Please select


For My Business

< R10m annual turnover

For My Business

> R10m annual turnover

Please select


For My Business

< R10m annual turnover

For My Business

> R10m annual turnover

Your login details have been entered incorrectly



Please note that on your third failed attempt, your profile will be blocked.

Username

Password

Forgot your login details?


Reset your Username or Password

Forgot your login details?





Reset your Username or Password

Your login details have been entered incorrectly



This is your third and last login attempt available.

Your profile will be blocked if you fail to enter your login details correctly.

Oh no!



We've noticed that you've tried to login more than 3 times.

This could help

Reset your Username or Password

You might have blocked your Online Banking Profile.

In order to unblock your profile, reset your username and password.

More Rewards


  • Earn up to 15% back in eBucks on your qualifying FNB Life Insurance Protect Series premium.
  • Earn up to R4 per litre for fuel back in eBucks, exclusive to Engen
  • Double Up* your Fuel (Quarterly) and earn up to R8/litre back in eBucks on fuel spend at Engen.
  • Up to 40% back in eBucks on your FNB Life Insurance Simplified and Customised monthly premiums.
  • Up to 4% back in eBucks on your FNB Global Debit Card purchases.
  • Earn up to 50% back in eBucks on your transaction charges when you send or receive foreign currency online with Forex from FNB or on your transaction charges when receiving foreign currency regularly by authorising Forex to convert these funds on your behalf with a standing instruction.

*To earn more eBucks ensure that you hold an FNB Premier Cheque Account and an FNB Premier Credit Card.

For more information on the leading eBucks rewards programme and how it works, visit www.ebucks.com . Terms, conditions and rules apply.

Automatic Debt Protection


FNB Credit Card customers receive Automatic Debt Protection on the outstanding debt on their credit card in the event of death or permanent disability.

  • You will be protected against legal action for a specified amount on your credit card debt, or the full amount owing should it be less than the amount specified by the bank in the event of death or permanent disability.
  • Free Automatic Debt Protection covers you for the amount specified below in the event of your death or permanent disability:

Automatic Debt Protection (ADP)    
Product Name Premium Specified Maximum Amount
FNB Petro Card (Standalone)
FREE
R1 000
FNB Classic Credit Card
FREE
R2 000
FNB Gold Credit Card
FREE
R5 000
FNB Premier Credit Card
FREE
R12 000
FNB Private Clients Credit Card
FREE
R12 000
FNB Private Wealth Credit Card FREE
R12 000

Top-up Debt Protection Plan

Credit cards are a great way of accessing money when you really need it. FNB Petro Card (standalone only), Classic, Gold, Premier, Private Clients and Private Wealth Credit Card holders qualify for FREE embedded cover in the event of death or permanent disability from R1 000 to R12 000, depending on your card.

The Top-up Debt Protection Plan is designed to cover any debt on your credit card. This cover is over and above your free embedded cover for FNB Petro Card (standalone only), Classic, Gold, Premier, Private Clients and Private Wealth Credit Card holders. Top-up Debt Protection offers cover for the FULL outstanding balance on your credit card in the event of death or permanent disability, and cover for your minimum FNB Credit Card instalments for up to 12 months in the event of temporary disability and unemployment/ inability to earn an income.


Top Up Debt Protection Plan Terms and Conditions (01 August 2017 to date)

Top Up Debt Protection Plan Terms and Conditions (Prior to 01 August 2017)


Premiums will be calculated on the average outstanding amount during the month, minus the free portion offered under Automatic Debt Protection (ADP).

All the Debt Protection Plan benefits are subject to the terms and conditions (i.e. the policy) as issued by FNB Life.

Contact 087 575 1111 for more info

Terms, conditions and rules apply.

FREE Comprehensive Global Travel Insurance


Comprehensive Global Travel Insurance will keep you covered no matter where you go in the world, when you purchase your return travel ticket(s) on your credit card you will get up to R10 million cover for the first 90 days of your trip. What's more is we will cover up to 8 travel tickets for your travel companions too.


Why do I need this?

Save on your insurance and be conveniently covered for the first 90 days of your journey.

How do I get Comprehensive Global Travel Insurance?

To qualify for Comprehensive Global Travel Insurance you require a qualifying FNB Cheque, FNB Fusion or Credit Card with which to pay for your travel ticket.

Process

  • Purchase your return travel ticket(s) using your qualifying FNB card
  • Obtain your policy by:
    • Contacting the Global Travel Insurance Help Desk on: 0861 490 100
    • For emergency assistance while on travel contact Medical Services Organisation (MSO) on: +27 11 521 4575 ('Reverse-charge' your call using this number from anywhere in the world)

This offer is available to FNB Cheque, FNB Fusion or Credit Card holders, below the age of 70* and credit card holders, who have not yet turned 71* who are residents of any of the below countries: South Africa, Botswana, Lesotho, Namibia, and Swaziland.

With Comprehensive Global Travel Insurance you get:

  • Up to R10 million cover for medical expenses
  • Personal liability cover of up to R2.5 million
  • Cover in the event of accidental death, pre-existing medical conditions, total permanent disablement, cancellations, travel delays and lost, stolen or damaged baggage

For more information view the Global Travel Insurance Policy together with the Comprehensive Schedule of Benefits

For assistance contact:
Global Travel Insurance Help Desk: 0861 490 100
Medical Services Organisation (MSO): +27 11 521 4575 ('Reverse-charge' your call using this number when from anywhere in the world)

If you are over 70, FNB provides a special type of insurance to suit your needs. For more information view the Global Travel Insurance Policy with the Senior Schedule of benefits . These documents are also available from the Global Travel Helpdesk

Please ensure you have a copy of this Travel Policy prior to travelling and ensure you fully understand it

AA Emergency Roadside Assistance on a Linked Petro Card


Never be left stranded again. Linked and Standalone Petro Cardholders receive free automatic AA Emergency Roadside Assistance which provides a helping hand when you experience problems with your vehicle.

Benefits include
Roadside Repair Service

  • Out of fuel - Provision of fuel to a maximum of ten (10) litres (cost of fuel is for cardholder's account)
  • Restarting a flat battery
  • Changing flat tyres
  • Key lock-out service to a maximum of R300 inclusive of VAT

Tow-in Service
For mechanical or electrical vehicle breakdowns.
These services are limited to forty (40) kilometres round trip. Thereafter, the additional kilometres are for the cardholder to pay.

Accident Towing*:
In the event of an accident, the AA's own towing fleet or an accredited tow contractor fleet of the AA will tow your vehicle from the accident scene to the nearest AA Quality Assured body repairer centre or to a client approved panel shop. This service is available 24/7/365 days a year.

*This service is not covered by FNB. The AA will facilitate the service and it will be for the cardholder's cost.

Stand By You

  • Request this service when your car breaks down and an armed security guard will stay with you until the AA patrolman arrives
  • In addition to personal protection, this service reduces the risk of hijacking and vandalism whilst you're on the side of the road
  • The service is only available in certain metropolitan areas

Courtesy Services**

  • Car hire
  • Overnight accommodation for you and four other passengers

**Courtesy services are covered up to a maximum of R644 inclusive of VAT for emergencies occurring more than 100 kilometres from your home.

How to use AA Roadside Assistance Service

  • In an emergency please call 0860 70 60 50 and supply your name, surname, ID number and Petro Card number*** to the consultant
  • An AA appointed contractor will be sent to provide you with assistance
  • Upon the contractor's arrival please produce your Petro Card and proof of identity for the service

***Petro Card number is the 16 digit number on the front of your card

Terms, conditions and rules apply.

How to move up a reward level


Level Up challenge for Gold

5

Meet a fifth reward requirement from a new product group

4

Meet a fourth reward requirement from a new product group

3

Meet a third reward requirement from a new product group

2

Meet a second reward requirement from a new product group

1

Meet a first reward requirement from ANY product group

Reward requirements

My Cheque Credit card Digital Banking Borrow Home and car Start to save Family and Insurance
The total value of your card purchases and Cash@Till® withdrawals is more than all your cash withdrawals at ATMs and branches during the month*. Spend at least R2 500 on your credit card each month. Make at least two financial transactions on the app. Have used your overdraft to the amount of at least R1 000 each month. Have a Wesbank or a WesBank account with your car on nav>>Car. Setup a debit order from your FNB Gold Cheque Account. Have a Linked Savings Pocket or Savings Account with a balance that grows by at least R250 each month. Have an FNB Life Policy with min cover of R400 000. Pay the premiums for your policy from your Gold Cheque account each month.

OR

OR

OR

OR

OR

OR

OR

Have at least three debit orders off your cheque account.

*ALL card purchases and cash withdrawals (Cash@Till® and ATM/FNB branch withdrawals) made using your FNB Gold Credit Card and FNB Gold Cheque Card will be considered for this requirement.
Spend at least R750 online using your credit card each month. Have Connect spend of R200 each month. Have a personal loan with original loan amount R10 000 where the debit order is set up from your FNB Gold Cheque Account. Have a Home loan or a Smart bond that has a flexi facility with an outstanding balance of R75 000, where the debit order is set up from your FNB Gold Cheque Account, or there is a salary stop order set up. Maintain a minimum monthly balance in your FNB Linked Savings Pocket or Savings Account, FNB Gold Cheque Account or FNB Fixed Deposit Account.

If you have an FNB Linked Savings Pocket, Savings Account or FNB Gold Cheque Account, you'll need to maintain a monthly balance of at least R5 000. If you have an FNB Fixed Deposit Account, you'll need to maintain a monthly balance of at least R10 000.
FNB Funeral Cover product of min R50 000. Have min two lives assured. Pay the premiums for your policy from your Gold Cheque account each month.

Look at how much you could earn on eBucks reward level 5 every month:


15% on fuel and Uber

If you spent R1 200 on fuel in a month, at any fuel station and Uber, you'd earn eB1 800

15% on groceries

If you spent R2 000 at Checkers & Shoprite in a month, you'd earn eB3 000

1,5% on shopping

If you swiped for R1 500 on your Credit Card in a month, you'd earn eB225

15% on connect

If you spent R200 on Connect airtime + data in a month, you'd earn eB300

Rand value

R180

back

Rand value

R300

back

Rand value

R22

back

Rand value

R30

back

That's a total of R532
back in eBucks and R150 on your FNB Smartphone every month

*Transacting on the FNB Banking App includes payments, transfers and purchases but excludes debit orders, deposits and viewing of accounts.

Qualifying spend excludes any device premiums linked to your contract(s).

Lost card protection


Protection in the event of a lost or stolen card.

Report a lost or stolen card within 24 hours of the incident to the dedicated, toll free, 24 hour hotline and FNB will assist in the event of a non-PIN related fraud incident on your account before the card is canceled.

Lost Card Protection may not apply if it is determined that you were careless in protecting your card or PIN.

In the event of your card being lost or stolen, call the Lost Card hotline immediately on 087 575 9406

Terms, conditions and rules apply.

FNB Rewards for Smart Account


As a Smart Account customer, you can get FREE airtime* every month if you bank smart! Qualifying to get FREE airtime* is easy, all you need to do every month is:

  • Have an active Smart Account that is in good standing
  • Deposit at least R1 000 into your Smart Account and spend R300 or more using your Smart Account Card

Every month you can:

  • Earn R5.00 airtime for every R100 you spend using your FNB bank Card at Shoprite & Checkers
  • Earn R5.00 airtime for every R100 airtime you buy using eChannels and Mobile Channels
  • Earn R5.00 airtime for doing your banking using e-channels and mobile channels (instead of visiting a branch and doing a transaction at the counter)
  • Earn R5.00 airtime for drawing more cash using Cash@Till™ rather than using an ATM

Terms, conditions and rules apply.

Online Secure


Protect your card against fraudulent use online. Online Secure uses a One Time PIN (OTP) that is sent to you and comes at no extra cost. To activate Online Secure on your card, you must be an Online Banking user.


Activate your card by logging on to your Online Banking profile and following these prompts:

  1. Log in to FNB Online Banking.
  2. Select the My Bank Accounts sub tab.
  3. Select the card you would like to activate.
  4. Select Activate Now under the Online Secure column.
  5. Click I accept and agree to the Disclaimer above.
  6. Select Finish on the Activation Results screen.

How to use Online Secure when shopping online:

  • Once activated, proceed to the checkout.
  • Type in your 16-digit card number when prompted.
  • You will then be prompted for a One Time PIN (OTP), which you will receive via SMS.
  • Finalise your purchase.

Online Secure FAQs

Consumer Disclaimer

Personalised interest rates


At FNB we recognise that each person's needs are unique.

For this reason we have introduced personalised and competitive debit and credit interest rates. Call us or visit your nearest branch to find out more about your personalised interest rate and how you can benefit from this service.

Terms and Conditions apply.

Auto Payment Solution


The Credit Card safety net.

Have the convenience of having your credit card account paid on time, every time!

Did you know that FNB Credit Card's Auto Payment Solution allows you to pay your account with ease and serves as a safety net? Have the convenience of having your credit card account paid automatically on time, every time. The Auto Payment Solution works with a 'built in' calculator which takes into account any pre-payments and deducts these amounts from the required debit order amount.

Credit cardholders can select one of six convenient Auto Payment Solutions which will be applied monthly to pay your account:

  • Fixed amount - Pay a fixed amount of your choice. This amount cannot be less than the minimum amount owed
  • Full amount - Settle the full outstanding balance including your budget instalment(s) for the relevant month
  • Full straight statement balance - Settle the full amount outstanding on the straight facility as indicated on your statement monthly
  • Minimum payment amount due - Pay only the minimum amount outstanding on your account monthly, ie 5% of your full outstanding balance
  • Percentage payment - Select a percentage of outstanding balance to be deducted monthly. This amount can be anything from 5% - 100%

Benefits of an Auto Payment Solution:

  • Do not pay any transactional fees/charges on your FNB Credit Card, excluding cash withdrawals, fuel transactions, EFT's and casino transactions
  • Save time and money
  • Experience convenience and peace of mind knowing your account is paid regardless of where you are

Easy steps to set up an Auto Payment Solution:

  • Log on to your internet banking profile and click on My Bank Account, then My Accounts
  • Select the relevant credit card and click on Settings
  • Then click on Auto Payment Solution and select your Auto Payment Option
  • You will then be required to enter the details of the account from which you want to make the payment
  • A confirmation screen will pop up, click on Confirm and then Finish

Or

Call the number on the back of your credit card

On the payment due date, your amount payable (as per the payment option you have selected) will automatically be deducted from your bank account and your credit card will be credited subject to one day "uncleared effects".

Terms, conditions and rules apply.

Automatic Debt Protection


FNB Credit Card customers receive Automatic Debt Protection on the outstanding debt on their credit card in the event of death or permanent disability.

  • You will be protected against legal action for a specified amount on your credit card debt, or the full amount owing should it be less than the amount specified by the bank in the event of death or permanent disability.
  • Free Automatic Debt Protection covers you for the amount specified below in the event of your death or permanent disability:

Automatic Debt Protection (ADP)    
Product Name Premium Specified Maximum Amount
FNB Petro Card (Standalone)
FREE
R1 000
FNB Classic Credit Card
FREE
R2 000
FNB Gold Credit Card
FREE
R5 000
FNB Premier Credit Card
FREE
R12 000
FNB Private Clients Credit Card
FREE
R12 000
FNB Private Wealth Credit Card FREE
R12 000

Top-up Debt Protection Plan

Credit cards are a great way of accessing money when you really need it. FNB Petro Card (standalone only), Classic, Gold, Premier, Private Clients and Private Wealth Credit Card holders qualify for FREE embedded cover in the event of death or permanent disability from R1 000 to R12 000, depending on your card.

The Top-up Debt Protection Plan is designed to cover any debt on your credit card. This cover is over and above your free embedded cover for FNB Petro Card (standalone only), Classic, Gold, Premier, Private Clients and Private Wealth Credit Card holders. Top-up Debt Protection offers cover for the FULL outstanding balance on your credit card in the event of death or permanent disability, and cover for your minimum FNB Credit Card instalments for up to 12 months in the event of temporary disability and unemployment/ inability to earn an income.


Top Up Debt Protection Plan Terms and Conditions (01 August 2017 to date)

Top Up Debt Protection Plan Terms and Conditions (Prior to 01 August 2017)


Premiums will be calculated on the average outstanding amount during the month, minus the free portion offered under Automatic Debt Protection (ADP).

All the Debt Protection Plan benefits are subject to the terms and conditions (i.e. the policy) as issued by FNB Life.

Contact 087 575 1111 for more info

Terms, conditions and rules apply.

Free Budget Facility


The Credit Card Budget Facility is a convenient feature that allows you to choose from a range of repayment periods from 6 - 60 months

It is ideal for making larger purchases and paying it off over a longer periods of time. Any purchase in excess of R200 can be placed on budget.

The Budget Facility is linked to your FNB Credit Card and the monthly instalments are directly debited off your straight facility.

55 Days interest free


Enjoy up to 55 days interest free on purchases made on your straight FNB Credit Card facility. Purchases do not include cash transactions, traveller's cheque purchases and certain forex transactions. For a detailed list of exclusions please see the Terms and Conditions. For any card enquiries call us on 087 575 1111, email us at fnbcard@fnb.co.za or visit your nearest FNB branch

For fast applications call 0860 FASTAP (327827).

Terms and conditions apply

Balance Transfer


With a Balance Transfer from FNB, you can consolidate your debt and make one repayment, as well as have a holistic view of all your payments in one statement.

Consolidate and transfer your outstanding debt (retail store debt, short term loans, personal loans and other credit card debt) into the budget facility of your FNB Credit Card and pay an interest rate of 15%.

To switch to FNB and benefit from the promotional Balance Transfer rate, apply online or call 0860 FASTAP (0860 327827)

Terms, conditions and rules apply. .

FNB Banking App


Bank on the go safely and securely with the FNB Banking App. As a registered Online Banking user, you can access the FNB Banking App. Access the FNB Banking App for free, and you'll pay no data fees.

Manage your money:

  • View detailed balances and your transaction history
  • Download statements
  • Manage your daily transaction limits
  • Apply for a credit limit increase

Manage your card:

  • View & Change your PIN
  • Temporarily block and unblock your card
  • Cancel your card and reorder a new one

FNB Premier Cheque Account, Credit Card and FNB Fusion Premier Card


As a Premier client, you get access to SLOW Domestic Lounges (located in the domestic terminals of Lanseria, OR Tambo, King Shaka and Cape Town International Airports) as well as SLOW International (located in the international terminal of OR Tambo International Airport). To gain access to the lounges, you will need to present your FNB Premier Credit, Cheque or FNB Fusion Premier Card at the lounge reception.


Qualifying Premier Cards Qualifying Criteria for complimentary entries* Complimentary Entries per Calendar Year Fee per additional visit over and above your complimentary entries
*Credit Card and Cheque Card OR FNB Fusion Premier Card eBucks Reward Level 1 2** R250 per person
eBucks Reward Level 2 6** R250 per person
eBucks Reward Level 3 8** R250 per person
eBucks Reward Level 4 10** R250 per person
eBucks Reward Level 5 12** R250 per person

Rules

General access rules

*To qualify for complimentary entries you need to have a Premier Credit Card and a Premier Cheque Account OR an FNB Fusion Premier Card.

**Guest entries are considered as part of card holder's complimentary entries per calendar year (Guest visits will be deducted from the available complimentary entries). No guests will be allowed during peak times. Only your first guest or child will benefit from your complimentary entries and you will be charged for your second guest.

  • Complimentary entries are allocated to SLOW Domestic Lounges only
  • Complimentary entries are based on your Reward Level at time of entering the lounge, which is updated on or around the 8th of each month
  • All complimentary entries will be allocated at main customer level and can be used/accessed by any card (cheque, credit, FNB Fusion Premier cards and additional cards)
  • Unused complimentary entries do not roll over to the next calendar year, except for the month of January where the allocation from the month of December will be applicable until on or around the 7th of January
  • If you do not meet the qualifying criteria for complimentary entries or you have used all your available complimentary entries, you will be charged for entering the lounge
  • Children younger than 2 years enter the SLOW Domestic Lounges and SLOW International complimentary, this means their entry does not count towards your complimentary entries. Children over the age of 2 years will be considered guests.
  • Should the lounge capacity be reached, FNB Private Wealth and RMB Private Bank card holders will be granted preferential access
  • All entries into the SLOW Domestic Lounges will be charged for and if you meet the qualifying criteria for complimentary entries and still have complimentary entries available, the charges will be reversed.
  • Make use of our FNB Banking App to view your available complimentary entries

Download the FNB Banking App now


SLOW Domestic Lounge:

  • Access to all SLOW Domestic Lounges is limited to 90 minutes before boarding time
  • If you only hold a Premier Cheque Account or only a Premier Credit Card, you can access the lounge at a fee of R250 per person per entry
  • Children older than 2 years are considered guests and will be charged accordingly
  • If you do not meet the qualifying criteria for complimentary entries the fee per person per entry is R250

SLOW International:

  • As a Premier cardholder, you also have access to the SLOW International Lounge at a fee of R400 per entry, per additional guest or child between the age of 2 and 18 years. if you meet the qualifying criteria

Peak times (SLOW Domestic):

Monday to Friday: 05h00-07h00 and again between 13h00-17h30
Sunday: 15h00-17h30

FNB Premier Cheque Account and Credit Card


Day access qualifying fees and criteria

Qualifying products Qualifying criteria Qualifying entries per calendar month Fee per visit when qualifying criteria are met Fee per visit when qualifying criteria are NOT met Fee per additional entry (over and above the qualifying entries)
Cheque and/or Credit Card Reward level 1 or above No Free visits R249 per person R249 per person No Free visits

Additional Premier rules
Guests charged at R150 per guest.

FNB Premier Cheque Account, FNB Fusion Premier Card and Credit Card


As a Premier client, you get access to SLOW Domestic Lounges (located in the domestic terminals of OR Tambo, King Shaka and Cape Town International Airports) as well as SLOW International (located in the international terminal of OR Tambo International Airport). To gain access to the lounges, you will need to present your FNB Premier Credit, Cheque or FNB Fusion Premier Card at the lounge reception.


Qualifying Premier Cards Qualifying Criteria for complimentary entries* Complimentary Entries per Calendar Year Fee per additional visit over and above your complimentary entries
*Credit Card and Cheque Card OR FNB Fusion Premier Card eBucks Reward Level 1 2** R250 per person
eBucks Reward Level 2 6** R250 per person
eBucks Reward Level 3 8** R250 per person
eBucks Reward Level 4 10** R250 per person
eBucks Reward Level 5 12** R250 per person

Rules

Lounge access rules

*To qualify for complimentary entries you need to have a Premier Credit Card and a Premier Cheque Account OR an FNB Fusion Premier Card.

**Guest entries are considered as part of card holder's complimentary entries per calendar year (Guest visits will be deducted from the available complimentary entries). No guests will be allowed during peak times. Only your first guest or child will benefit from your complimentary entries and you will be charged for your second guest.

  • Complimentary entries are allocated to SLOW Domestic Lounges only
  • Complimentary entries are based on your Reward Level at time of entering the lounge, which is updated on or around the 8th of each month
  • All complimentary entries will be allocated at main customer level and can be used/accessed by any card (cheque, credit, FNB Fusion Premier cards and additional cards)
  • Unused complimentary entries do not roll over to the next calendar year, except for the month of January where the allocation from the month of December will be applicable until on or around the 7th of January
  • If you do not meet the qualifying criteria for complimentary entries or you have used all your available complimentary entries, you will be charged for entering the lounge
  • Children younger than 2 years enter the SLOW Domestic Lounges and SLOW International for free, this means their entry does not count towards your complimentary entries. Children over the age of 2 years will be considered guests.
  • Should the lounge capacity be reached, FNB Private Wealth and RMB Private Bank card holders will be granted preferential access
  • All entries into the SLOW Domestic Lounges will be charged for and if you meet the qualifying criteria for complimentary entries and still have complimentary entries available, the charges will be reversed.
  • Make use of our FNB Banking App to view your available complimentary entries

Download the FNB Banking App now


SLOW Domestic Lounge:

  • Access to all SLOW Domestic Lounges is limited to 90 minutes before boarding time
  • If you only hold a Premier Cheque Account or only a Premier Credit Card, you can access the lounge at a fee of R250 per person per entry
  • Children older than 2 years are considered guests and will be charged accordingly
  • If you do not meet the qualifying criteria for complimentary entries the fee per person per entry is R250

SLOW International:

As a Premier cardholder, you have access to the SLOW International Lounge at a fee of R400 per entry, per additional guest or child between the age of 2 and 18 years.


Peak times (SLOW Domestic):

Monday to Friday: 05h00-07h00 and again between 13h00-17h30
Sunday: 15h00-17h30

General access rules


Access rules

  • All qualifying cardholders who have access to SLOW Domestic Lounges will only be allowed to enter 90 minutes before their departure time.
  • Should the lounge capacity be reached, FNB Business Black, FNB Private Wealth and RMB Private Bank customers will be granted preferential access.
  • All your entries into the SLOW Lounges are non-transferable. All unused complimentary entries do not roll over to the next calendar year, except for the month of January where the allocation from the month of December will be applicable until around the 8th January.
  • Any additional entries (in excess of your complimentary visits) will be charged for unused complimentary entries.
  • Access will only be permitted on presentation and swiping of applicable card by the cardholder.
  • Only valid cards will be accepted. No expired cards will be accepted.
  • Only one card will be permitted per card holder per visit and must be accompanied by a boarding pass.
  • Both the card and the boarding pass must be issued in the same individual's name.
  • SLOW reserves the right to decline entry should any of the lounges be full. Access is subject to availability, according to SLOW Lounge capacity and safety rules.
  • SLOW reserves the right of admission and retains the right to deny access should they deem necessary.
  • Card holders under the age of 18 years will not be permitted access unless accompanied by an adult over the age of 18 years.
  • Children younger than 2 years old may access the SLOW Lounge for free.
  • Children older than 2 years old may access SLOW Domestic Lounges as per card holder access criteria and fees.
  • All complimentary entries will be allocated at main client level and can be used/ accessed by any card (Cheque, Credit Card, FNB Fusion Card and secondary cards)
  • Your free visits are determined from your Reward Level at time of entering the lounge, which is updated around the 8th of each month
  • All qualifying FNB Private Wealth or RMB Private Bank cheque, credit or Fusion cardholders who have access to Bidvest Lounges will only be allowed to enter 120 minutes before their boarding time at Domestic Lounges and 240 minutes before their boarding time time at International Lounges
  • Make use of our FNB Banking App to view your available complimentary entries
  • Download the FNB Banking App now
  • Should you leave the Lounge for any reason after the expiry of this time limit, you will be charged at the applicable rate for re-entering the Lounge.
  • View including operating hours and directions please visit the Bidvest Premier Lounge website (www.bidvestlounge.co.za.)

Lounge Access Rules


  • All qualifying cardholders who have access to SLOW Domestic Lounges will only be allowed to enter 90 minutes before their boarding time.
  • Should the SLOW lounge capacity be reached, FNB Business Black, FNB Private Wealth and RMB Private Bank customers will be granted preferential access.
  • All your entries into the SLOW Bidvest Premier Lounges are non-transferable. All unused visits will not roll over to the next calendar year except for the month of January where the allocation from the month of December will be applicable until on or around the 8th of January.
  • Any additional visits (in excess of your complimentary visits) will be charged for Access will only be permitted on presentation and swiping of applicable card by the cardholder.
  • Only valid cards will be accepted. No expired cards will be accepted.
  • Only one card will be permitted per card holder per visit and must be accompanied by a boarding pass.
  • Both the card and the boarding pass must be issued in the same individual's name.
  • SLOW reserves the right to decline entry should any of the lounges be full. Access is subject to availability, according to SLOW Lounge capacity and safety rules.
  • SLOW and Bidvest reserves the right of admission and retains the right to deny access should they deem necessary.
  • Card holders under the age of 18 years will not be permitted access unless accompanied by an adult over the age of 18 years.
  • Children younger than 2 years old may access the SLOW Lounge for free.
  • Children older than 2 years old may access SLOW Lounges and Bidvest Premier Lounges as per card holder access criteria and fees.
  • All complimentary entries will be allocated at main client level and can be used/ accessed by any card (Cheque, Credit Card, FNB Fusion Card and secondary cards)
  • Your free visits are determined from your Reward Level at time of entering the lounge, which is updated around the 8th of each month
  • All qualifying FNB Private Wealth or RMB Private Bank cheque, credit or Fusion cardholders who have access to Bidvest Lounges will only be allowed to enter 120 minutes before their boarding time at Domestic Lounges and 240 minutes before their boarding time at International Lounges. You may be charged for stays beyond this time limit at the applicable rate for the Lounge.
  • Should you leave the Lounge for any reason after the expiry of this time limit, you will be charged at the applicable rate for re-entering the Bidvest Lounge.
  • View including operating hours and directions please visit the Bidvest Premier Lounge website (www.bidvestlounge.co.za.)
  • The main account holder is permitted to take a maximum of 2 (two) children into a Bidvest Premier Lounge per visit
  • Make use of our FNB Banking App to view your available complimentary entries
  • Download the FNB Banking App now

Online Banking


Bank safely and securely 24/7 with Online Banking.

Online Banking is the convenient, real-time way to access your accounts. Pay, transfer, trade and invest using easy online navigation - all from the comfort of your couch.

Banking Online is:

  • Convenient. You can do most things via Online Banking that you can do in a branch.
  • Secure. Keep track of your transactions with free inContact, OTP notifications and online protection software.
  • Simple. All you need is an FNB bank account and access to the internet.

When using your Online Banking, you pay no data fees.


With Online Banking you can do your day-to-day banking:

  • View detail balances and transactions
  • Transfer funds between accounts
  • Stop/reverse debit orders on Mobile and eChannels
  • Make payments
  • Manage recipients
  • Send Money
  • Download account statements

You can also buy:

  • Prepaid Airtime
  • Data Bundles
  • SMS Bundles
  • Prepaid electricity

You can use Connect to:

  • Link your FNB Banking App to your Online Banking profile

You can take control and protect your account by:

  • Managing your FNB cards
  • Viewing/updating your PINs
  • Activating/Updating Online Secure

You also get additional features that include:

  • Managing your eBucks account and finding partners
  • Getting personalised offers for upgrades and limit increases
  • Ordering new smartphones and tablets
  • Opening new accounts in under ten minutes
  • Buying and selling Krugerrands

View our How to register for Online Banking demo


Terms, conditions + rules apply.

Courier card delivery


Replacing your card has become convenient with our Card Delivery service. You will no longer need to go to your nearest branch to collect a replacement card for the one that was lost, stolen or damaged.

Call 087 575 1111 for information on having your card delivered to where you are.

Delivery may take 3 to 5 working days. *Delivery fees apply for Classic, Gold as well as Petro Cardholders.

Secure Chat


As a Premier customer, you can chat securely and directly to your team of bankers with Secure Chat on the FNB Banking App.

Through interactive messaging, you can chat securely to your team of bankers and get an immediate response.

Get help at your fingertips 24/7 with Secure Chat


How?

  1. Install the latest version of the app
  2. Select 'Messages'
  3. Select 'Secure Chat'

Contactless payments


FNB Pay

Smart, safe and fast payments

Contactless technology allows you to make fast and secure payments for low value purchases by simply tapping your card on a contactless enabled point-of-sale device.
For larger value purchases you will be required to insert your PIN as usual.
When you tap your card on the Contactless reader, your card information is transmitted and your purchase can be processed. Payments are accepted locally and abroad.

How it works

Step 1

Look out for the Contactless symbol in-store and on the point-of-sale device

Step 2

Once the cashier has tallied up your purchases and you are ready to pay, tap your card on the terminal.

Step 3

The transaction is complete when the green light displays. (Note: Some merchants have waived the need for a signature, others may ask you to sign the till receipt)

Tap your Contactless Card. It's that simple

Contactless technology allows you to make fast and secure payments for low value purchases by simply tapping your card on a contactless enabled point-of-sale device.

For larger value purchases you will be required to insert your PIN as usual.

Find a branch


Team of Premier Bankers


Make the most of your money.

Premier offers you a specialised team of Premier Bankers to help you control your finances.

We offer premier guidance through the world of banking to simplify your banking experience.

To find out more about Premier, call us on 0875 777 000 or email us at premier@fnb.co.za.

Terms, conditions and rules apply.

Online Banking


Bank safely and securely 24/7 with Online Banking.

Online Banking is the convenient, real-time way to access your accounts. Pay, transfer, trade and invest using easy online navigation - all from the comfort of your couch.

Banking Online is:

  • Convenient. You can do most things via Online Banking that you can do in a branch.
  • Secure. Keep track of your transactions with free inContact, OTP notifications and online protection software.
  • Simple. All you need is an FNB bank account and access to the internet.

When using your Online Banking, you pay no data fees.


With Online Banking you can do your day-to-day banking:

  • View detail balances and transactions
  • Transfer funds between accounts
  • Stop/reverse debit orders on Mobile and eChannels
  • Make payments
  • Manage recipients
  • Send Money
  • Download account statements

You can also buy:

  • Prepaid Airtime
  • Data Bundles
  • SMS Bundles
  • Prepaid electricity

You can use Connect to:

  • Link your FNB Banking App to your Online Banking profile

You can take control and protect your account by:

  • Managing your FNB cards
  • Viewing/updating your PINs
  • Activating/Updating Online Secure

You also get additional features that include:

  • Managing your eBucks account and finding partners
  • Getting personalised offers for upgrades and limit increases
  • Ordering new smartphones and tablets
  • Opening new accounts in under ten minutes
  • Buying and selling Krugerrands

View our How to register for Online Banking demo


Terms, conditions + rules apply.

SLOW Lounge


SLOW Lounge boasts many features and services, such as freshly brewed coffee, tasty snacks and an abundance of power sockets, high speed WiFi, private studies, spa treatments, and a selection of books and newspapers to enjoy while you wait for your flight or train.

SLOW Lounges are located at the domestic terminals of the O.R. Tambo, Cape Town and King Shaka International Airports as well as at the international terminal of the O.R. Tambo International Airport.

Terms, conditions & rules apply



AA Emergency Roadside Assistance on a Linked Petro Card


Never be left stranded again. Linked and Standalone Petro Cardholders receive free automatic AA Emergency Roadside Assistance which provides a helping hand when you experience problems with your vehicle.

Benefits include
Roadside Repair Service

  • Out of fuel - Provision of fuel to a maximum of ten (10) litres (cost of fuel is for cardholder's account)
  • Restarting a flat battery
  • Changing flat tyres
  • Key lock-out service to a maximum of R300 inclusive of VAT

Tow-in Service
For mechanical or electrical vehicle breakdowns.
These services are limited to forty (40) kilometres round trip. Thereafter, the additional kilometres are for the cardholder to pay.

Accident Towing*:
In the event of an accident, the AA's own towing fleet or an accredited tow contractor fleet of the AA will tow your vehicle from the accident scene to the nearest AA Quality Assured body repairer centre or to a client approved panel shop. This service is available 24/7/365 days a year.

*This service is not covered by FNB. The AA will facilitate the service and it will be for the cardholder's cost.

Stand By You

  • Request this service when your car breaks down and an armed security guard will stay with you until the AA patrolman arrives
  • In addition to personal protection, this service reduces the risk of hijacking and vandalism whilst you're on the side of the road
  • The service is only available in certain metropolitan areas

Courtesy Services**

  • Car hire
  • Overnight accommodation for you and four other passengers

**Courtesy services are covered up to a maximum of R644 inclusive of VAT for emergencies occurring more than 100 kilometres from your home.

How to use AA Roadside Assistance Service

  • In an emergency please call 0860 70 60 50 and supply your name, surname, ID number and Petro Card number*** to the consultant
  • An AA appointed contractor will be sent to provide you with assistance
  • Upon the contractor's arrival please produce your Petro Card and proof of identity for the service

***Petro Card number is the 16 digit number on the front of your card

Terms, conditions and rules apply.

Lost card protection


Protection in the event of a lost or stolen card.

Report a lost or stolen card within 24 hours of the incident to the dedicated, toll free, 24 hour hotline and FNB will assist in the event of a non-PIN related fraud incident on your account before the card is canceled.

Lost Card Protection may not apply if it is determined that you were careless in protecting your card or PIN.

In the event of your card being lost or stolen, call the Lost Card hotline immediately on 087 575 9406

Terms, conditions and rules apply.

Report fraud & Smart inContact


Report fraudulent transactions instantly via the FNB Banking App.

Alternatively, contact us to report a fraudulent incident: 24 hour fraud line - 087 575 9444

Email: phishing@fnb.co.za

Smart inContact

Activate Smart inContact to receive notifications and approve transactions with the app's intelligent, interactive messaging. Have more control over your account by setting up alerts.

For any unknown or suspicious transactions you will be able to connect to the fraud helpline immediately.

When an attempt is made to login to your Online Banking profile via a PC or mobile device that hasn't been verified, you'll receive a notification via Smart inContact requesting you to approve or verify the device.

If you suspect any unauthorised activity on your account you can connect to the fraud helpline immediately.

Premier Credit Card | Earn between R300 000 to R749 999 per year


Explore the world of Premier

Enjoy a world-class banking experience with 24/7 access to a team of dedicated Premier Bankers from only R92 p.m.
Discover the exclusive lifestyle rewards and benefits a Premier Credit Card offers.

Pricing guide

Rewards that
bring you
value!

As an FNB Premier Credit Cardholder you have free membership to the eBucks Rewards programme.

  • Earn up to 15% back in eBucks on your qualifying FNB Connect contract or prepaid purchases.
  • Earn up to 15% back in eBucks on your domestic Uber rides, Uber Eats orders.
  • Earn up to 2% back in eBucks whenever you swipe in-store or internationally using your FNB Premier Credit Card.
  • Earn up to 2% back in eBucks when you shop online using your FNB Premier Credit Card.
  • Earn up to 15% back in eBucks when you shop at Checkers & Shoprite.

Security


Peace of mind

Online Secure

Protect your card against fraudulent use online.

Read more

Report fraud & Smart inContact

Report fraud instantly via the app. Get alerts for every cent that goes in and out of your account.

Read more

Lost card protection

Lost card? No problem, Manage your cards via the app.

Read more

 

A Premier Credit Card gives you...


A range of solutions to help you manage your cashflow.

A Personalised Interest Rate

Up to 55 days interest free

Budget Facility

Auto Payment Solution

Balance Transfer

Convenience


Bank, interact & transact with Premier

FNB App

Convenient access to anytime banking.

Read more

Online Banking

Available 24/7 365 days a year

Read more

Secure Chat

Use the FNB App to talk to your team of bankers at any time of the day

Read more

Contactless payments

Tap your card or your phone to pay for purchases

Read more

Courier card delivery

We deliver to your door



Get more with a Premier Bundle


The Premier Bundle offers great benefits and rewards while giving you all the convenience you need for daily banking.

What you can do

  • Pay no monthly fee when you maintain a minimum balance of
    R50 000
    in your Premier Cheque Account
  • Get free subscription to the eBucks Rewards Programme
  • Earn double eBucks when you shop online and internationally
 

Applying made easy


Explore the world of Premier

Qualifying criteria

  1. You need to earn between R300 000 and R749 999 per year

How to get it

Apply now!

Other ways to apply

Complete the call me back form

Contact us

Find a branch

Apply on the FNB Banking App

Documents needed

  • Copy of your recent pay slip
  • Three months' bank statements
  • South African ID book/card
  • Proof of residence