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Login to Online Banking. Select 'Online Banking Settings', select 'Banking' and then the inContact 'Change' button to use this convenient service.

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Register for Online Banking

  1. Go to www.fnb.co.za
  2. Select 'Register'.
  3. Select 'Register with my card and ATM details'
  4. Enter your card, PIN and captcha code.
  5. Select 'Continue'.
  6. Verify your personal details and set up your user ID and password to access your profile online. Note the password rules.
  7. Select 'Register'.
  8. A Thank You screen will display your Online Banking registration details. Select 'Continue' to login to your Online Banking profile .
  9. Login to Online Banking, select 'Online Banking Settings', select 'Banking' and then the inContact 'Change button to use this convenient service.

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Complete control

  • You can choose when you want to receive your messages - during the day (07:00 - 20:00) or 24 hours a day
  • Choose how to receive notifications - via SMS, email or both
  • You can receive one message with details of your multiple debits that are processed overnight, e.g. debit orders, stop orders, and scheduled payments
  • Receive your inContact messages for transactions over R100 only or an amount specified by you
  • Receive messages for transactions on accounts which belong to you only
  • Choose which accounts you want to link to inContact.
  • inContact will not send messages for transactions on accounts which you access using a link or mandate

inContact

Follow the action for free

With inContact you can keep track of money going in and out of your account for FREE.

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Manage transactions

Identify any unauthorised transactions and helps you to manage the funds on your accounts



Complete control

You decide when and how you want to receive messages about money going in and out of your account

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Decline inContact

Decline inContact messages advises customers of why their transactions are declined



How to use it

How to use it

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We show you step-by-step exactly what to do.

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inContact

Qualifying criteria

  1. Have an active Personal, Business or Easy Account with FNB
  2. Have a valid cellphone number

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First National Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider 1929/001225/06 (NCRCP20).