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Fitbit setup process

How to set up Fitbit Pay™ onto your device:

  • Open the Fitbit App on your phone
  • Select 'Set-up a Device'
  • Accept Fitbit T&Cs
  • Create device PIN
  • Device will now appear on list of devices

How to add your card on Fitbit Pay™

  • Open the Fitbit App on your phone
  • Tap the picture of your watch on the top left corner
  • Select 'Fitbit Wallet'
  • Enter FNB card details as listed
  • Accept Ts & Cs
  • Tap the 'Activate on Ionic' or whichever Fitbit device name you have

Please note, the PIN code is to prevent others from making payments using your watch.

Every time you wear your Fitbit you will be required to enter this 4-digit PIN. For your security, the Fitbit stays in an authenticated mode for 24 hours or until you take your Fitbit watch off your wrist.

You can switch cards anytime on the Fitbit mobile App and your card number/details will never be stored on your device or Fitbit services. When you pay, your card numbers/details will never be shared by Fitbit merchants.

Step-by-step authentication on Fitbit:

  • Open Fitbit App on your phone
  • Tap the picture of your watch on top left corner
  • Select 'Fitbit Wallet'
  • Set up a 4-digit PIN

How to make a payment:

  • Press and hold the left button on Fitbit
  • Hold the Fitbit display near the card reader
  • Tap onto card reader. You will feel a pulse and see a Check mark on the Fitbit display meaning Payment is complete

How to maintain your card:

  • Should you wish to change your cards, all
    maintenance can be done on the Fitbit Mobile App

To access this service, ensure you have a compatible Fitbit device and have downloaded the devices app to your phone. You may find a list of compatible devices and device set-up guides on the Fitbit website www.fitbit.com .

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How it works

FNB Pay, along with Fitbit Pay™ uses contactless payment technology to ensure a convenient, faster and safer way to pay.

To access Fitbit Pay™, check the Fitbit website to ensure you have a compatible device.

Fitbit Pay™ is available to existing FNB/RMB PB clients who have the latest compatible Fitbit devices and have downloaded the Fitbit App onto their smartphones (iOS and Android).

All you have to do is load your FNB card details onto the Fitbit Pay™ App, authenticate using the OTP received and make payments with ease from your wrist with just a tap.

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Garmin setup process

How to set up Garmin Pay™ onto your device:

  • Download and launch Garmin Connect App on your smartphone
  • Follow instructions to set-up a Garmin Connect account or sign into an existing account
  • Pair your device to Garmin Connect by following the on-screen instructions - ensure Bluetooth is turned on your smartphone and your device is in phone pairing mode
  • During set-up it will ask you if you want to set-up Garmin Pay™ now, alternatively you can set this up later in Garmin Connect App by going to Garmin Devices - Select your device - Select Garmin Pay™
  • Select Create your Wallet

How to add your FNB card onto Garmin Pay™

  • Create a 4-digit passcode to secure the wallet on your device
  • Select VISA to add your FNB card to the wallet
  • Enter FNB card details or select 'Scan my card' to take a picture of your FNB bank card
  • Accept bank Ts and Cs

Step-up authentication

  • Select 'Step-up authentication' method (SMS/email)
  • Enter OTP received from FNB

How to make a payment:

  • Press and hold button on device to open the controls menu page and navigate to the Wallet icon
  • Select the Wallet icon
  • Enter your 4-digit passcode
  • Your card will appear on screen. To switch cards swipe down or press the down button
  • You will be prompted to hold your device near the card reader
  • The watch will vibrate and display a green checkmark when the payment has been successful
  • While you are wearing the watch, you can make payments for the rest of the day without entering your passcode again. If you disable heart rate monitoring by removing the watch from your wrist or 24 hours has lapsed you must enter your passcode again before making a payment.

How to maintain your card:

  • You can view your wallet in Garmin Connect App by selecting Garmin Devices - Select your device - Select
  • Select 'Manage my wallet'
  • Select a payment card
  • Options to temporarily suspend your card or delete it from your wallet will be displayed

To access this service, ensure you have a compatible Garmin device and have downloaded the devices app to your phone. You may fnd a list of compatible devices and device set-up guides on the Garmin website www.garmin.co.za .

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Security and technology

Overview

Client safety forms the cornerstone of our digital payment solutions.
We use the latest technologies and techniques to ensure transactions are secure.

Security: What you need to know

Your sensitive payment data is secured using the latest payment technology and techniques. Despite the security inherent in our digital payment solutions, the point of sale device will also prompt you to enter your card PIN for certain transactions whilst making a contactless payment.
Further security measures are designed to protect you when using our digital payment solutions such as your card PIN, device passcode and your FNB Banking App username & password. These should only be known to you and never be shared with anyone.

Visa Token Service

  • Replaces a traditional card account number with a unique payment digital identifer
  • Restricts the use of a payment token by device, merchant, transaction type or channel

Technology: What you need to know

For contactless payments, the underlying technologies in use include HCE (Host Card Emulation) and NFC (Near Field Communication); both follow the EMVCo standards for effecting secure contactless mobile payments. These technologies also enable the likes of Apple Pay and Android Pay.
FNB Pay Checkout and Scan to Pay use the latest security standards for "card not present" forms of payment. The resulting transaction is fully 3D Secure compliant ensuring the relevant protections for both the card-holder and merchant.

Token Qualities

  • Enhanced security: Sensitive card information not shared with merchant
  • Format-Preserving: EMVCo token uses standard ISO 8583 message format
  • Domain Controlled: Use restricted by specific domain / requestor
  • Independent: Acts independent from PAN, requires ID&V

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How it works

FNB Pay, along with Garmin Pay™ use contactless payment technology to ensure a convenient, faster and safer way to pay.

To access Garmin Pay™, check the Garmin website to ensure you have a compatible device.

Garmin Pay™ is available to existing FNB/RMB PB clients who have the latest compatible Garmin devices and have downloaded the Garmin Apps onto their smartphones (iOS and Android).

All you have to do is load your FNB card details onto the Garmin Pay™ Apps, authenticate using the OTP received and make payments with ease from your wrist with just a tap.

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Samsung setup process

Samsung Pay setup process on your phone

How to set up Samsung Pay on your phone

  • Verify that you are running the latest version of firmware on your Samsung smartphone.
  • If you see a Samsung Pay icon on your device, select the icon and follow the onscreen prompts, alternatively, you can download Samsung Pay from the Google Play store.

How to add your FNB card to Samsung Pay on your phone

  • Launch your Samsung Pay app from your application list.
  • Navigate to the Home tab and select 'Payment Cards'.
  • Press the 'Add Card' button.
  • Payment cards can be added to Samsung Pay by either scanning your actual card, tapping your contactless card on the back of your Samsung Galaxy smartphone or entering the card information manually.
  • Select 'Next' and the FNB Terms of Service will be displayed. Agree to the Terms of Service to proceed.
  • You will then be prompted to verify that you have permission to add this card to Samsung Pay. Select SMS and, if prompted, the phone number you would like the OTP to be sent to.
  • If you have the FNB Banking App installed on your phone, check your messages in the app to get your OTP. If not, you will receive an SMS with your OTP.
  • Enter the OTP into the provided field and select 'Submit'.
  • Sign on the screen as prompted and select 'Save' to complete the process.

How to make a payment with your phone

  • Initiate Samsung Pay by either swiping up from the bottom of the device on the home screen, lock screen or opening the Samsung Pay app.
  • Select the card you want to pay with by swiping left or right.
  • Authenticate using your fingerprint or your 4 digit Samsung Pay PIN.
  • Place your phone near the magnetic card reader or NFC reader to complete the transaction.

Samsung Pay setup process on your watch

How to set up Samsung Pay on your watch

  • Verify that your Samsung Watch is paired to your mobile device and that you have the latest firmware installed on your Samsung Watch.
  • Open you Samsung Wearable app on your phone, navigate to 'Settings' and select 'Samsung Pay'.
  • Follow the onscreen prompts to set up your Samsung Pay.

How to add your FNB card to Samsung Pay on your Samsung Watch

  • Open you Samsung Wearable app on your phone, navigate to the Settings tab and select Samsung Pay.
  • Select 'Add' to start adding the card
  • Payment cards can be added to Samsung Pay by either scanning your actual card, tapping your contactless card on the back of your Samsung Galaxy smartphone or entering the card information manually.
  • Select 'Next' and the FNB Terms of Service will be displayed. Agree to the Terms of Service to proceed.
  • You will then be prompted to verify that you have permission to add this card to Samsung Pay. Select SMS and, if prompted, the phone number you would like the OTP to be sent to.
  • If you have the FNB Banking App installed on your phone, check your messages in the app to get your OTP. If not, you will receive an SMS with your OTP.
  • Enter the OTP into the provided field and select 'Submit'.
  • Sign on the screen as prompted and select 'Save' to complete the process.

Alternatively

  • Select the Samsung Pay icon on your Samsung Watch in the application list.
  • Select the 'Add Card' icon and follow the process above from step 3 on your phone.

How to make a payment with your Samsung Watch

  • Initiate Samsung Pay by holding down the button on the top right of the watch for a few seconds.
  • If you have not yet authenticated yourself, type in your user selected Samsung Pay PIN on the Samsung Watch.
  • Select the card you want to pay with by swiping left and right or by rotating the bezel.
  • Tap the 'Pay' button at the bottom of the Samsung Watch screen.
  • Place your Samsung Watch near the NFC reader of the payment terminal to complete the transaction.

To access this service, ensure you have a compatible Samsung device and have downloaded the Samsung Pay app to your phone. You may find a list of compatible devices and device set-up guides on Samsung's website: http://www.samsung.com/za/samsung-pay

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How it works

Samsung Pay uses proprietary Magnetic Secure Transmission (MST) and Near Field Communication (NFC) technologies to make contactless mobile payments. This means that you can make a secure contactless payment virtually anywhere on any payment terminal, whether it is a contactless enabled terminal or not.

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Set up Apple Pay for Watch

Make sure your watch and phone devices are unlocked during this process.

  1. Open Watch App on your phone and select 'Wallet & Apple Pay'
  2. Tap 'Add Credit or Debit Card'
  3. Capture card details by using your camera or enter all card details manually. Alternatively, use your cards on iPhone, listed under 'Other cards on your phone'.

Once added to iPhone and if Watch is linked you will be prompted to add the card to Watch.

What's needed

Provide your card details by using cards previously used for Apple Pay, or cards that have been stored on iTunes. Alternatively, you can scan a new card or capture card details manually (16 digit card number, expiry and CVV).

Verification methods

  • Receive one-time PIN (OTP) via SMS
  • FNB App customers will be redirected to the FNB App to approve adding a card to Apple Pay
  • Contact the FNB Fraud Centre

Once verified, the card will be active and ready to transact on Apple Pay.

You can manage your Apple Pay digital cards on the FNB App under Settings > Partner Wallets.

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Setup process



Depending on your device you can set up Apple Pay by selecting any of the following methods:



 

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Set up Apple Pay on Mac

  1. Open System Preferences
  2. Select 'Add card'
  3. Enter card details manually
  4. Verify and complete your card information
  5. Accept terms and conditions
  6. Choose bank verification method

What's needed

Provide your card details by using cards previously used for Apple Pay, or cards that have been stored on iTunes. Alternatively, you can scan a new card or capture card details manually (16 digit card number, expiry and CVV).

Verification methods

  • Receive one-time PIN (OTP) via SMS
  • Contact the FNB Fraud Centre

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Set up Apple Pay on your FNB App

Log in to your FNB App

  1. Select 'Cards'
  2. Select card or virtual card
  3. Select 'Add to Apple Wallet'
  4. Follow steps

You can manage your Apple Pay digital cards on the FNB App under Settings > Partner Wallets.

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Set up Apple Pay for iPhone or iPad

What's needed

Provide your card details by using cards previously used for Apple Pay, or cards that have been stored on iTunes. Alternatively, you can scan a new card or capture card details manually (16 digit card number, expiry and CVV).

To register

Enter the card details, accept the FNB terms and conditions and select the verification method.

Verification methods

  • Receive one-time PIN (OTP) via SMS
  • FNB App customers will be redirected to the FNB App to approve adding a card to Apple Pay
  • Contact the FNB Fraud Centre

Once verified, the card will be active and ready to transact on Apple Pay.

You can manage your Apple Pay digital cards on the FNB App under Settings > Partner Wallets.

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How it works

Apple Pay uses proprietary Near Field Communication (NFC) technologies to make contactless mobile payments. This means that you can make a secure contactless payment virtually anywhere on any contactless enabled payment terminal.

Partner Wallets

Pay the way you prefer

All you need to do is tap your compatible device to make a payment. We have security and technology in place to ensure safe payments when you tap your device.

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Apple Pay

Your Apple, your wallet

Enjoy the benefits of your FNB Virtual Card with Apple Pay.

  1. Convenience - Payments convenience at your fingertips. Select Virtual Card on the FNB App and add card to Apple Pay Wallet
  2. Secure - Enjoy complete peace of mind when using your virtual card via Apple Pay
  3. Rewarding - Get rewarded every time you use Apple Pay in-Store or online.

Use Apple Pay wherever you see one of these symbols:

 

Apple Pay is available on FNB Cards*
*Limited to SA enabled Cards only and excludes FNB Business Credit Cards.

 
 

Samsung Pay

More ways to pay

What's easier than tapping your phone or watch? Download the Samsung Pay app, link it with your FNB card and you're ready to go. Don't worry - it's completely secure with a passcode and 24-hour authentication measures.



 

Fitbit Pay

A wallet on your wrist

Set up the Fitbit app, link it with your FNB card and you're ready to pay with the ease of a tap. Don't worry - it's completely secure with a passcode and 24-hour authentication measures.



Garmin Pay

Nothing but your watch

What's easier than tapping your wrist to pay? Download the Garmin Connect app, link it with your FNB card and you're ready to go. Don't worry - it's completely secure with a passcode and 24-hour authentication measures.



 

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First National Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider 1929/001225/06 (NCRCP20).