Rewards
Switch debit orders with a dedicated team to help you. Download the switching form
Debit order Disputes
If you have a debit order that you know you did not sign up for, you can dispute it in a few easy steps. You have the power to reverse and/or stop unauthorised debit orders for amounts of R200 or less anytime, anywhere via the FNB Banking App, Cellphone Banking or Online Banking. You will receive immediate reversal on an unauthorised debit order if you dispute it within 40 days of the transaction.
If you have an unauthorised debit order for an amount greater than R200 and would like to dispute it, you can call 087 575 9404 or visit your nearest branch for assistance.
Terms, conditions + rules apply
Salary Switching
It's easy to get your salary paid into your Islamic Private Wealth account. Having a minimum monthly deposit of R60 000 into your Islamic Private Wealth Account also gets you straight onto reward level 1 with eBucks Rewards.
All you need to do to have your salary paid into your account is this:
From there, we'll contact your employer and instruct them to switch your salary to your FNB account.
For more, contact 0860 102 970 or email debitorders@fnb.co.za
Terms, conditions and rules apply
Bank safely and securely 24/7 with Online Banking.
Online Banking is the convenient, real-time way to access your accounts. Pay, transfer, trade and invest using easy online navigation - all from the comfort of your couch.
Banking Online is:
When using your Online Banking, you pay no data fees.
|
With Online Banking you can do your day-to-day banking:
You can also buy:
|
You can use Connect to:
You can take control and protect your account by:
You also get additional features that include:
|
View our How to register for Online Banking demo
Terms, conditions + rules apply.
Bank safely and securely anywhere, anytime with Cellphone Banking.
Access your money by banking in the palm of your hands using your cellphone. Even without your bank card, you can now do your banking via Cellphone Banking.
You'll pay no data fees when you use Cellphone Banking.
With Cellphone Banking you can do your day-to-day banking:
You can also buy:
Dial *130*321# to register and start banking on your phone today!
For assistance, call 087 575 9405 .
Terms,conditions and rules apply. .
Grow your balance in your Islamic Savings Account.
Automatically save your 'left over' cents when you swipe your FNB Islamic Debit Card.
Round the purchase amount up to the nearest Rand and have this transferred to your Islamic Savings Account, free of charge.
You can save more by choosing a 'top up' amount of R2, R5, R10, R20 or R50. This amount will be added to the cents that are saved per purchase and deposited in your Linked Islamic Savings Account
To start saving now call 0860 327 827.
Terms, conditions and rules apply.
Discover fast, reliable and secure banking, whenever, wherever on the FNB App. Enjoy full control of your banking 24/7 without the need to go to a branch. Plus,the FNB App is free to use on all major networks. No data costs are charged no matter how many transactions or how long you use the app.
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Do your day-to-day banking:
You can also buy:
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You also get additional features that include:
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Visit your App Store to download the FNB Banking App today. Just register and you're on your way.
Downloading the FNB Banking App is compatible with Android™, Apple™,BlackBerry™ and Nokia™ Symbian devices*.
For queries, email: fnbappsupport@fnb.co.za
To find out how to link your device call: 087 575 0362
View the software license agreement and remote banking agreement
*Android devices include HTC, Samsung, LG, Motorola, Sony Ericsson and Huawei.
BlackBerry devices include the Torch, Storm, Bold and Curve that are OS5 or higher
Terms, conditions, rules and standard network rates apply.
Draw cash directly from a tillpoint at a store.
Cash@Till® allows you to use your card to withdraw cash at till points of specific retailers such as Shoprite, Checkers, Pick n Pay, Boxer and selected Spar tills.
Simply tell the cashier that you need to draw cash and they will assist.
Terms, conditions and rules apply.
SLOW Domestic Lounges can be found in the domestic terminals of OR Tambo, Cape Town and King Shaka International Airports.
Benefits
Operating Hours
| OR Tambo International Airport | Cape Town International Airport | King Shaka International Airport | |
| Monday-Thursday | 04h30 - 20h00 | 04h30 - 20h00 | 04h30 - 20h00 |
| Friday | 04h30 - 21h00 | 04h30 - 20h30 | 04h30 - 21h00 |
| Saturday | 06h00 - 18h00 | 06h00 - 17h30 | 06h00 - 18h00 |
| Sunday | 06h00 - 20h30 | 06h00 - 20h30 | 06h00 - 19h30 |
Peak Times include:
Monday - Friday:
04h45 - 07h00 and between 13h00 - 17h30
Sundays:
15h00 - 17h30
Access to SLOW Domestic Lounges will be limited to 90 minutes before boarding time.
FNB Premier Current Account and Credit Card
As a Premier client, you get access to SLOW Domestic Lounges (located in the domestic terminals of Lanseria, OR Tambo, King Shaka and Cape Town International Airports) as well as SLOW International (located in the international terminal of OR Tambo International Airport). To gain access to the lounges, you will need to present your FNB Premier Credit, Cheque or FNB Fusion Premier Card at the lounge reception.
| Qualifying Premier Cards | Qualifying Criteria for complimentary entries* | Complimentary Entries per Calendar Year | Fee per additional visit over and above your complimentary entries |
|---|---|---|---|
| *Credit Card and Cheque Card OR FNB Fusion Premier Card | eBucks Reward Level 1 | 2** | R250 per person |
| eBucks Reward Level 2 | 6** | R250 per person | |
| eBucks Reward Level 3 | 8** | R250 per person | |
| eBucks Reward Level 4 | 10** | R250 per person | |
| eBucks Reward Level 5 | 12** | R250 per person |
Rules
*To qualify for complimentary entries you need to have a Premier Credit Card and a Premier Current Account OR an FNB Fusion Premier Card.
**Guest entries are considered as part of card holder's complimentary entries per calendar year (Guest visits will be deducted from the available complimentary entries). No guests will be allowed during peak times. Only your first guest or child will benefit from your complimentary entries and you will be charged for your second guest.
Download the FNB Banking App now
SLOW Domestic Lounge:
SLOW International:
Peak times (SLOW Domestic):
Monday to Friday: 05h00-07h00 and again between 13h00-17h30
Sunday: 15h00-17h30
FNB Private Clients Current Account and Credit Card
As a Private Client, you get access to SLOW Domestic Lounges (located in the domestic terminals of Lanseria, OR Tambo, King Shaka and Cape Town International Airports) as well as SLOW International (located in the international terminal of OR Tambo International Airport). To gain access to the lounges, you will need to present your FNB Private Clients Credit, Cheque or FNB Fusion Private Clients Card at the lounge.
| Qualifying Private Clients Cards | Qualifying Criteria for complimentary entries | Complimentary Entries per Calendar Year | Fee per additional visit over and above your complimentary entries |
|---|---|---|---|
| Credit Card or Cheque Card | eBucks Reward Level 1 | 6** | R250 per person |
| eBucks Reward Level 2 | 6** | R250 per person | |
| eBucks Reward Level 3 | 6** | R250 per person | |
| FNB Fusion Private Clients Card | eBucks Reward Level 1 | 6** | R250 per person |
|
Credit Card and Cheque Card
OR FNB Fusion Private Clients Card |
eBucks Reward Level 2 | 12* | R250 per person |
| eBucks Reward Level 3 | 36* | R250 per person | |
| eBucks Reward Level 4 | 48* | R250 per person | |
| eBucks Reward Level 5 | Unlimited* | R250 per person |
Download the FNB Banking App now
SLOW Domestic Lounge:
SLOW International:
Peak times (SLOW Domestic):
Monday to Friday: 05h00-07h00 and again between 13h00-17h30
Sunday: 15h00-17h30
SLOW Lounge Access Rules
FNB Private Wealth Current Account & Credit Card
As a qualifying Private Wealth client, you get access to SLOW Domestic Lounges (located in the domestic terminals of Lanseria, OR Tambo, King Shaka and Cape Town International Airports), SLOW International (located in the international terminal of OR Tambo International Airport) as well as Bidvest Premier Lounges (located in OR Tambo, Lanseria, King Shaka, Cape Town, East London, Port Elizabeth, George and Bloemfontein Airports). To gain access to the lounges, you will need to present your FNB Private Wealth Current, FNB Fusion or Credit Card at the lounge.
| Qualifying Private Wealth Cards | Qualifying Criteria for complimentary entries | Complimentary entries per Calendar Year | Fee per additional visit over and above your complimentary entries | |
|---|---|---|---|---|
| Domestic | International | |||
| Credit Card OR Current Card OR FNB Fusion Private Weatlh Card | eBucks Reward Level 1 | 12 | R250 per person | R400 per person |
| Credit Card and Current Card OR FNB Fusion Private Wealth Card | eBucks Reward Level 2 | 24 | R250 per person | R400 per person |
| eBucks Reward Level 3 | 48 | R250 per person | R400 per person | |
| eBucks Reward Level 4 | Unlimited* | R250 per person | R400 per person | |
| eBucks Reward Level 5 | Unlimited* | R250 per person | R400 per person | |
Download the FNB Banking App now
SLOW Domestic Lounge:
SLOW International:
Peak times (SLOW Domestic):
Monday to Friday: 05h00-07h00 and again between 13h00-17h30
Sunday: 15h00-17h30
Bidvest Premier Lounges:
FNB Business Premier Current and Credit Card
Qualifying clients get access to SLOW Domestic Lounges (located in the domestic terminals of Lanseria, OR Tambo, King Shaka and Cape Town International Airports) as well as SLOW International (located in the international terminal of OR Tambo International Airport). To gain access to the lounges, you will need to present either your FNB Business Platinum Credit or Cheque card at the lounge reception.
| Qualifying Business Platinum Cards | Qualifying criteria for complementary entries | Complementary entries per Calendar Year | Fee per additional visits over and above complementary entries |
| Business Platinum Cheque Card | Active FNB Business Platinum Cheque account in good standing* with total deposits of at least R16 500 in the preceding calendar month | 24 | R250 per person |
| Business Platinum Credit Card | Active FNB Business Platinum Credit Card in good standing* | 24 | R250 per person |
*Good standing: This means that none of your FNB or FirstRand Bank accounts and credit agreements should be overdrawn, or be in arrears, or be in default, nor should the account holder be undergoing sequestration, or be subject to any legal process with FNB or FirstRand Bank as defined in our terms and conditions.
SLOW Domestic Lounge:
SLOW International:
If you have utilised all your complimentary entries and meet the qualifying criteria, cardholders are charged R400 per child per entry (between the ages of 2 and 18 years).
Peak times (SLOW Domestic):
Monday to Friday: 05h00-07h00 and again between 13h00-17h30
Sunday: 15h00-17h30
SLOW Lounge Access Rules
Business Black Current Account & Credit Card
Qualifying clients get access to SLOW Domestic Lounges (located in the domestic terminals of Lanseria, OR Tambo, King Shaka and Cape Town International Airports) as well as SLOW International (located in the international terminal of OR Tambo International Airport). To gain access to the lounges, you will need to present either your FNB Business Black Credit or Cheque Card at the lounge reception.
| Qualifying Business Platinum Cards | Qualifying criteria for complimentary entries | Complimentary entries per Calendar Year | Fee per additional visits over and above free visits |
| FNB Business Enterprise Cheque | Active FNB Business Enterprise Cheque Account in good standing* with total deposits of at least R33 000 in the preceding calendar month | Unlimited ** | R400 per person |
| Business Black Credit Card | Active Business Black Credit Card in good standing* | Unlimited | R250 per person |
*Good standing: This means that none of your FNB or FirstRand Bank accounts and credit agreements should be overdrawn, or be in arrears, or be in default, nor should the account holder be undergoing sequestration, or be subject to any legal process with FNB or FirstRand Bank as defined in our terms and conditions.
SLOW Domestic Lounge:
SLOW International:
Peak times (SLOW Domestic):
Monday to Friday: 05h00-07h00 and again between 13h00-17h30
Sunday: 15h00-17h30
SLOW Lounge Access Rules
Access rules
Terms, Conditions and Rules apply.
SLOW International Lounges can be found at the International terminal of OR Tambo International Airport.
Benefits
Operating Hours
Monday- Friday 05h00- 21h00
Saturday and Sunday 07h00- 21h00
FNB Premier Current Account and Credit Card
As a Premier client, you get access to SLOW Domestic Lounges (located in the domestic terminals of OR Tambo, King Shaka and Cape Town International Airports) as well as SLOW International (located in the international terminal of OR Tambo International Airport). To gain access to the lounges, you will need to present your FNB Premier Credit, Cheque or FNB Fusion Premier Card at the lounge reception.
| Qualifying Premier Cards | Qualifying Criteria for complimentary entries* | Complimentary Entries per Calendar Year | Fee per additional visit over and above your complimentary entries |
|---|---|---|---|
| *Credit Card and Cheque Card OR FNB Fusion Premier Card | eBucks Reward Level 1 | 2** | R250 per person |
| eBucks Reward Level 2 | 6** | R250 per person | |
| eBucks Reward Level 3 | 8** | R250 per person | |
| eBucks Reward Level 4 | 10** | R250 per person | |
| eBucks Reward Level 5 | 12** | R250 per person |
Rules
*To qualify for complimentary entries you need to have a Premier Credit Card and a Premier Current Account OR an FNB Fusion Premier Card.
**Guest entries are considered as part of card holder's complimentary entries per calendar year (Guest visits will be deducted from the available complimentary entries). No guests will be allowed during peak times. Only your first guest or child will benefit from your complimentary entries and you will be charged for your second guest.
Download the FNB Banking App now
SLOW Domestic Lounge:
SLOW International:
As a Premier cardholder, you have access to the SLOW International Lounge at a fee of R400 per entry, per additional guest or child between the age of 2 and 18 years.
Peak times (SLOW Domestic):
Monday to Friday: 05h00-07h00 and again between 13h00-17h30
Sunday: 15h00-17h30
FNB Private Clients Current Account and Credit Card
As a Private Client, you get access to SLOW Domestic Lounges (located in the domestic terminals of OR Tambo, King Shaka and Cape Town International Airports) as well as SLOW International (located in the international terminal of OR Tambo International Airport). To gain access to the lounges, you will need to present your FNB Private Clients Credit, Cheque or FNB Fusion Private Clients Card at the lounge.
| Qualifying Private Clients Cards | Qualifying criteria for complimentary visits* | Complimentary visits per Calendar Year | Fee per additional visit over and above your complimentary visits or when qualifying criteria are not met (International) |
|---|---|---|---|
| Credit Card or Cheque Card | eBucks Reward Level 1 | 6** | R400 per person |
| eBucks Reward Level 2 | 6** | R400 per person | |
| eBucks Reward Level 3 | 6** | R400 per person | |
| FNB Fusion Private Clients Card | eBucks Reward Level 1 | 6** | R400 per person |
|
Credit Card and Cheque Card OR FNB Fusion Private Clients Card |
eBucks Reward Level 2 | 12** | R400 per person |
| eBucks Reward Level 3 | 36** | R400 per person | |
| eBucks Reward Level 4 | 48** | R400 per person | |
| eBucks Reward Level 5 | Unlimited** | R400 per person |
Rules
*Guest entries are considered as part of card holder's complimentary entries per calendar year (Guest visits will be deducted from the available complimentary entries). No guests will be allowed during peak times. Only your first guest or child will benefit from your complimentary entries and you will be charged for your second guest.
Download the FNB Banking App now
SLOW Domestic Lounge:
SLOW International:
As a Private Clients cardholder, you have access to the SLOW International Lounge at a fee of R400 per entry, per additional guest or child between the age of 2 and 18 years.
Peak times (SLOW Domestic):
Monday to Friday: 05h00-07h00 and again between 13h00-17h30
Sunday: 15h00-17h30
SLOW Lounge Access Rules
FNB Private Wealth Current Account and Credit Card
As a qualifying Private Wealth client, you get access to SLOW Domestic Lounges (located in the domestic terminals of OR Tambo, King Shaka and Cape Town International Airports), SLOW International (located in the international terminal of OR Tambo International Airport) as well as Bidvest Premier Lounges (located in OR Tambo, Lanseria, King Shaka, Cape Town, East London, Port Elizabeth, George and Bloemfontein Airports). To gain access to the lounges, you will need to present your FNB Private Wealth Current, FNB Fusion or Credit Card at the lounge.
| Qualifying Private Wealth Cards | Qualifying Criteria for complimentary entries | Complimentary entries per Calendar Year | Fee per additional visit over and above your complimentary entries | |
|---|---|---|---|---|
| Domestic | International | |||
| Credit Card OR Current Card OR FNB Fusion Private Weatlh Card | eBucks Reward Level 1 | 12* | R250 per person | R400 per person |
| Credit Card and Current Card OR FNB Fusion Private Wealth Card | eBucks Reward Level 2 | 24* | R250 per person | R400 per person |
| eBucks Reward Level 3 | 48* | R250 per person | R400 per person | |
| eBucks Reward Level 4 | Unlimited* | R250 per person | R400 per person | |
| eBucks Reward Level 5 | Unlimited* | R250 per person | R400 per person | |
Rules
*Guest entries are considered as part of the card holder's complimentary entries per calendar year (Guest visits will be deducted from the available complimentary entries). Only your first guest and first child will benefit from your complimentary entries.
Download the FNB Banking App now
SLOW Domestic Lounge:
SLOW International:
Peak times (SLOW Domestic):
Monday to Friday: 05h00-07h00 and again between 13h00-17h30
Sunday: 15h00-17h30
Bidvest Premier Lounges:
FNB Business Premier Current Account and Credit Card
Qualifying clients get access to SLOW Domestic Lounges (located in the domestic terminals of OR Tambo, King Shaka and Cape Town International Airports) as well as SLOW International (located in the international terminal of OR Tambo International Airport). To gain access to the lounges, you will need to present either your FNB Business Platinum Credit or Cheque card at the lounge reception.
| Qualifying Business Platinum Cards | Qualifying criteria for complementary entries | Complementary entries per Calendar Year | Fee per additional visits over and above complementary entries |
| Business Platinum Cheque Card | Active FNB Business Platinum Cheque account in good standing* with total deposits of at least R16 500 in the preceding calendar month | 24 | R400 per person |
| Business Platinum Credit Card | Active FNB Business Platinum Credit Card in good standing* | 24 | R400 per person |
Rules
*Good standing: This means that none of your FNB or FirstRand Bank accounts and credit agreements should be overdrawn, or be in arrears, or be in default, nor should the account holder be undergoing sequestration, or be subject to any legal process with FNB or FirstRand Bank as defined in our terms and conditions.
**Guest visits are considered as part of card holder free visits per calendar year (guest visits will be deducted from the available free visits). No guests will be allowed during peak times and only your first guest is free during off-peak times.
SLOW Domestic Lounge:
SLOW International:
If you have utilised all your complimentary entries and meet the qualifying criteria, card holders are charged at R400 per adult guest or child between the age of 2 and 18 years.
Peak times (SLOW Domestic):
Monday to Friday: 05h00-07h00 and again between 13h00-17h30
Sunday: 15h00-17h30
SLOW Lounge Access Rules
FNB Business Enterprise Current Account and Business Black Credit Card
Qualifying clients get access to SLOW Domestic Lounges (located in the domestic terminals of OR Tambo, King Shaka and Cape Town International Airports) as well as SLOW International (located in the international terminal of OR Tambo International Airport). To gain access to the lounges, you will need to present either your FNB Business Black Credit or Cheque Card at the lounge reception.
| Qualifying Business Platinum Cards | Qualifying criteria for complimentary entries | Complimentary entries per Calendar Year | Fee per additional visits over and above free visits |
| Business Black Cheque Card | Active FNB Business Enterprise Cheque Account in good standing* with total deposits of at least R33 000 in the preceding calendar month | Unlimited | R400 per person |
| Business Black Credit Card | Active Business Black Credit Card in good standing* | Unlimited | R400 per person |
Rules
*Good standing: This means that none of your FNB or FirstRand Bank accounts and credit agreements should be overdrawn, or be in arrears, or be in default, nor should the account holder be undergoing sequestration, or be subject to any legal process with FNB or FirstRand Bank as defined in our terms and conditions.
**Guest visits are considered as part of card holder free visits per calendar year. Only your first guest is free.
*** Access will only be granted to holders of specific FNB Business Black Cheque Cards which have the first 7 digits: 4910507 or 4910508
SLOW Domestic Lounge:
SLOW International:
Peak times (SLOW Domestic):
Monday to Friday: 05h00-07h00 and again between 13h00-17h30
Sunday: 15h00-17h30
SLOW Lounge Access Rules
Terms, Conditions and Rules apply.
Get the best of your home and office in a space to connect and create.
SLOW in the City can be found directly opposite the Sandton Gautrain Station, corner of Rivonia and West roads.
Benefits
Operating Hours
Monday - Friday: 07h00 - 19h00
FNB Premier Current Account and Credit Card
FNB Private Wealth Current Account and Credit Card
FNB Business Premier Current and Credit Card
FNB Business Premier Current Account and Credit Card
FNB Business Black Current Account and Credit Card
SLOW in the City Membership
For a monthly fee of R720, qualifying FNB Card holders can apply for SLOW in the City membership.
Membership package also includes:
SLOW in the City is a cash-less facility
Meeting and conference rooms are charged for and must be booked unless otherwise stated.
View virtual tour on SLOW in the City
Contact us
Phone us on 084 777 7569 or send an email to sandton@slowinthecity.co.za
Terms, Conditions and Rules apply.
The Lounge for extremely busy people.
As a qualifying FNB Premier, Private Clients and Private Wealth Current or Credit Card client, you get access to SLOW Domestic Lounges (located in the domestic terminals of OR Tambo, King Shaka and Cape Town International Airports), SLOW International (located in the International terminal of OR Tambo International Airport) and SLOW in the City (located in Sandton).
For more information on each, select the relevant block below:
View the FAQs on SLOW Lounge access to find out how you qualify.
Terms, Conditions and Rules apply.
As an FNB Islamic Private Clients Current cardholder, you get a dedicated Private Advisor as well as access to a team of financial management specialists who will assist you with everything related to your banking and financial planning needs.
Services are superbly complemented by a choice of rewards and lifestyle offers - so you get the freedom to focus on the essential things in life.
Global Travel Insurance, at no charge, will keep you covered no matter where you go in the world, when you purchase your return ticket(s) using your FNB Debit, FNB Fusion, Credit Card or eBucks. You will get up to R 5 million cover for the first 90 days of your trip. What's more is we will cover up to 8 travel tickets for your travel companions too.
Save on your insurance and be conveniently covered for the first 90 days of your journey.
How do I get Global Travel Insurance at no charge?
To qualify for Global Travel Insurance at no charge, you require a qualifying FNB Debit, FNB Fusion or Credit Card with which to pay for your travel ticket.
Process
This offer is available to FNB Debit, Fusion or Credit Card holders below the age of 75 who are residents of any of these countries: South Africa, Lesotho, Namibia and eSwatini.
With Global Travel Insurance you get:
For more information view the Global Travel Insurance Policy together with the Schedule of Benefits
For assistance contact:
Global Travel Insurance Help Desk:
0861 490 100
Medical Services Organisation (MSO):
+27 11 521 4575
('Reverse-charge' your call using this number when from anywhere in the world)
If you are over 74, FNB provides a specific type of insurance to suite your needs. For more information view the Global Travel Insurance Policy . These documents are also available from the Global Travel Helpdesk
Please ensure you have a copy of this Travel Policy prior to travelling and ensure you fully understand it.
The Lounge for extremely busy people.
As a qualifying FNB Premier, Private Clients and Private Wealth Current or Credit Card client, you get access to SLOW Domestic Lounges (located in the domestic terminals of OR Tambo, King Shaka and Cape Town International Airports), SLOW International (located in the International terminal of OR Tambo International Airport) and SLOW in the City (located in Sandton).
For more information on each, select the relevant block below:
View the FAQs on SLOW Lounge access to find out how you qualify.
Terms, Conditions and Rules apply.
Replacing your card has become convenient with our Card Delivery service. You will no longer need to go to your nearest branch to collect a replacement card for the one that was lost, stolen or damaged.
Call 087 575 1111 for information on having your card delivered to where you are.
Delivery may take 3 to 5 working days. *Delivery fees apply for Classic, Gold as well as Petro Cardholders.
Bank safely and securely 24/7 with Online Banking.
Online Banking is the convenient, real-time way to access your accounts. Pay, transfer, trade and invest using easy online navigation - all from the comfort of your couch.
Banking Online is:
When using your Online Banking, you pay no data fees.
|
With Online Banking you can do your day-to-day banking:
You can also buy:
|
You can use Connect to:
You can take control and protect your account by:
You also get additional features that include:
|
View our How to register for Online Banking demo
Terms, conditions + rules apply.
Bank safely and securely anywhere, anytime with Cellphone Banking.
Access your money by banking in the palm of your hands using your cellphone. Even without your bank card, you can now do your banking via Cellphone Banking.
You'll pay no data fees when you use Cellphone Banking.
With Cellphone Banking you can do your day-to-day banking:
You can also buy:
Dial *130*321# to register and start banking on your phone today!
For assistance, call 087 575 9405 .
Terms,conditions and rules apply. .
Discover fast, reliable and secure banking, whenever, wherever on the FNB App. Enjoy full control of your banking 24/7 without the need to go to a branch. Plus,the FNB App is free to use on all major networks. No data costs are charged no matter how many transactions or how long you use the app.
|
Do your day-to-day banking:
You can also buy:
|
You also get additional features that include:
|
Visit your App Store to download the FNB Banking App today. Just register and you're on your way.
Downloading the FNB Banking App is compatible with Android™, Apple™,BlackBerry™ and Nokia™ Symbian devices*.
For queries, email: fnbappsupport@fnb.co.za
To find out how to link your device call: 087 575 0362
View the software license agreement and remote banking agreement
*Android devices include HTC, Samsung, LG, Motorola, Sony Ericsson and Huawei.
BlackBerry devices include the Torch, Storm, Bold and Curve that are OS5 or higher
Terms, conditions, rules and standard network rates apply.
A free electronic messaging system sending transaction notifications to your smartphone.
inContact offers you the ability to:
inContact will not send messages for transactions on accounts you access via a link or mandate. You can register for this service at any FNB branch.
Decline inContact messages are an innovative and convenient method of advising customers of why their transactions have been declined. These messages are identical to normal inContact notifications and this service is also free.
Helping you understand your declined transactions
Decline inContact is an innovative, free service that lets you know the reason why a card transaction had been declined.
Decline inContact suggests a remedy for each decline, putting the power back in your hands.
This service is absolutely free and no registration is necessary.
Should you ever require additional information on a declined transaction, please call the number on the back of your credit card.
Terms, conditions and rules apply.
Report a lost or stolen card within 24 hours of the incident to a dedicated, toll free, 24 hour hotline and FNB will assist in the event of a non-PIN related fraud incident on your account before the card is cancelled.
Should your card get lost or stolen, call the Lost Card hotline immediately on 087 575 9406
Protect your card against fraudulent use online. Online Secure uses a One Time PIN (OTP) that is sent to you and comes at no extra cost. To activate Online Secure on your card, you must be an Online Banking user.
Activate your card by logging on to your Online Banking profile and following these prompts:
How to use Online Secure when shopping online:
Get access to cash whenever you need it*.
All FNB debit and credit cards can be used at FNB ATMs*.
ATMs are available countrywide, all you need is an FNB CARD and a PIN NUMBER*.
FNB ATMs enable you to
Different types of FNB ATMs
These are ATMs that allow for automated deposits. Save time and money with cheaper cash deposits.
Find the nearest ATM here*
Find all the branches with ATM Advance with automated deposits.
Mini ATM*
These do not dispense cash; cash redeemable vouchers are issued*.
These are situated at areas without ATM infrastructure.*
Call 087 575 9406 (24 hrs) to cancel lost or stolen cards. Lost/stolen cards can be replaced at any FNB branch*.
Terms, conditions and rules apply.
*Not applicable to Stokvel and Smart Save accounts.
FNB Private Clients and Private Wealth Cardholders will enjoy the exclusive service of eBucks Lifestyle where a Lifestyle Assistant will assist you with:
In addition, FNB Private Wealth and FNB Private Clients will have access to the following complimentary and discount services:
| eBucks Lifestyle - Private Clients | |||||
|---|---|---|---|---|---|
| Your Reward level | 1 | 2 | 3 | 4 | 5 |
| Avis Point 2 Point local trips per annum | 0 | 1 | 2 | 4 | 5 |
| Speed Pass service discount |
15% |
||||
| eBucks Lifestyle - Private Wealth | |||||
|---|---|---|---|---|---|
| Your Reward level | 1 | 2 | 3 | 4 | 5 |
| Avis Point 2 Point local trips per annum | 0 | 1 | 2 | 4 | 8 |
| Speed Pass service discount |
15% |
||||
Things to remember:
These services can be booked through eBucks Lifestyle. For more information or to make a booking simply contact one of the Lifestyle Assistants on 087 575 0050 or send an email to ebuckslifestyle@ebucks.com
Free visits and trips are based on a calendar year, and are dependant on your current reward level.
eBucks Lifestyle operating hours:
Monday to Friday from 08:00 to 17:00
Saturdays from 09:00 to 12:00
Closed on Sundays and Public Holidays
Terms, Conditions and Rules apply
Depending on your reward level you can earn eBucks on your qualifying FNB Islamic Private Clients Debit Card. For more information visit www.eBucks.com.
Earn up to 15% back in eBucks
Earn up to R4/l back in eBucks, exclusive to Engen.*
*Fuel earn is based on the inland ULP 95 petrol price. Only fuel purchases made at Engen will qualify for earn.
Terms, conditions & rules apply.
eBucks Discounts
Depending on your reward level you can get eBucks Discounts.
For more information visit www.eBucks.com.
Get a free Linked Savings Account with Bank Your Change™ to help you save.
An Islamic Linked Savings Account keeps your savings separate from your transactional account.
Be eligible for a monthly profit share on your Linked Savings Account.
When you spend at our partners
When you learn from home
When you stay connected
When you travel
When you spend time with the family
For more information on eBucks Rewards download the FNB App or visit
www.ebucks.com
Terms, conditions and rules apply.
*Discount excludes taxes. Terms, conditions and rules apply.
Transactional banking
Your income must be between R750 000
& R1 799 999 per year
More value with
Get up to 1GB data, 30 voice minutes and 30 SMSs on your FNB Connect SIM plus get rewarded with up to 1GB extra data when you spend R100 or more on your FNB Connect SIM during the month depending on your eBucks level.
*Free minutes apply to local calls only.
As an FNB Private Clients cardholder, you get a dedicated Private Advisor as well as access to a team of financial management specialists who will assist you with everything related to your banking and financial planning needs.
Services are superbly complemented by a choice of rewards and lifestyle offers - so you get the freedom to focus on the essential things in life.
As an FNB Islamic Private Clients account holder, you can get more value each month with eBucks.
Enjoy the services of eBucks Lifestyle
Enjoy up to 20 complimentary SLOW Lounge visits per year, depending on your reward level
Get up to 12 additional SLOW Lounge bonus visits - Domestic or International - for you and your family when you book flights through eBucks Travel
Get up to 40%* off selected flights and car rental for you and your family when you book with eBucks Travel. *Discount excludes taxes
Depending on your reward level you can get eBucks discounts.
For more information visit www.ebucks.com
Simple account management
Applying made easy
