from your Connect SIM.


3. How long does it take for my number to be ported?
Porting usually takes between 24 to 72 hours from the time your Connect SIM Card is activated, however there are a number of reasons why the porting process can take longer than 72 hours, see below:

  • Your current network may not have approved the port yet as you may still have outstanding bills to settle with them, or you recently ported in the last 2 months, in which case the port will be rejected.
  • You began the porting process on the weekend or a public holiday.

Customer initiates Port Port is completed
Mon-Fri before 17:00 Same day between 19:30 and 23:30
Mon-Fri after 17:00 Next day between 19:30 and 23:30
Saturday 9:00 to 13:00 Same day between 19:30 and 23:30
Sunday or Saturday after 13:00 Monday between 19:30 and 23:30

Please note that you may receive a SMS from your network provider. Please confirm your port to ensure that your port is not delayed.

Please note if you have ported, you will not be able to recharge using FNB Cellphone Banking (*120*321# or *130*321#) for 48 hours after the port has been completed. Please use FNB Online Banking, FNB App or any FNB ATM to recharge during this period.


4. Can I still port my cellphone number if I am currently on a contract?
If you want to port a number that is on contract, it is advised that you call your current service provider to request your number to be switched to prepaid, you are able to port to Connect easily by dialing *147# from a Connect SIM and selecting "Port my existing number" or by calling the customer care (dial 147 from any Connect SIM).


5. What happens to my old SIM as well as all free minutes/data or any other benefits that I had on my previous SIM once I have ported?
Once ported your old SIM will stop working and you will lose all unused benefits. You are advised to use up all existing minutes/data/talking points, before porting is completed.

Activation


1. How do I activate my Connect SIM once I received it?
If your SIM is delivered via courier it will be activated 24 hours after delivery. If you wish to activate the SIM immediately after receiving your SIM from the courier, you can use the following channels:

Activation Channels

FNB Online Banking

FNB Cellphone Banking (*120*321#)

FNB ATM

FNB Banking App

FNB *147#

Please note: It is advisable to only activate the SIM once you have received it.

How to set limits to control your spend


1. You can set your limit to control your spend.
When you initially set your limit, it is applied after 15 minutes however if an existing limit is changed the new limit will only come into effect from the beginning of the next month.

SIM limit can be setup using the following channels:

  • FNB Online Banking
  • FNB Cellphone Banking

Controlling your data spend


Please purchase bundles to avoid out of bundle costs. Data bundles can be purchased via FNB Online Banking, FNB Cellphone Banking (*120*321# or *130*321#), FNB Banking App, FNB ATM, or *147# for Contract, Top Up, prepaid and data packages.

1. How can I save on my data usage?

  • Make sure that there are no apps running in the background of your device using up your data.
  • On your app Store settings remember to switch off automatic updates.
  • Try to use WiFi hotspot for downloading software updates.
  • Always take note of the size of the image/video received before downloading on chat apps such as Whatsapp.
  • Always check your data balance, if you notice high usage check your itemised bill via FNB Online Banking or request one via FNB Cellphone Banking.
  • Data bundles can be purchased via FNB Online Banking, FNB Cellphone Banking (*120*321# or *130*321#), FNB Banking App, FNB ATM or *147# for Contract, Top Up, and Prepaid. Please purchase these to avoid out of bundle costs.

2. What could be the possible reasons for my data being depleted quickly?
There could be a number of reasons as to why your data gets depleted faster than normal or you receive a data bill shock. See below a few:

Device apps:

  • Apps that require data still running in the background of your device without being shut down completely.
  • Certain apps auto updating whenever there is an available update on the applicable app store.

Internet Browsing:

  • Internet browser still runnning in the background on your device without being shut down completely after surfing and browsing.

Device Software Update:

  • Operating system updates are quite large to download on your device and use a substantial amount of data, for example the latest iOS update for Apple devices is over 1GB.

Blocking + unblocking your SIM


1. How do I block my Connect SIM?
You can block your Connect SIM by using FNB Online Banking or at an FNB ATM.

2. I have accidently blocked my SIM by entering the incorrect PIN, how do I get my PUK number?

Get your PUK number on:
*147#
FNB App
FNB Online Banking

Data + MMS settings


How do I get my MMS and data settings for my device?
You can have your phone settings sent by dialling *147# and selecting "Phone Settings" from your Connect SIM.

Handy numbers


These are numbers you need to know from balance enquiries to customer service enquiries.

Customer care numbers
Customer Service 147 from a Connect SIM or 087 575 0147 from a non Connect SIM, alternatively email connecthelp@fnb.co.za
Self-service *147#(USSD), FNB Cellphone Banking, FNB Banking APP and FNB Online Banking
Recharge *130*321# or *120*321# (FNB Cellphone Banking), FNB.mobi, FNB ATM, FNB Banking APP and FNB Online Banking
Balance Enquiry *111#
Block SIM 087 575 0147
Please call me *140*cell number#
Voice mail 144

Data transfer and data roll-overs


DATA ROLL OVER

  1. How do I roll over my data?
    To roll over your data for another month follow these easy steps:
    1. Dial *147# to access the FNB Connect USSD menu
    2. Select - Services
    3. Select - Bundle management
    4. Select Bundle type to roll over by choosing any of the options displayed
    5. Select option 1 to confirm data roll over.
  2. Will my bundle type (Subscription, once-off, recurring and recovery) change when I roll over my data?
    Yes, upon rolling over a data bundle, it will be converted to a once-off bundle which will be valid for 1 month from the date of expiry.
  3. Can I roll over my data at any time of the month?
    No, you can only roll over data within 5 days before its expiry date.
  4. Which channels can I use to roll over data?
    The functionality to roll over data is available only on the USSD channel *147#.
  5. Can I transfer my rolled over data?
    Yes, rolled over data can be transferred to another number on the FNB Connect network.
  6. Can I Roll over Nite Data?
    Yes, Nite data can be rolled over but it will be rolled over as a Nite bundle.
  7. Can I Roll over a bundle that has already been rolled over?
    No, a bundle can only be rolled over once.
  8. Is there a charge for rolling over my data?
    No, there will be no charge for rolling over data.

DATA TRANSFER

  1. How do I transfer data?
    To transfer your data from your bundle to another FNB Connect user follow these easy steps:
    1. Dial *147# to access the FNB Connect USSD menu
    2. Select - Services
    3. Select - Bundle management
    4. Select - Transfer Data
    5. Select - Bundle type to transfer by choosing any of the options displayed
    6. Confirm data bundle from which you want to transfer data
    7. Select - Amount to transfer by choosing any of the options displayed
    8. Enter a number that you wish to transfer data to
    9. Select - Option 1 to confirm data transfer.
  2. Do I get eBucks rewards for data transferred?
    No, customers may receive eBucks for data purchases made.
  3. Can I transfer a reward bundle (Data bundles added at no cost to the customer)?
    No, reward bundles cannot be transferred.
  4. How long will my transferred data last after I have received it?
    The transferred data will last for a period of 30 days from the date of receipt.
  5. Why can't I transfer all my data?
    There is 12 MB reserved for all processes that are running in the background. You can therefore only transfer the value you wish to transfer from the predetermined list minus 12 MB.
  6. What amount of data can I transfer?
    There is a pre-determined list of values to select from being either: 25MB, 50MB, 100MB, 300MB, 500MB and 1GB. You can transfer data using a combination of these pre-determined values.
  7. Can I transfer my FNB Connect data to a customer on another mobile operator network?
    Data can only be transferred to an FNB Connect customer.
  8. Which channels can I use to transfer data?
    The functionality to transfer data is available only on the USSD channel *147#.
  9. Can I transfer my Nite data again?
    No, see summary table below.
  10. Can I transfer a once-off data bundle that was transferred to me again?
    No, see summary table below.
  11. Do I have a limit on how many transfers I can make in a month?
    Yes, there is a limit of 2 transfers per month. With each transaction, there needs to be 12 MB reserved.
  12. Can I reverse data that I have transferred to a customer?
    No, data transferred to an incorrect number cannot be reversed. A confirmation screen is provided to help you confirm the number to which the data is being transferred.
  13. Is there a charge for transferring data?
    No, there is no charge for transferring data.
  14. Which bundles qualify for transfers and roll over?
    Bundle Roll over Transfer
    Reward No No
    Supplementary Bundle No No
    Upon activation Yes Yes
    Nite data Yes, to Nite bundle Yes, to Nite bundle
    Once Off Yes Yes
    Subscription Yes Yes
    Recurring Yes Yes
    Transferred No No
    Rolled over No Yes

DEPLETION SEQUENCE

  1. In what order will my other bundles be consumed?
    Your data bundles will be depleted in the following sequence:
    1. Reward bundle
    2. Supplementary bundles - Free
    3. Rolled Over bundle
    4. Transferred bundle
    5. Subscription bundle
    6. Recurring bundle
    7. Once-off bundle

Machine to machine (M2M)


  1. Can I use my mobile number in machine-to-machine devices?
    No, a mobile number cannot be used in machine-to-machine device as mobile numbers are not 14-digit numbers and do not have machine-to-machine capability.

  2. Why can I not use my 10-digit number in my machine-to-machine device?
    Since 10-digit numbers are meant for mobile use only they cannot be enabled for any machine-to-machine use.

  3. What is a 14-digit number for?
    In the future, a 14-digit number will be allocated to devices which will be compatible for machine-to-machine use.

  4. What does 'machine to machine' mean?
    Machine to machine is a device's capability to interact with another device via instructions and integration of those devices with one another, e.g. certain soft-drink merchandisers have an app on all their work tablets which alerts them when stock is low, or when there's no stock in their refrigerators.

  5. Does FNB Connect have machine-to-machine numbers?
    Unfortunately, FNB Connect does not have any 14-digit numbers, as machine-to-machine capability is not yet available.

  6. What does an FNB Connect customer need to do to get a machine-to-machine SIM?
    Machine to machine is not available to FNB Connect customers, however, we are working on a solution to have machine-to-machine capabilities in the future.

Top Up GO SIM


Experience our clearer, faster and wider coverage for yourself!

Included with your smartwatch, TV, laptop or gaming console purchase from Connect, you will get a complimentary Top Up Go Promo SIM, offering you:

  • 15 minutes to any network
  • 15 SMSs
  • 50MB data

every month for 24 months.

Your Top Up GO SIM can be used in any SIM-enabled device and it's quick and easy to get started.
Simply insert it and follow the prompts.

Can't use it? Share it!

If all your devices already have SIMs, why not give your Top Up GO SIM to a family or household
member or even a friend. Or swop it out for an existing SIM and experience Connect for yourself.

Terms and conditions

Frequently asked questions


How to activate your FNB Connect SIM

Online or Contact Centre

If you get your SIM at your nearest FNB branch, our friendly branch staff will activate your SIM for you. If you have ordered your SIM online or via our Contact Centre, your SIM will be delivered to you, free of charge. Upon delivery, you need to present the courier with your proof of address (not older then 3 months), for RICA purposes. The bank will then automatically activate your SIM upon verification of the document.

If you get your SIM at your nearest FNB branch, our friendly branch staff will activate your SIM for you.

Branch

If you get your SIM at your nearest FNB branch, our friendly branch staff will activate your SIM for you.


Talk Max

Unlimited Voice

50 MB data
50 SMSs

per month

Talk Max Pro

Unlimited Voice

1 GB data
100 SMSs

per month

Subject to FNB Connect Fair Use Policy (FUP) and usage rules. Allocations are valid for 30 days only.

*Prices applicable for promotional period. Terms and conditions apply.

Free Connect


Get free data, voice minutes
& SMSs monthly

With your qualifying FNB account, you get more than free transactions - you get Free Connect
allocations! Just another way FNB gives you more value!
View Ts & Cs

Qualifying
accounts

Read more

How to get
my SIM

Read more

How to activate
my SIM

Read more

Not an FNB
customer?

Switch now!


Qualifying FNB accounts & free monthly allocations

Easy Smart
Option

Gold & Gold
Fusion

Premier

Private Clients

Private Wealth

Need more data, voice minutes and SMSs? Choose a month-to-month Top Up Lifestyle package suited to your usage.



How to get the FNB Connect SIM

There are 3 ways of ordering your SIM:

Online

Get your SIM right here. Choose between a variety of options under Cellular Contracts. Your SIM will be delivered to you free of charge.


Branch

Pick up your SIM at your nearest FNB branch.




Phone us

Get your SIM by phoning us on 087 575 0147. Your SIM will be delivered to you free of charge.


How to activate your FNB Connect SIM

Online or Contact Centre

If you get your SIM at your nearest FNB branch, our friendly branch staff will activate your SIM for you. If you have ordered your SIM online or via our Contact Centre, your SIM will be delivered to you, free of charge. Upon delivery, you need to present the courier with your proof of address (not older then 3 months), for RICA purposes. The bank will then automatically activate your SIM upon verification of the document.

If you get your SIM at your nearest FNB branch, our friendly branch staff will activate your SIM for you.

Branch

If you get your SIM at your nearest FNB branch, our friendly branch staff will activate your SIM for you.

Connect with these great deals



Quality network. Value for money. Flexibility. Rewards.


Save with a Top Up

Top Up is 30% cheaper than Connect Prepaid, and you get FREE data on Top Up.



Month-to-month packages

Get more flexibility, multiple SIMs, and manage it all with real-time itemised billing.



Earn eBucks

Get up to 15% back when you spend on Connect.



Talk Max

Introducing Talk Max with unlimited calls anytime.

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Top Up GO SIM

Get a complimentary Top Up GO SIM with your next smartwatch, TV, laptop, or gaming console purchase!

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Our bundled smartphone offers give you great tech & even better prices


Choose between our entry level Nokia 1 smartphone, or the more advanced ConeXis X2 smartphone with dual camera. Not only will you have great technology at your fingertips, but it also costs less.

 

Getting it made easy


Connect SIM

Qualifying criteria

  1. You need to have a qualifying account with FNB
  2. Age 18 years and older
  3. Have a SA ID or valid passport

What happens after I have placed my order using Online Banking

View process

Connectivity coverage

View coverage