If you are an FNB client with an active transactional account or FNB Debit or Credit Card*, you already have access to the Send Money service.
Login to Online Banking, Cellphone Banking, or the Banking App and select Send Money to make use of these safe and convenient ways to send money to anyone.
*You can send money to eWallet from a credit card using FNB Online Banking or FNB ATMs.
To send money using FNB Cellphone Banking you need to be registered for Cellphone Banking.
To register for Cellphone Banking
Dial
*120*321#
, visit any
FNB branch or ATM
or call the Cellphone Banking helpline on 087 575 9405
This service excludes Windows 7.5 - 8 operated phones.
Once-off
From phonebook
*To add and save Cellphone numbers in your phonebook, select '+Add'.
Enter a name and the cellphone number you want to send to. Next, select 'Add Recipient'.
You can add up to 5 names and cellphone numbers at a time.
Send Money
To send money using the FNB Banking App you need to download the app on your smartphone.
How to download the app
Simply visit your device's app store, search for the FNB Banking App and download!
1. On your cellphone (if you have not received an SMS with an ATM PIN)
Note: If you have no airtime, dial *130*277#. This will allow you to buy airtime from the eWallet funds. Next, dial *120*277# to get an ATM PIN.
The SMS will contain the ATM PIN required to get cash. This PIN is valid for 4 hours.
At an FNB ATM after obtaining an ATM PIN
*You can also draw cash at other banks' ATMs, but the free withdrawal that you receive with the Send Money transaction will not apply.
Dial *120*277*4# and follow the steps.
You will automatically receive a one-time PIN (OTP) and a reference number on your cellphone (the OTP expires after 16 hours).
Tell the cashier if you would like to pay for goods &/ request for cash (if/where available in-store).
The cashier will ask for your cellphone number.
Enter the OTP you received into the card machine.
Terms of use apply.
Make a purchase at selected SPAR retailers using your cellphone
Dial
*120*277*4#
and follow the steps
You will automatically receive a one time PIN (OTP) and a reference number on your cellphone
(the OTP expires after 30 minutes)
Tell the cashier that you would like to make a purchase
The cashier will ask for your cellphone number
Enter the OTP you received into the card machine
Terms of use apply
1. Using your cellphone
2. Using the FNB Banking App
Airtime + data
Electricity
To use the FNB Banking App you need to download the app on your smartphone.
How to download the app
Simply visit your device's app store, search for the FNB Banking App and download!
You can pay for goods and services at selected merchants using FNB Cell Pay Point. The merchants include Ster Kinekor and Mango Airlines.
For more information and a full list of merchants who offer Cell Pay Point, visit www.cellpaypoint.co.za
Action | Cost |
---|---|
Send money from FNB Account to eWallet | R2 + R2.20 per R100 |
Reversal of incorrect 'send money to eWallet' transaction - telephone/branch | R60 |
Reversal of incorrect 'send money to eWallet' transaction - cellphone banking | R16 |
Fees for Recipient | Cost |
Monthly Account Fee | No Charge |
Withdraw cash from an FNB ATM, FNB Mini ATM or participating retailers |
1 withdrawal for each payment received at no charge (limited to max. 4 at any time), thereafter R11 per withdrawal from an FNB ATM or Mini ATM, and R2 per withdrawal from a participating retailer |
Purchases at participating retailers | No Charge |
eWallet balance enquiry | No charge |
eWallet mini-statement request | No charge |
Prepaid airtime transaction fee (cellphone banking and FNB ATM) | No charge |
Prepaid airtime transaction fee (FNB App or Online Banking) | No Charge |
Prepaid Electricity | R2.70 |
Inactivity fee per month (after 6 months of inactivity) | R4.95 |
Transfer from your eWallet to your FNB Account | No Charge |
eWallet Balance Enquiry | No Charge |
eWallet Mini-statement | No Charge |
Please note
Channel | Daily transactional limit |
---|---|
FNB Cellphone Banking | R1 500.00 |
FNB ATM | R1 500.00* |
FNB Online Banking | R3 000*** |
FNB Banking App | R3 000*** |
*Withdrawals from ATMs will be dependent on cash withdrawal limit of recipient.
Total daily spend limit = R5 000**
Monthly spend limit = R24 999
**The daily spend limit of R5000 includes cash withdrawals, in store and all the prepaid purchases
***An FNB Online Banking user and an FNB Banking App user may send up to R15 000 via Send Money. The higher limit must be increased via the limit management function available on the user profile settings. The user will have different maximum limits based on customer type.
Reduced limits ( when doing a SIM swap)
The FNB eWallet can hold up to R5 000 at any given time, which can be drawn at any FNB ATM or selected retailers. It can also be used to buy prepaid airtime, data, electricity, or to buy goods at your convenience.
Call 087 575 9405 to request a Send Money transaction reversal.
Please note that FNB will not be held liable for money sent to an incorrect cellphone number. Reversals may incur a fee and are not guaranteed.
Go to any FNB ATM
Start with your cellphone
Your cellphone must be linked to your eWallet Card
Next, go to an FNB ATM (Do NOT enter your card yet)
Now insert your eWallet Card
eWallet allows FNB customers to send money instantly to anyone with a valid South African cellphone number.
For your convenience, you can also transfer money from your eWallet to your account.
eWallet is an instant, easy and affordable money transfer service that allows you to send money to anyone.
You can transfer funds from your eWallet to your FNB account via the FNB App. Now you can swipe instead of withdrawing.
To do this, you need to link your eWallet to your FNB account:
Once verified, you can transfer funds from your eWallet to your FNB account.
As an FNB customer you can use one of FNB's convenient digital channels to send money to anyone with a valid South African cellphone number.
When you receive an SMS notifying you that money has been sent to your cellphone, you can do the following:
2 eWallet send money transactions at no extra costs using the FNB App for Easy Smart Option and Aspire Accounts. Thereafter R2 + R2 per R100
Send up to R5 000 - R15 000 using Online Banking, the FNB App, and R15 000 using Cellphone Banking or ATM.
The FNB eWallet can hold up to R5 000 which can be drawn at any FNB ATM or selected retailers.
eWallet reversals can be done on Cellphone Banking by dialing *120*321# and via the Contact Centre 087 575 9405.
If you continue to use the website please note we use cookies to provide you with the best possible web experience, which includes performing analytics and showing you relevant advertising.
Clearing cookies can limit functionality.
Please maintain cookie settings if you do not want this to happen.