Please select


For My Business

< R10m annual turnover

For My Business

> R10m annual turnover

Please select


For My Business

< R10m annual turnover

For My Business

> R10m annual turnover

Switch to FNB Business

Product shop Help me choose

By Turnover

First Business Zero (R0 - R5 million p.a) Gold Business (R0 - R5 million p.a) Platinum Business (R5 million - R60 million p.a) Enterprise Business (R60 million - R150 million+ p.a)

Transact

Business Accounts Credit Cards Cash Solutions Merchant Services eWallet Pro Staffing Solutions ATM Solutions Ways to bank Fleet Services Guarantees

Savings and Investments

Save and Invest 3PIM (3rd Party Investment Manager)

Borrow

Overdraft Loans Debtor Finance Leveraged Finance Private Equity Vumela Securities Based Lending Selective Invoice Discounting Asset Based Finance Alternative Energy Solutions Commercial Property Finance Fleet Services

Insure

Insurance

For my employees

Staffing Solutions Employee benefits

Forex + Trade

Foreign Exchange International Trade Structured Trade + Commodity Finance Business Global Account (CFC account)

Value Adds + Rewards

Connect my business the dti initiatives Enterprise and supplier development Business Hub eBucks Rewards for Business DocTrail™ CIPC Instant Accounting Solutions Instant Payroll Instant Cashflow Instant Invoicing SLOW 24/7 Business Desk FNB Business Fundaba nav» Marketplace Prepaid products Accounting integrations

Industry Expertise

Philanthropy Chinese Business Islamic Banking Agriculture Public Sector Education Healthcare Franchise Motor Dealership Tourism

Going Global

Global Commercial Banking

Financial Planning

Overview

Bank Better

KYC / FICA Debit order + recipient switching Electronic Alerts

Switch to FNB

Product Shop

Corporates + Public Sector

Corporate Public Sector

Switch to FNB

Product Shop

Private Banking

Private Banking

All savings + investment accounts


Cash deposits

Notice deposits Immediate access Access to a portion Fixed deposits

Share investing

Shares

Tax-free investing

Tax-free accounts

Funds/unit trusts

Ashburton specialised products

Invest abroad

Offshore products

I want to save for

Personal goals Child's education Emergencies Tax-free

Compare similar

Compare

Additional options

Show me all Help me chosse Find an advisor

Financial planning

Overview


Download the FNB Banking App


FAQs: Approve + interact demo


No FAQs

Verify devices demo


FAQs: Approve transactions + verify devices


No FAQs

Secure messaging demo


No video


Smart inContact - intelligent, secure messaging


Use the app when banking online to approve transactions + report fraud


Smart inContact allows you to safely approve Online Banking transactions on the Banking App, verify devices that login to your profile, and use secure messaging to immediately report any fraudulent transactions 24/7.

What is it?


Stay secure and in control

Approve


Smart inContact uses secure messaging via the Banking App, for you to manage and approve certain transactions when banking online.

For any unknown or suspicious transactions you will be able to connect to the fraud helpline immediately.

Verify


When an attempt is made to login to your Online Banking profile via a PC or mobile device that has not been verified, you will receive a notification via Smart inContact requesting you to approve/verify the device.

If you suspect any unauthorised activity on your account you can connect to the fraud helpline immediately.

Secure messaging


Smart inContact on the Banking App can be set from R0.01, giving you full control of money going in and out of your account.

Report fraud for any suspicious swipes, withdrawals, payments, transfers and more.

Approve online transactions


Approve + interact


We have changed the way you approve transactions that require authorisation while banking online.

Instead of receiving your OTP via SMS, Smart inContact uses interactive messaging via the Banking App, so that you can approve these transactions securely.

This means that you are not vulnerable against fraudsters attempting to perform a SIM swap on your number.

 
 

Verify devices


Approve transactions + verify devices


When an attempt is made to login to your Online Banking profile via a PC or mobile device that has not been verified, you will receive a notification via Smart inContact requesting you to approve/verify the device.

You will have the option to accept and approve the PC or mobile device. If you suspect fraud or unauthorised activity on your account, you can report fraud immediately via the app.

Secure messaging


Secure, intelligent + interactive

You will be notified via the app of all account activity such as payments, deposits and swipes. If these are not authorised by you, you will be able to report fraud immediately.

Have more control of money going in and out of your account by personalising your Smart inContact settings.

Your Smart inContact alert amount can be set from R0.01 (this is the minimum amount that will trigger a Smart inContact message on your app when a transaction is performed on your account).

This is just another safety measure to ensure your online banking stays secure.

 
 

Report fraud


Report fraud immediately


Smart inContact provides you with the means to easily and quickly report fraud via the app for any suspicious swipes, withdrawals, debit orders, payments, transfers and more.

Getting it made easy


Smart inContact

How to get it

Download now