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24/7 Business Desk

Telephone
0877 FNB 247

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International
If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
Tel: +27 11 371 3711

Account-related queries

  • Credit/deposit confirmation.
  • Debit confirmation.
  • Reversal of debit orders (within 40 days).
  • Reversal of charges.
  • Inward and outward Forex payments.
  • Balance enquiries.
  • Debit orders (switching, stop payments).
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  • Bank codes (FNB or other banks).
  • Deposit book requests (printed with company details only).
  • Cash deposits into ADT machines.

Card-related queries

  • Card limit changes (increases/decreases).
  • Business Visa Cheque Card (replacement/cancellation).
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Cheque-related queries

  • Stop cheque payments.
  • Cheque book reorders.
  • Uplifting holds when deposited cheques are unpaid.

Payments and transfers

  • 3rd party payments between accounts.
First National Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider 1929/001225/06 (NCRCP20).