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Hassle-free salary + debit order switching


Switch debit orders with a dedicated team to help you. Download the switching form


Debit order Disputes

If you have a debit order that you know you did not sign up for, you can dispute it in a few easy steps. You have the power to reverse and/or stop unauthorised debit orders for amounts of R200 or less anytime, anywhere via the FNB Banking App, Cellphone Banking or Online Banking. You will receive immediate reversal on an unauthorised debit order if you dispute it within 40 days of the transaction.


If you have an unauthorised debit order for an amount greater than R200 and would like to dispute it, you can call 087 575 9404 or visit your nearest branch for assistance.


Terms, conditions + rules apply


Salary Switching
It's easy to get your salary paid into your Premier Current Account. Having a minimum monthly deposit of R13 500 into your Premier Current Account also gets you straight onto reward level 1 with eBucks Rewards.


All you need to do to have your salary paid into your account is this:

  1. Download the switching form
  2. Complete the Switch my Salary section of the switching form.

From there, we'll contact your employer and instruct them to switch your salary to your FNB account.


For more, contact 0860 102 970 or email debitorders@fnb.co.za


Terms, conditions and rules apply

Online Banking


Bank safely and securely 24/7 with Online Banking.

Online Banking is the convenient, real-time way to access your accounts. Pay, transfer, trade and invest using easy online navigation - all from the comfort of your couch.

Banking Online is:

  • Convenient. You can do most things via Online Banking that you can do in a branch.
  • Secure. Keep track of your transactions with free inContact, OTP notifications and online protection software.
  • Simple. All you need is an FNB bank account and access to the internet.

When using your Online Banking, you pay no data fees.


With Online Banking you can do your day-to-day banking:

  • View detail balances and transactions
  • Transfer funds between accounts
  • Stop/reverse debit orders on Mobile and eChannels
  • Make payments
  • Manage recipients
  • Send Money
  • Download account statements

You can also buy:

  • Prepaid Airtime
  • Data Bundles
  • SMS Bundles
  • Prepaid electricity

You can use Connect to:

  • Link your FNB Banking App to your Online Banking profile

You can take control and protect your account by:

  • Managing your FNB cards
  • Viewing/updating your PINs
  • Activating/Updating Online Secure

You also get additional features that include:

  • Managing your eBucks account and finding partners
  • Getting personalised offers for upgrades and limit increases
  • Ordering new smartphones and tablets
  • Opening new accounts in under ten minutes
  • Buying and selling Krugerrands

View our How to register for Online Banking demo


Terms, conditions + rules apply.

Cellphone Banking


Bank safely and securely anywhere, any time with Cellphone Banking.

Access your money by banking in the palm of your hands using your cellphone. Even without your bank card, you can now do your banking via Cellphone Banking.

Using Cellphone Banking, you pay no data fees.


With Cellphone Banking you can do your day-to-day banking:

  • View balances and transactions
  • Stop/reverse debit orders on mobile and e-channels
  • Send money
  • Make payments
  • Transfer funds between accounts
  • Make cardless cash withdrawals
  • Pay traffic fines

You can also Buy:

  • Prepaid airtime
  • Data bundles
  • SMS bundles
  • Prepaid electricity
  • Lotto

Dial *130*321# to register and start banking on your phone today!

For assistance, call 087 575 9405 .

Terms, conditions + rules apply.

Bank Your Change™


Grow your balance in your linked Savings Account.

Automatically save your 'left over' cents when you swipe your FNB Cheque or Debit Card.

Round the purchase amount up to the nearest rand, and have this transferred to your linked Savings Account, free of charge.

You can save more by choosing a 'top up' amount of R2, R5, R10, R20 or R50. This amount will be added to the cents that are saved per purchase and deposited in your linked Savings Account. To start saving now call 0860 327 827.

Terms, conditions and rules apply.

FNB Banking App


Discover Fast, reliable and secure banking, whenever, wherever on the FNB App. Enjoy full control of your banking,24/7,without the need to go to a branch Plus,the FNB App is free to use on all major networks. No data costs are charged no matter how many transactions or how long you use the app.


Do your day-to-day banking:

  • Manage your credit limit with the option to increase or decrease it
  • View and change your PIN
  • Temporarily block and unblock your card
  • View and download statements
  • Cancel and order a new card
  • View balance and transaction history
  • Manage daily transactions limits
  • Report fraud immediately
  • Get access to your team of bankers with Secure chat
  • Track your eBucks rewards


You can also buy:

  • Prepaid Airtime
  • Data Bundles
  • SMS Bundles
  • Prepaid electricity
  • iTunes

You also get additional features that include:

  • Managing your eBucks account and finding partners
  • Buying vouchers
  • Redeeming coupons
  • Locate FNB branches
  • Locating ATMs


Visit your App Store to download the FNB Banking App today. Just register and you're on your way. Downloading the FNB Banking App is compatible with Android™, Apple™, BlackBerry™ and Nokia™ Symbian devices*. For queries, email: fnbappsupport@fnb.co.za To find out how to link your device, call: 087 575 0362 View the software license agreement and remote banking agreement

*Android devices include HTC, Samsung, LG, Motorola, Sony Ericsson and Huawei. BlackBerry devices include the Torch, Storm, Bold and Curve that are OS5 or higher

Terms, conditions, rules+ standard network rates apply.

Cash@Till™


Draw cash directly from a tillpoint at a store.

Cash@Till® allows you to use your card to withdraw cash at till points of specific retailers such as Shoprite, Checkers, Pick n Pay, Boxer and selected Spar tills.

Simply tell the cashier that you need to draw cash and they will assist.

Terms, conditions and rules apply.

SLOW Domestic Lounges


SLOW Domestic Lounges can be found in the domestic terminals of OR Tambo, Cape Town and King Shaka International Airports.

Benefits

  • Tasty snacks freshly prepared by on-site chefs
  • Freshly brewed coffees, selected wine-tasting and bar service
  • Complimentary Wi-Fi access & power throughout the lounges
  • Apple iMacs and printing facilities
  • Individual washrooms & shower facilities
  • A library filled with a wide range of books for your reading pleasure
  • An Amani Spa, offering a complimentary 15-20 minute treatment before your flight
  • A VIP private suite with an en-suite bathroom for families travelling together

Operating Hours

  OR Tambo International Airport Cape Town International Airport King Shaka International Airport
Monday-Thursday 04h30 - 20h00 04h30 - 20h00 04h30 - 20h00
Friday 04h30 - 21h00 04h30 - 20h30 04h30 - 21h00
Saturday 06h00 - 18h00 06h00 - 17h30 06h00 - 18h00
Sunday 06h00 - 20h30 06h00 - 20h30 06h00 - 19h30

Peak Times include:
Monday - Friday: 04h45 - 07h00 and between 13h00 - 17h30
Sundays: 15h00 - 17h30

Access to SLOW Domestic Lounges will be limited to 90 minutes before boarding time.

FNB Premier Current Account and Credit Card

As a Premier client, you get access to SLOW Domestic Lounges (located in the domestic terminals of Lanseria, OR Tambo, King Shaka and Cape Town International Airports) as well as SLOW International (located in the international terminal of OR Tambo International Airport). To gain access to the lounges, you will need to present your FNB Premier Credit, Cheque or FNB Fusion Premier Card at the lounge reception.


Qualifying Premier Cards Qualifying Criteria for complimentary entries* Complimentary Entries per Calendar Year Fee per additional visit over and above your complimentary entries
*Credit Card and Cheque Card OR FNB Fusion Premier Card eBucks Reward Level 1 2** R250 per person
eBucks Reward Level 2 6** R250 per person
eBucks Reward Level 3 8** R250 per person
eBucks Reward Level 4 10** R250 per person
eBucks Reward Level 5 12** R250 per person

Rules

General access rules

*To qualify for complimentary entries you need to have a Premier Credit Card and a Premier Current Account OR an FNB Fusion Premier Card.

**Guest entries are considered as part of card holder's complimentary entries per calendar year (Guest visits will be deducted from the available complimentary entries). No guests will be allowed during peak times. Only your first guest or child will benefit from your complimentary entries and you will be charged for your second guest.

  • Complimentary entries are allocated to SLOW Domestic Lounges only
  • Complimentary entries are based on your Reward Level at time of entering the lounge, which is updated on or around the 8th of each month
  • All complimentary entries will be allocated at main customer level and can be used/accessed by any card (cheque, credit, FNB Fusion Premier cards and additional cards)
  • Unused complimentary entries do not roll over to the next calendar year, except for the month of January where the allocation from the month of December will be applicable until on or around the 7th of January
  • If you do not meet the qualifying criteria for complimentary entries or you have used all your available complimentary entries, you will be charged for entering the lounge
  • Children younger than 2 years enter the SLOW Domestic Lounges and SLOW International complimentary, this means their entry does not count towards your complimentary entries. Children over the age of 2 years will be considered guests.
  • Should the lounge capacity be reached, FNB Private Wealth and RMB Private Bank card holders will be granted preferential access
  • All entries into the SLOW Domestic Lounges will be charged for and if you meet the qualifying criteria for complimentary entries and still have complimentary entries available, the charges will be reversed.
  • Make use of our FNB Banking App to view your available complimentary entries

Download the FNB Banking App now


SLOW Domestic Lounge:

  • Access to all SLOW Domestic Lounges is limited to 90 minutes before boarding time
  • If you only hold a Premier Current Account or only a Premier Credit Card, you can access the lounge at a fee of R250 per person per entry
  • Children older than 2 years are considered guests and will be charged accordingly
  • If you do not meet the qualifying criteria for complimentary entries the fee per person per entry is R250

SLOW International:

  • As a Premier cardholder, you also have access to the SLOW International Lounge at a fee of R400 per entry, per additional guest or child between the age of 2 and 18 years. if you meet the qualifying criteria

Peak times (SLOW Domestic):

Monday to Friday: 05h00-07h00 and again between 13h00-17h30
Sunday: 15h00-17h30

FNB Private Clients Current Account and Credit Card

As a Private Client, you get access to SLOW Domestic Lounges (located in the domestic terminals of Lanseria, OR Tambo, King Shaka and Cape Town International Airports) as well as SLOW International (located in the international terminal of OR Tambo International Airport). To gain access to the lounges, you will need to present your FNB Private Clients Credit, Cheque or FNB Fusion Private Clients Card at the lounge.


Qualifying Private Clients Cards Qualifying Criteria for complimentary entries Complimentary Entries per Calendar Year Fee per additional visit over and above your complimentary entries
Credit Card or Cheque Card eBucks Reward Level 1 6** R250 per person
eBucks Reward Level 2 6** R250 per person
eBucks Reward Level 3 6** R250 per person
FNB Fusion Private Clients Card eBucks Reward Level 1 6** R250 per person
Credit Card and Cheque Card

OR

FNB Fusion Private Clients Card
eBucks Reward Level 2 12* R250 per person
eBucks Reward Level 3 36* R250 per person
eBucks Reward Level 4 48* R250 per person
eBucks Reward Level 5 Unlimited* R250 per person

  • Guest entries are considered as part of card holder's complimentary entries per calendar year (Guest visits will be deducted from the available complimentary entries). No guests will be allowed during peak times. Only your first guest or child will benefit from your complimentary entries and you will be charged for your second guest. Complimentary entries are shared between SLOW Domestic Lounges and SLOW International
  • Complimentary entries are based on your reward level at time of entering the lounge, which is updated on or around the 8th of each month
  • All complimentary entries will be allocated at main customer level and can be used/ accessed by any card (cheque, credit, FNB Fusion Private Clients cards and additional cards)
  • Unused complimentary entries do not roll over to the next calendar year, except for the month of January where the allocation from the month of December will be applicable until on or around the 7th of January
  • If you do not meet the qualifying criteria for complimentary entries or you have used all your available complimentary entries, you will be charged for entering the lounge
  • Children younger than 2 years enter the SLOW Domestic Lounges and SLOW International for free, this means their entry does not count towards your complimentary entries. Children over the age of 2 years will be considered as guests.
  • Should the lounge capacity be reached, FNB Private Wealth and RMB Private Bank card holders will be granted preferential access
  • All entries into the SLOW Domestic and SLOW International Lounges will be charged for and if you meet the qualifying criteria for complimentary entries and still have complimentary entries available, the charges will be reversed.
  • Make use of our FNB Banking App to view your available complimentary entries

Download the FNB Banking App now


SLOW Domestic Lounge:

  • Access to all SLOW Domestic Lounges is limited to 90 minutes before boarding time
  • Children older than 2 years are considered guests and will be charged accordingly
  • If you do not meet the qualifying criteria for complimentary entries the fee per person per entry is R250

SLOW International:

  • Private Clients cardholders are charged R400 per entry over and above complimentary entries, for each additional guest or child between the ages of 2 and 18 years.

Peak times (SLOW Domestic):

Monday to Friday: 05h00-07h00 and again between 13h00-17h30
Sunday: 15h00-17h30


SLOW Lounge Access Rules

  • All qualifying credit and cheque cardholders who have access to SLOW Domestic Lounges will only be allowed to enter 90 minutes before their boarding time
  • Should the lounge capacity be reached, FNB Business Black, FNB Private Wealth and RMB Private Bank customers will be granted preferential access
  • All your entries into the SLOW Lounges are non-transferable. All unused visits will not roll over to the next year
  • If you do not meet the qualifying criteria or you have used all your available complimentary visits you will be charged for entering the SLOW Lounges
  • Your complimentary visits are determined from your Reward Level at time of entering the lounge, which is updated around the 8th of each month (FNB Premier and FNB Private Clients cardholders)
  • Access will only be permitted on presentation and swiping of applicable card by the cardholder
  • Only valid cards will be accepted. No expired cards will be accepted
  • Only one card will be permitted per cardholder per visit and must be accompanied by a boarding pass
  • Both the card and the boarding pass must be issued in the same individual's name
  • SLOW reserves the right to decline entry should any of the lounges be full. Access is subject to availability, according to SLOW Lounge capacity
  • SLOW reserves the right of admission and retains the right to deny access should they deem necessary
  • Card holders under the age of 18 years will not be permitted access unless accompanied by an adult over the age of 18 years
  • Children younger than 2 years old may access the SLOW Lounge complimentary
  • All complimentary visits will be allocated at main client level and can be used/ accessed by any card (cheque, credit, Fusion cards or additional credit cards)

FNB Private Wealth Current Account & Credit Card

As a qualifying Private Wealth client, you get access to SLOW Domestic Lounges (located in the domestic terminals of Lanseria, OR Tambo, King Shaka and Cape Town International Airports), SLOW International (located in the international terminal of OR Tambo International Airport) as well as Bidvest Premier Lounges (located in OR Tambo, Lanseria, King Shaka, Cape Town, East London, Port Elizabeth, George and Bloemfontein Airports). To gain access to the lounges, you will need to present your FNB Private Wealth Current, FNB Fusion or Credit Card at the lounge.


Qualifying Private Wealth Cards Qualifying Criteria for complimentary entries Complimentary entries per Calendar Year Fee per additional visit over and above your complimentary entries
Domestic International
Credit Card OR Current Card OR FNB Fusion Private Weatlh Card eBucks Reward Level 1 12 R250 per person R400 per person
Credit Card and Current Card OR FNB Fusion Private Wealth Card eBucks Reward Level 2 24 R250 per person R400 per person
eBucks Reward Level 3 48 R250 per person R400 per person
eBucks Reward Level 4 Unlimited* R250 per person R400 per person
eBucks Reward Level 5 Unlimited* R250 per person R400 per person
  • Guest entries are considered as part of the card holder's complimentary entries per calendar year (Guest visits will be deducted from the available complimentary entries). Only your first guest will benefit from your complimentary entries. Complimentary entries are shared between SLOW Domestic Lounges, SLOW International and Bidvest Premier Lounges.
  • Complimentary entries are based on your reward level at time of entering the lounge, which is updated on or around the 8th of each month
  • All complimentary entries will be allocated at main customer level and can be used/ accessed by any card (current, credit, FNB Fusion Private Wealth card or additional cards)
  • Unused complimentary visits do not roll over to the next calendar year, except for the month of January where the allocation from the month of December will be applicable until on or around the 8th of January
  • If you do not meet the qualifying criteria for complimentary entries or you have used all your available complimentary entries, you will be charged for entering the lounge
  • Children younger than 2 years enter the SLOW Domestic Lounges, SLOW International and Bidvest Premier Lounges for free, this means their entry does not count towards your complimentary entries. Children over the age of 2 years will be considered as guests.
  • All entries into the SLOW Domestic, SLOW International Lounges and Bidvest Premier Lounges will be charged for and if you meet the qualifying criteria for complimentary entries and still have complimentary entries available, the charges will be reversed.
  • Make use of our FNB Banking App/RMB Private Bank App to view your available complimentary entries

Download the FNB Banking App now


SLOW Domestic Lounge:

  • Access to all SLOW Domestic Lounges is limited to 90 minutes before boarding time
  • Children over the age of 2 years and under the age of 18 years will be considered guests if you are on level 1, 2 or 3 and their entry will be charged for; considering you already have a first guest
  • If you are on Reward Level 4 or 5, children under the age of 18 years will have unlimited entries
  • If you do not meet the qualifying criteria for complimentary entries the fee per person per entry is R250

SLOW International:

  • If you have utilised all your complimentary entries and meet the qualifying criteria, card holders are charged R400 per child per entry (between the ages of 2 and 18 years)
  • If you are on Reward Level 4 or 5, children under the age of 18 years will have unlimited entries
  • If you do not meet the qualifying criteria for complimentary entries the fee per person per entry is R400

Peak times (SLOW Domestic):

Monday to Friday: 05h00-07h00 and again between 13h00-17h30
Sunday: 15h00-17h30


Bidvest Premier Lounges:

  • Access to Bidvest Premier Lounge is limited to 120 minutes for Domestic Lounges and 240 minutes for International Lounges before the scheduled flight departure time printed on the boarding pass.
  • The main account holder is permitted to take a maximum of 2 (two) children into a Bidvest Premier Lounge per visit.

FNB Business Premier Current and Credit Card

Qualifying clients get access to SLOW Domestic Lounges (located in the domestic terminals of Lanseria, OR Tambo, King Shaka and Cape Town International Airports) as well as SLOW International (located in the international terminal of OR Tambo International Airport). To gain access to the lounges, you will need to present either your FNB Business Platinum Credit or Cheque card at the lounge reception.

Qualifying Business Platinum Cards Qualifying criteria for complementary entries Complementary entries per Calendar Year Fee per additional visits over and above complementary entries
Business Platinum Cheque Card Active FNB Business Platinum Cheque account in good standing* with total deposits of at least R16 500 in the preceding calendar month 24 R250 per person
Business Platinum Credit Card Active FNB Business Platinum Credit Card in good standing* 24 R250 per person

*Good standing: This means that none of your FNB or FirstRand Bank accounts and credit agreements should be overdrawn, or be in arrears, or be in default, nor should the account holder be undergoing sequestration, or be subject to any legal process with FNB or FirstRand Bank as defined in our terms and conditions.

  • Guest visits are considered as part of card holder complimentary visits per calendar year (guest visits will be deducted from the available complimentary visits). No guests will be allowed during peak times and only your first guest is complimentary during off-peak times. Complimentary visits are shared between SLOW Domestic Lounges and SLOW International
  • complimentary visits are based on the previous month's Reward Level
  • All complimentary entries will be allocated at account level for the Cheque Account and for the Credit Card
  • Unused complimentary entries do not roll over to the next calendar year, except for the month of January where the allocation from the month of December will be applicable until around the 8th January
  • If you do not meet the qualifying criteria for complimentary entries or you have used all your available complimentary entries, you will be charged for entering the lounge
  • Children younger than 2 years enter the SLOW Domestic Lounges and SLOW International complimentary, this means their entry does not count towards your complimentary entries. Children over the age of 2 years will be considered guests
  • Should the lounge capacity be reached, FNB Business Black, FNB Private Wealth and RMB Private Bank card holders will be granted preferential access

SLOW Domestic Lounge:

  • Access to all SLOW Domestic Lounges is limited to 90 minutes before boarding time
  • Children older than 2 years may access as per card holder access criteria and fees
  • If you do not meet the qualifying criteria for complimentary entries the fee per person per entry is R250

SLOW International:

If you have utilised all your complimentary entries and meet the qualifying criteria, cardholders are charged R400 per child per entry (between the ages of 2 and 18 years).

  • If you do not meet the qualifying criteria for complimentary visits the fee per person per entry is R400

Peak times (SLOW Domestic):

Monday to Friday: 05h00-07h00 and again between 13h00-17h30
Sunday: 15h00-17h30


SLOW Lounge Access Rules

  • All qualifying credit and cheque cardholders who have access to SLOW Domestic Lounges will only be allowed to enter 90 minutes before their boarding time
  • Should the lounge capacity be reached, FNB Business Black, FNB Private Wealth and RMB Private Bank customers will be granted preferential access
  • All your entries into the SLOW Lounges are non-transferable. All unused visits will not roll over to the next year
  • If you do not meet the qualifying criteria or you have used all your available complimentary visits you will be charged for entering the SLOW Lounges
  • Your complimentary visits are determined from your Reward Level at time of entering the lounge, which is updated around the 8th of each month (FNB Premier and FNB Private Clients cardholders)
  • Access will only be permitted on presentation and swiping of applicable card by the cardholder
  • Only valid cards will be accepted. No expired cards will be accepted
  • Only one card will be permitted per cardholder per visit and must be accompanied by a boarding pass
  • Both the card and the boarding pass must be issued in the same individual's name
  • SLOW reserves the right to decline entry should any of the lounges be full. Access is subject to availability, according to SLOW Lounge capacity
  • SLOW reserves the right of admission and retains the right to deny access should they deem necessary
  • Card holders under the age of 18 years will not be permitted access unless accompanied by an adult over the age of 18 years
  • Children younger than 2 years old may access the SLOW Lounge complimentary
  • All complimentary visits will be allocated at main client level and can be used/ accessed by any card (cheque, credit, Fusion cards or additional credit cards)

Business Black Current Account & Credit Card

Qualifying clients get access to SLOW Domestic Lounges (located in the domestic terminals of Lanseria, OR Tambo, King Shaka and Cape Town International Airports) as well as SLOW International (located in the international terminal of OR Tambo International Airport). To gain access to the lounges, you will need to present either your FNB Business Black Credit or Cheque Card at the lounge reception.

Qualifying Business Platinum Cards Qualifying criteria for complimentary entries Complimentary entries per Calendar Year Fee per additional visits over and above free visits
FNB Business Enterprise Cheque Active FNB Business Enterprise Cheque Account in good standing* with total deposits of at least R33 000 in the preceding calendar month Unlimited ** R400 per person
Business Black Credit Card Active Business Black Credit Card in good standing* Unlimited R250 per person

*Good standing: This means that none of your FNB or FirstRand Bank accounts and credit agreements should be overdrawn, or be in arrears, or be in default, nor should the account holder be undergoing sequestration, or be subject to any legal process with FNB or FirstRand Bank as defined in our terms and conditions.

  • Guest visits are considered as part of card holder complimentary visits per calendar year. Only your first guest is complimentary. Access will only be granted to holders of specific FNB Business Black Cheque Cards which have the first 7 digits: 4910507 or 4910508. Complimentary entries are shared between SLOW Domestic Lounges and SLOW International
  • All complimentary entries will be allocated at account level for the Cheque Account and for the Credit Card
  • Unused complimentary entries do not roll over to the next calendar year, except for the month of January where the allocation from the month of December will be applicable until around the 8th January
  • If you do not meet the qualifying criteria for complimentary entries or you have used all your available complimentary entries, you will be charged for entering the lounge
  • Children younger than 2 years enter the SLOW Domestic Lounges and SLOW International complimentary, this means their entry does not count towards your complimentary entries. Children over the age of 2 years will be considered guests.

SLOW Domestic Lounge:

  • Access to all SLOW Domestic Lounges is limited to 90 minutes before boarding time
  • Children older than 2 years may access as per card holder access criteria and fees
  • If you do not meet the qualifying criteria for complimentary entries the fee per person per entry is R250

SLOW International:

  • Children older than 2 years may access as per card holder access criteria and fees
  • If you do not meet the qualifying criteria for complimentary entries the fee per person per entry is R400

Peak times (SLOW Domestic):

Monday to Friday: 05h00-07h00 and again between 13h00-17h30
Sunday: 15h00-17h30


SLOW Lounge Access Rules

  • All qualifying credit and cheque cardholders who have access to SLOW Domestic Lounges will only be allowed to enter 90 minutes before their boarding time
  • Should the lounge capacity be reached, FNB Business Black, FNB Private Wealth and RMB Private Bank customers will be granted preferential access
  • All your entries into the SLOW Lounges are non-transferable. All unused visits will not roll over to the next year
  • If you do not meet the qualifying criteria or you have used all your available complimentary visits you will be charged for entering the SLOW Lounges
  • Your complimentary visits are determined from your Reward Level at time of entering the lounge, which is updated around the 8th of each month (FNB Premier and FNB Private Clients cardholders)
  • Access will only be permitted on presentation and swiping of applicable card by the cardholder
  • Only valid cards will be accepted. No expired cards will be accepted
  • Only one card will be permitted per cardholder per visit and must be accompanied by a boarding pass
  • Both the card and the boarding pass must be issued in the same individual's name
  • SLOW reserves the right to decline entry should any of the lounges be full. Access is subject to availability, according to SLOW Lounge capacity
  • SLOW reserves the right of admission and retains the right to deny access should they deem necessary
  • Card holders under the age of 18 years will not be permitted access unless accompanied by an adult over the age of 18 years
  • Children younger than 2 years old may access the SLOW Lounge complimentary
  • All complimentary visits will be allocated at main client level and can be used/ accessed by any card (cheque, credit, Fusion cards or additional credit cards)

Access rules

  • All qualifying cardholders who have access to SLOW Domestic Lounges will only be allowed to enter 90 minutes before their departure time.
  • Should the lounge capacity be reached, FNB Business Black, FNB Private Wealth and RMB Private Bank customers will be granted preferential access.
  • All your entries into the SLOW Lounges are non-transferable. All unused complimentary entries do not roll over to the next calendar year, except for the month of January where the allocation from the month of December will be applicable until around the 8th January.
  • Any additional entries (in excess of your complimentary visits) will be charged for unused complimentary entries.
  • Access will only be permitted on presentation and swiping of applicable card by the cardholder.
  • Only valid cards will be accepted. No expired cards will be accepted.
  • Only one card will be permitted per card holder per visit and must be accompanied by a boarding pass.
  • Both the card and the boarding pass must be issued in the same individual's name.
  • SLOW reserves the right to decline entry should any of the lounges be full. Access is subject to availability, according to SLOW Lounge capacity and safety rules.
  • SLOW reserves the right of admission and retains the right to deny access should they deem necessary.
  • Card holders under the age of 18 years will not be permitted access unless accompanied by an adult over the age of 18 years.
  • Children younger than 2 years old may access the SLOW Lounge for free.
  • Children older than 2 years old may access SLOW Domestic Lounges as per card holder access criteria and fees.
  • All complimentary entries will be allocated at main client level and can be used/ accessed by any card (Cheque, Credit Card, FNB Fusion Card and secondary cards)
  • Your free visits are determined from your Reward Level at time of entering the lounge, which is updated around the 8th of each month
  • All qualifying FNB Private Wealth or RMB Private Bank cheque, credit or Fusion cardholders who have access to Bidvest Lounges will only be allowed to enter 120 minutes before their boarding time at Domestic Lounges and 240 minutes before their boarding time time at International Lounges
  • Make use of our FNB Banking App to view your available complimentary entries
  • Download the FNB Banking App now
  • Should you leave the Lounge for any reason after the expiry of this time limit, you will be charged at the applicable rate for re-entering the Lounge.
  • View including operating hours and directions please visit the Bidvest Premier Lounge website (www.bidvestlounge.co.za.)

Terms, Conditions and Rules apply.

SLOW International Lounge


SLOW International Lounges can be found at the International terminal of OR Tambo International Airport.

Benefits

  • Tasty snacks freshly prepared by on-site chefs
  • Freshly brewed coffees, selected wine-tasting and bar service
  • Complimentary Wi-Fi access & power throughout the lounges
  • Apple iMacs and printing facilities
  • Individual washrooms & shower facilities
  • A library filled with a wide range of books for your reading pleasure
  • An Amani Spa, offering a complimentary 15-20 minute treatment before your flight
  • A VIP private suite with an en-suite bathroom for families travelling together

Operating Hours

Monday- Friday 05h00- 21h00
Saturday and Sunday 07h00- 21h00

FNB Premier Current Account and Credit Card

As a Premier client, you get access to SLOW Domestic Lounges (located in the domestic terminals of OR Tambo, King Shaka and Cape Town International Airports) as well as SLOW International (located in the international terminal of OR Tambo International Airport). To gain access to the lounges, you will need to present your FNB Premier Credit, Cheque or FNB Fusion Premier Card at the lounge reception.


Qualifying Premier Cards Qualifying Criteria for complimentary entries* Complimentary Entries per Calendar Year Fee per additional visit over and above your complimentary entries
*Credit Card and Cheque Card OR FNB Fusion Premier Card eBucks Reward Level 1 2** R250 per person
eBucks Reward Level 2 6** R250 per person
eBucks Reward Level 3 8** R250 per person
eBucks Reward Level 4 10** R250 per person
eBucks Reward Level 5 12** R250 per person

Rules

Lounge access rules

*To qualify for complimentary entries you need to have a Premier Credit Card and a Premier Current Account OR an FNB Fusion Premier Card.

**Guest entries are considered as part of card holder's complimentary entries per calendar year (Guest visits will be deducted from the available complimentary entries). No guests will be allowed during peak times. Only your first guest or child will benefit from your complimentary entries and you will be charged for your second guest.

  • Complimentary entries are allocated to SLOW Domestic Lounges only
  • Complimentary entries are based on your Reward Level at time of entering the lounge, which is updated on or around the 8th of each month
  • All complimentary entries will be allocated at main customer level and can be used/accessed by any card (cheque, credit, FNB Fusion Premier cards and additional cards)
  • Unused complimentary entries do not roll over to the next calendar year, except for the month of January where the allocation from the month of December will be applicable until on or around the 7th of January
  • If you do not meet the qualifying criteria for complimentary entries or you have used all your available complimentary entries, you will be charged for entering the lounge
  • Children younger than 2 years enter the SLOW Domestic Lounges and SLOW International for free, this means their entry does not count towards your complimentary entries. Children over the age of 2 years will be considered guests.
  • Should the lounge capacity be reached, FNB Private Wealth and RMB Private Bank card holders will be granted preferential access
  • All entries into the SLOW Domestic Lounges will be charged for and if you meet the qualifying criteria for complimentary entries and still have complimentary entries available, the charges will be reversed.
  • Make use of our FNB Banking App to view your available complimentary entries

Download the FNB Banking App now


SLOW Domestic Lounge:

  • Access to all SLOW Domestic Lounges is limited to 90 minutes before boarding time
  • If you only hold a Premier Current Account or only a Premier Credit Card, you can access the lounge at a fee of R250 per person per entry
  • Children older than 2 years are considered guests and will be charged accordingly
  • If you do not meet the qualifying criteria for complimentary entries the fee per person per entry is R250

SLOW International:

As a Premier cardholder, you have access to the SLOW International Lounge at a fee of R400 per entry, per additional guest or child between the age of 2 and 18 years.


Peak times (SLOW Domestic):

Monday to Friday: 05h00-07h00 and again between 13h00-17h30
Sunday: 15h00-17h30

FNB Private Clients Current Account and Credit Card

As a Private Client, you get access to SLOW Domestic Lounges (located in the domestic terminals of OR Tambo, King Shaka and Cape Town International Airports) as well as SLOW International (located in the international terminal of OR Tambo International Airport). To gain access to the lounges, you will need to present your FNB Private Clients Credit, Cheque or FNB Fusion Private Clients Card at the lounge.


Qualifying Private Clients Cards Qualifying criteria for complimentary visits* Complimentary visits per Calendar Year Fee per additional visit over and above your complimentary visits or when qualifying criteria are not met (International)
Credit Card or Cheque Card eBucks Reward Level 1 6** R400 per person
eBucks Reward Level 2 6** R400 per person
eBucks Reward Level 3 6** R400 per person
FNB Fusion Private Clients Card eBucks Reward Level 1 6** R400 per person
Credit Card and Cheque Card

OR

FNB Fusion Private Clients Card
eBucks Reward Level 2 12** R400 per person
eBucks Reward Level 3 36** R400 per person
eBucks Reward Level 4 48** R400 per person
eBucks Reward Level 5 Unlimited** R400 per person

Rules

*Guest entries are considered as part of card holder's complimentary entries per calendar year (Guest visits will be deducted from the available complimentary entries). No guests will be allowed during peak times. Only your first guest or child will benefit from your complimentary entries and you will be charged for your second guest.

  • Complimentary entries are shared between SLOW Domestic Lounges and SLOW International
  • Complimentary entries are based on your reward level at time of entering the lounge, which is updated on or around the 8th of each month
  • All complimentary entries will be allocated at main customer level and can be used/ accessed by any card (cheque, credit, FNB Fusion Private Clients cards and additional cards)
  • Unused complimentary entries do not roll over to the next calendar year, except for the month of January where the allocation from the month of December will be applicable until on or around the 7th of January
  • If you do not meet the qualifying criteria for complimentary entries or you have used all your available complimentary entries, you will be charged for entering the lounge
  • Children younger than 2 years enter the SLOW Domestic Lounges and SLOW International for free, this means their entry does not count towards your complimentary entries. Children over the age of 2 years will be considered as guests.
  • Should the lounge capacity be reached, FNB Private Wealth and RMB Private Bank card holders will be granted preferential access
  • All entries into the SLOW Domestic and SLOW International Lounges will be charged for and if you meet the qualifying criteria for complimentary entries and still have complimentary entries available, the charges will be reversed.
  • Make use of our FNB Banking App to view your available complimentary entries

Download the FNB Banking App now


SLOW Domestic Lounge:

  • Access to all SLOW Domestic Lounges is limited to 90 minutes before boarding time
  • Children older than 2 years are considered guests and will be charged accordingly
  • If you do not meet the qualifying criteria for complimentary entries the fee per person per entry is R250

SLOW International:

As a Private Clients cardholder, you have access to the SLOW International Lounge at a fee of R400 per entry, per additional guest or child between the age of 2 and 18 years.


Peak times (SLOW Domestic):

Monday to Friday: 05h00-07h00 and again between 13h00-17h30
Sunday: 15h00-17h30


SLOW Lounge Access Rules

  • All qualifying credit and cheque cardholders who have access to SLOW Domestic Lounges will only be allowed to enter 90 minutes before their boarding time
  • Should the lounge capacity be reached, FNB Business Black, FNB Private Wealth and RMB Private Bank customers will be granted preferential access
  • All your entries into the SLOW Lounges are non-transferable. All unused visits will not roll over to the next year
  • If you do not meet the qualifying criteria or you have used all your available free visits you will be charged for entering the SLOW Lounges
  • Your free visits are determined from your Reward Level at time of entering the lounge, which is updated around the 8th of each month (FNB Premier and FNB Private Clients cardholders)
  • Access will only be permitted on presentation and swiping of applicable card by the cardholder
  • Only valid cards will be accepted. No expired cards will be accepted
  • Only one card will be permitted per cardholder per visit and must be accompanied by a boarding pass
  • Both the card and the boarding pass must be issued in the same individual's name
  • SLOW reserves the right to decline entry should any of the lounges be full. Access is subject to availability, according to SLOW Lounge capacity
  • SLOW reserves the right of admission and retains the right to deny access should they deem necessary
  • Card holders under the age of 18 years will not be permitted access unless accompanied by an adult over the age of 18 years
  • Children younger than 2 years old may access the SLOW Lounge for free
  • All FREE visits will be allocated at main client level and can be used/ accessed by any card (cheque, credit, Fusion cards or additional credit cards)

FNB Private Wealth Current Account and Credit Card

As a qualifying Private Wealth client, you get access to SLOW Domestic Lounges (located in the domestic terminals of OR Tambo, King Shaka and Cape Town International Airports), SLOW International (located in the international terminal of OR Tambo International Airport) as well as Bidvest Premier Lounges (located in OR Tambo, Lanseria, King Shaka, Cape Town, East London, Port Elizabeth, George and Bloemfontein Airports). To gain access to the lounges, you will need to present your FNB Private Wealth Current, FNB Fusion or Credit Card at the lounge.


Qualifying Private Wealth Cards Qualifying Criteria for complimentary entries Complimentary entries per Calendar Year Fee per additional visit over and above your complimentary entries
Domestic International
Credit Card OR Current Card OR FNB Fusion Private Weatlh Card eBucks Reward Level 1 12* R250 per person R400 per person
Credit Card and Current Card OR FNB Fusion Private Wealth Card eBucks Reward Level 2 24* R250 per person R400 per person
eBucks Reward Level 3 48* R250 per person R400 per person
eBucks Reward Level 4 Unlimited* R250 per person R400 per person
eBucks Reward Level 5 Unlimited* R250 per person R400 per person

Rules

*Guest entries are considered as part of the card holder's complimentary entries per calendar year (Guest visits will be deducted from the available complimentary entries). Only your first guest and first child will benefit from your complimentary entries.

  • Complimentary entries are shared between SLOW Domestic Lounges, SLOW International and Bidvest Premier Lounges.
  • Complimentary entries are based on your reward level at time of entering the lounge, which is updated on or around the 8th of each month
  • All complimentary entries will be allocated at main customer level and can be used/ accessed by any card (current, credit, FNB Fusion Private Wealth card or additional cards)
  • Unused complimentary visits do not roll over to the next calendar year, except for the month of January where the allocation from the month of December will be applicable until on or around the 8th of January
  • If you do not meet the qualifying criteria for complimentary entries or you have used all your available complimentary entries, you will be charged for entering the lounge
  • Children younger than 2 years enter the SLOW Domestic Lounges, SLOW International and Bidvest Premier Lounges for free, this means their entry does not count towards your complimentary entries. Children over the age of 2 years will be considered as guests.
  • All entries into the SLOW Domestic, SLOW International Lounges and Bidvest Premier Lounges will be charged for and if you meet the qualifying criteria for complimentary entries and still have complimentary entries available, the charges will be reversed.
  • Make use of our FNB Banking App/RMB Private Bank App to view your available complimentary entries

Download the FNB Banking App now


SLOW Domestic Lounge:

  • Access to all SLOW Domestic Lounges is limited to 90 minutes before boarding time
  • Children over the age of 2 years and under the age of 18 years will be considered guests if you are on level 1, 2 or 3 and their entry will be charged for; considering you already have a first guest
  • If you are on Reward Level 4 or 5, children under the age of 18 years will have unlimited entries
  • If you do not meet the qualifying criteria for complimentary entries the fee per person per entry is R250

SLOW International:

  • If you have utilised all your complimentary entries and meet the qualifying criteria, card holders are charged R400 per adult guest or child between the age of 2 and 18 years
  • If you are on Reward Level 4 or 5, children under the age of 18 years will have unlimited entries
  • If you do not meet the qualifying criteria for complimentary entries the fee per person per entry is R400

Peak times (SLOW Domestic):

Monday to Friday: 05h00-07h00 and again between 13h00-17h30
Sunday: 15h00-17h30


Bidvest Premier Lounges:

  • Access to Bidvest Premier Lounge is limited to 120 minutes for Domestic Lounges and 240 minutes for International Lounges before the scheduled flight departure time printed on the boarding pass.
  • The main account holder is permitted to take a maximum of 2 (two) children into a Bidvest Premier Lounge per visit.

FNB Business Premier Current Account and Credit Card

Qualifying clients get access to SLOW Domestic Lounges (located in the domestic terminals of OR Tambo, King Shaka and Cape Town International Airports) as well as SLOW International (located in the international terminal of OR Tambo International Airport). To gain access to the lounges, you will need to present either your FNB Business Platinum Credit or Cheque card at the lounge reception.

Qualifying Business Platinum Cards Qualifying criteria for complementary entries Complementary entries per Calendar Year Fee per additional visits over and above complementary entries
Business Platinum Cheque Card Active FNB Business Platinum Cheque account in good standing* with total deposits of at least R16 500 in the preceding calendar month 24 R400 per person
Business Platinum Credit Card Active FNB Business Platinum Credit Card in good standing* 24 R400 per person

Rules

*Good standing: This means that none of your FNB or FirstRand Bank accounts and credit agreements should be overdrawn, or be in arrears, or be in default, nor should the account holder be undergoing sequestration, or be subject to any legal process with FNB or FirstRand Bank as defined in our terms and conditions.

**Guest visits are considered as part of card holder free visits per calendar year (guest visits will be deducted from the available free visits). No guests will be allowed during peak times and only your first guest is free during off-peak times.

  • Free visits are shared between SLOW Domestic Lounges and SLOW International
  • Free visits are based on the previous month's Reward Level
  • All complimentary entries will be allocated at main customer level and can be used/ accessed by any card (cheque, credit or additional credit)
  • All complimentary entries will be allocated at main customer/ account level for the Cheque Account
  • All complimentary entries will be allocated per card for the Credit Card
  • Unused complimentary entries do not roll over to the next calendar year, except for the month of January where the allocation from the month of December will be applicable until around the 8th January
  • If you do not meet the qualifying criteria for complimentary entries or you have used all your available complimentary entries, you will be charged for entering the lounge
  • Children younger than 2 years enter the SLOW Domestic Lounges and SLOW International for free, this means their entry does not count towards your complimentary entries. Children over the age of 2 years will be considered guests
  • Should the lounge capacity be reached, FNB Business Black, FNB Private Wealth and RMB Private Bank card holders will be granted preferential access

SLOW Domestic Lounge:

  • Access to all SLOW Domestic Lounges is limited to 90 minutes before boarding time
  • Children older than 2 years may access as per card holder access criteria and fees
  • If you do not meet the qualifying criteria for complimentary entries the fee per person per entry is R250

SLOW International:

If you have utilised all your complimentary entries and meet the qualifying criteria, card holders are charged at R400 per adult guest or child between the age of 2 and 18 years.

  • If you do not meet the qualifying criteria for free visits the fee per person per entry is R400

Peak times (SLOW Domestic):

Monday to Friday: 05h00-07h00 and again between 13h00-17h30
Sunday: 15h00-17h30


SLOW Lounge Access Rules

  • All qualifying credit and cheque cardholders who have access to SLOW Domestic Lounges will only be allowed to enter 90 minutes before their boarding time
  • Should the lounge capacity be reached, FNB Business Black, FNB Private Wealth and RMB Private Bank customers will be granted preferential access
  • All your entries into the SLOW Lounges are non-transferable. All unused visits will not roll over to the next year
  • If you do not meet the qualifying criteria or you have used all your available free visits you will be charged for entering the SLOW Lounges
  • Your free visits are determined from your Reward Level at time of entering the lounge, which is updated around the 8th of each month (FNB Premier and FNB Private Clients cardholders)
  • Access will only be permitted on presentation and swiping of applicable card by the cardholder
  • Only valid cards will be accepted. No expired cards will be accepted
  • Only one card will be permitted per cardholder per visit and must be accompanied by a boarding pass
  • Both the card and the boarding pass must be issued in the same individual's name
  • SLOW reserves the right to decline entry should any of the lounges be full. Access is subject to availability, according to SLOW Lounge capacity
  • SLOW reserves the right of admission and retains the right to deny access should they deem necessary
  • Card holders under the age of 18 years will not be permitted access unless accompanied by an adult over the age of 18 years
  • Children younger than 2 years old may access the SLOW Lounge for free
  • All FREE visits will be allocated at main client level and can be used/ accessed by any card (cheque, credit, Fusion cards or additional credit cards)

FNB Business Enterprise Current Account and Business Black Credit Card

Qualifying clients get access to SLOW Domestic Lounges (located in the domestic terminals of OR Tambo, King Shaka and Cape Town International Airports) as well as SLOW International (located in the international terminal of OR Tambo International Airport). To gain access to the lounges, you will need to present either your FNB Business Black Credit or Cheque Card at the lounge reception.

Qualifying Business Platinum Cards Qualifying criteria for complimentary entries Complimentary entries per Calendar Year Fee per additional visits over and above free visits
Business Black Cheque Card Active FNB Business Enterprise Cheque Account in good standing* with total deposits of at least R33 000 in the preceding calendar month Unlimited R400 per person
Business Black Credit Card Active Business Black Credit Card in good standing* Unlimited R400 per person

Rules

*Good standing: This means that none of your FNB or FirstRand Bank accounts and credit agreements should be overdrawn, or be in arrears, or be in default, nor should the account holder be undergoing sequestration, or be subject to any legal process with FNB or FirstRand Bank as defined in our terms and conditions.

**Guest visits are considered as part of card holder free visits per calendar year. Only your first guest is free.

*** Access will only be granted to holders of specific FNB Business Black Cheque Cards which have the first 7 digits: 4910507 or 4910508

  • Complimentary entries are shared between SLOW Domestic Lounges and SLOW International
  • All complimentary entries will be allocated at main customer level and can be used/ accessed by any card (cheque, credit or additional credit)
  • All complimentary entries will be allocated at main customer/ account level for the Cheque Account
  • All complimentary entries will be allocated per card for the Credit Card
  • Unused complimentary entries do not roll over to the next calendar year, except for the month of January where the allocation from the month of December will be applicable until around the 8th January
  • If you do not meet the qualifying criteria for complimentary entries or you have used all your available complimentary entries, you will be charged for entering the lounge
  • Children younger than 2 years enter the SLOW Domestic Lounges and SLOW International for free, this means their entry does not count towards your complimentary entries. Children over the age of 2 years will be considered guests.

SLOW Domestic Lounge:

  • Access to all SLOW Domestic Lounges is limited to 90 minutes before boarding time
  • Children older than 2 years may access as per card holder access criteria and fees
  • If you do not meet the qualifying criteria for complimentary entries the fee per person per entry is R250

SLOW International:

  • If you have utilised all your complimentary entries and meet the qualifying criteria, cardholders are charged R400 per adult guest or child between the ages of 2 and 18 years.
  • If you do not meet the qualifying criteria for free visits the fee per person per entry is R400

Peak times (SLOW Domestic):

Monday to Friday: 05h00-07h00 and again between 13h00-17h30
Sunday: 15h00-17h30


SLOW Lounge Access Rules

  • All qualifying credit and cheque cardholders who have access to SLOW Domestic Lounges will only be allowed to enter 90 minutes before their boarding time
  • Should the lounge capacity be reached, FNB Business Black, FNB Private Wealth and RMB Private Bank customers will be granted preferential access
  • All your entries into the SLOW Lounges are non-transferable. All unused visits will not roll over to the next year
  • If you do not meet the qualifying criteria or you have used all your available free visits you will be charged for entering the SLOW Lounges
  • Your free visits are determined from your Reward Level at time of entering the lounge, which is updated around the 8th of each month (FNB Premier and FNB Private Clients cardholders)
  • Access will only be permitted on presentation and swiping of applicable card by the cardholder
  • Only valid cards will be accepted. No expired cards will be accepted
  • Only one card will be permitted per cardholder per visit and must be accompanied by a boarding pass
  • Both the card and the boarding pass must be issued in the same individual's name
  • SLOW reserves the right to decline entry should any of the lounges be full. Access is subject to availability, according to SLOW Lounge capacity
  • SLOW reserves the right of admission and retains the right to deny access should they deem necessary
  • Card holders under the age of 18 years will not be permitted access unless accompanied by an adult over the age of 18 years
  • Children younger than 2 years old may access the SLOW Lounge for free
  • All FREE visits will be allocated at main client level and can be used/ accessed by any card (cheque, credit, Fusion cards or additional credit cards)

  • All qualifying cardholders who have access to SLOW Domestic Lounges will only be allowed to enter 90 minutes before their boarding time.
  • Should the SLOW lounge capacity be reached, FNB Business Black, FNB Private Wealth and RMB Private Bank customers will be granted preferential access.
  • All your entries into the SLOW Bidvest Premier Lounges are non-transferable. All unused visits will not roll over to the next calendar year except for the month of January where the allocation from the month of December will be applicable until on or around the 8th of January.
  • Any additional visits (in excess of your complimentary visits) will be charged for Access will only be permitted on presentation and swiping of applicable card by the cardholder.
  • Only valid cards will be accepted. No expired cards will be accepted.
  • Only one card will be permitted per card holder per visit and must be accompanied by a boarding pass.
  • Both the card and the boarding pass must be issued in the same individual's name.
  • SLOW reserves the right to decline entry should any of the lounges be full. Access is subject to availability, according to SLOW Lounge capacity and safety rules.
  • SLOW and Bidvest reserves the right of admission and retains the right to deny access should they deem necessary.
  • Card holders under the age of 18 years will not be permitted access unless accompanied by an adult over the age of 18 years.
  • Children younger than 2 years old may access the SLOW Lounge for free.
  • Children older than 2 years old may access SLOW Lounges and Bidvest Premier Lounges as per card holder access criteria and fees.
  • All complimentary entries will be allocated at main client level and can be used/ accessed by any card (Cheque, Credit Card, FNB Fusion Card and secondary cards)
  • Your free visits are determined from your Reward Level at time of entering the lounge, which is updated around the 8th of each month
  • All qualifying FNB Private Wealth or RMB Private Bank cheque, credit or Fusion cardholders who have access to Bidvest Lounges will only be allowed to enter 120 minutes before their boarding time at Domestic Lounges and 240 minutes before their boarding time at International Lounges. You may be charged for stays beyond this time limit at the applicable rate for the Lounge.
  • Should you leave the Lounge for any reason after the expiry of this time limit, you will be charged at the applicable rate for re-entering the Bidvest Lounge.
  • View including operating hours and directions please visit the Bidvest Premier Lounge website (www.bidvestlounge.co.za.)
  • The main account holder is permitted to take a maximum of 2 (two) children into a Bidvest Premier Lounge per visit
  • Make use of our FNB Banking App to view your available complimentary entries
  • Download the FNB Banking App now

Terms, Conditions and Rules apply.

SLOW In The City Lounge


Get the best of your home and office in a space to connect and create.

SLOW in the City can be found directly opposite the Sandton Gautrain Station, corner of Rivonia and West roads.

Benefits

  • A range of meeting rooms and workspaces including private lounges, boardrooms, function rooms, signature meeting spaces, cocoons, library desks and private studios
  • Super fast Wi-Fi and 3G
  • Newspapers, magazines and business journals
  • PC workstations and printing facilities
  • A video conferencing suite
  • Power sockets throughout the facility
  • Private washrooms with full shower facilities
  • A cloakroom for luggage and coats, and personal lockers
  • A bar offering specialty teas and coffees, wine and cocktails
  • A bistro serving breakfast, lunch and afternoon teas
  • Self Service Flight Check-in
  • A library with the latest books from Exclus1ves.co.za

Operating Hours

Monday - Friday: 07h00 - 19h00

FNB Premier Current Account and Credit Card

FNB Private Wealth Current Account and Credit Card

FNB Business Premier Current and Credit Card

FNB Business Premier Current Account and Credit Card

FNB Business Black Current Account and Credit Card

SLOW in the City Membership

For a monthly fee of R720, qualifying FNB Card holders can apply for SLOW in the City membership.

Membership package also includes:

  • 25% Discount on breakfast and lunch buffet
  • 10% Discount to exclusive SLOW Agenda events
  • Lounge facilities
  • Free meeting room reservations for up to 4 hours per day
  • Unreserved meeting rooms, library desks and private study quarters
  • Use of the Light Room and Dark Room facilities
  • Wi-Fi, Internet stations
  • Shower and cloakroom facilities
  • Reciprocal access to the Hospital Club in SOHO, London
  • Beneficial rates with Europcar and the Radisson Hotel

SLOW in the City is a cash-less facility

Meeting and conference rooms are charged for and must be booked unless otherwise stated.

View virtual tour on SLOW in the City

Contact us
Phone us on 084 777 7569 or send an email to sandton@slowinthecity.co.za

Terms, Conditions and Rules apply.

eBucks Lifestyle


FNB Private Clients and Private Wealth Cardholders will enjoy the exclusive service of eBucks Lifestyle where a Lifestyle Assistant will assist you with:

  • All your travel arrangements including flights, car rental and accommodation
  • Gifting services like ordering flowers, wine, gift vouchers and hampers
  • Lifestyle experiences such as spa days, hot air balloon rides and luxury picnicking
  • Dining reservations
  • Sourcing sport and event tickets

In addition, FNB Private Wealth and FNB Private Clients will have access to the following complimentary and discount services:

  • AVIS Point2Point - your personal transfer service ensuring you will always get to where you are going in style. Depending on your reward level you qualify for 5 free local transfers per annum in an economy vehicle on your Private Clients account and for up to 8 free local transfers per annum on your Private Wealth account when booked via the eBucks website.
  • Speed Pass - a VIP meet and assist airport service. As an FNB Private Wealth client you qualify for a 15% discount at over 285 international airports worldwide which means a friendly face greets you at the airport, removing language barriers and lengthy queues through customs and immigration.
eBucks Lifestyle - Private Clients
Your Reward level 1 2 3 4 5
Avis Point 2 Point local trips per annum 0 1 2 4 5
Speed Pass service discount

15%



eBucks Lifestyle - Private Wealth
Your Reward level 1 2 3 4 5
Avis Point 2 Point local trips per annum 0 1 2 4 8
Speed Pass service discount

15%

Things to remember:

  • Complimentary Avis Point 2 Point transfers must be booked online using the Avis Point 2 Point self-service booking system

These services can be booked through eBucks Lifestyle. For more information or to make a booking simply contact one of the Lifestyle Assistants on 087 575 0050 or send an email to ebuckslifestyle@ebucks.com

Free visits and trips are based on a calendar year, and are dependant on your current reward level.

eBucks Lifestyle operating hours:
Monday to Friday from 08:00 to 17:00
Saturdays from 09:00 to 12:00
Closed on Sundays and Public Holidays

Terms, Conditions and Rules apply

FNB Connect


Earn up to 15% back in eBucks on your qualifying FNB Connect contract or when loading FNB Connect prepaid airtime (including Fixed LTE).

Visit www.fnbconnect.co.za or login to FNB Online Banking and select the FNB Connect tab.

Terms and conditions apply.

Comprehensive Global Travel Insurance


Global Travel Insurance, at no charge, will keep you covered no matter where you go in the world, when you purchase your return ticket(s) using your FNB Debit, FNB Fusion, Credit Card or eBucks. You will get up to R 5 million cover for the first 90 days of your trip. What's more is we will cover up to 8 travel tickets for your travel companions too.


Why do I need this?

Save on your insurance and be conveniently covered for the first 90 days of your journey.

How do I get Global Travel Insurance at no charge?

To qualify for Global Travel Insurance at no charge, you require a qualifying FNB Debit, FNB Fusion or Credit Card with which to pay for your travel ticket.

Process

  • Purchase your return travel ticket(s) using your qualifying FNB card
  • Obtain your policy by:
    • Contacting the Global Travel Insurance Help Desk on: 0861 490 100
    • For emergency assistance while on travel contact Medical Services Organisation (MSO) on: +27 11 521 4575 ('Reverse-charge' your call using this number from anywhere in the world)

This offer is available to FNB Debit, FNB Fusion or Credit Card holders, below the age of 70* and credit card holders, who have not yet turned 71* who are residents of any of the below countries: South Africa, Lesotho, Namibia, and Swaziland.

With Global Travel Insurance you get:

  • Up to R5 million cover for medical expenses
  • Personal liability cover of up to R2.5 million
  • Cover in the event of accidental death, pre-existing medical conditions, total permanent disablement, cancellations, travel delays and lost or stolen baggage

For more information view the Global Travel Insurance Policy together with the Schedule of Benefits

For assistance contact:
Global Travel Insurance Help Desk: 0861 490 100
Medical Services Organisation (MSO): +27 11 521 4575 ('Reverse-charge' your call using this number when from anywhere in the world)

If you are over 70, FNB provides a special type of insurance to suit your needs. For more information view the Global Travel Insurance Policy . These documents are also available from the Global Travel Helpdesk

Please ensure you have a copy of this Travel Policy prior to travelling and ensure you fully understand it.

SLOW Lounge


The Lounge for extremely busy people.

As a qualifying FNB Premier, Private Clients and Private Wealth Current or Credit Card client, you get access to SLOW Domestic Lounges (located in the domestic terminals of OR Tambo, King Shaka and Cape Town International Airports), SLOW International (located in the International terminal of OR Tambo International Airport) and SLOW in the City (located in Sandton).

For more information on each, select the relevant block below:

View the FAQs on SLOW Lounge access to find out how you qualify.

Terms, Conditions and Rules apply.

SLOW Lounge


The Lounge for extremely busy people.

As a qualifying FNB Premier, Private Clients and Private Wealth Current or Credit Card client, you get access to SLOW Domestic Lounges (located in the domestic terminals of OR Tambo, King Shaka and Cape Town International Airports), SLOW International (located in the International terminal of OR Tambo International Airport) and SLOW in the City (located in Sandton).

For more information on each, select the relevant block below:

View the FAQs on SLOW Lounge access to find out how you qualify.

Terms, Conditions and Rules apply.

Courier card delivery


Replacing your card has become convenient with our Card Delivery service. You will no longer need to go to your nearest branch to collect a replacement card for the one that was lost, stolen or damaged.

Call 087 575 1111 for information on having your card delivered to where you are.

Delivery may take 3 to 5 working days. *Delivery fees apply for Classic, Gold as well as Petro Cardholders.

Online Banking


Bank safely and securely 24/7 with Online Banking.

Online Banking is the convenient, real-time way to access your accounts. Pay, transfer, trade and invest using easy online navigation - all from the comfort of your couch.

Banking Online is:

  • Convenient. You can do most things via Online Banking that you can do in a branch.
  • Secure. Keep track of your transactions with free inContact, OTP notifications and online protection software.
  • Simple. All you need is an FNB bank account and access to the internet.

When using your Online Banking, you pay no data fees.


With Online Banking you can do your day-to-day banking:

  • View detail balances and transactions
  • Transfer funds between accounts
  • Stop/reverse debit orders on Mobile and eChannels
  • Make payments
  • Manage recipients
  • Send Money
  • Download account statements

You can also buy:

  • Prepaid Airtime
  • Data Bundles
  • SMS Bundles
  • Prepaid electricity

You can use Connect to:

  • Link your FNB Banking App to your Online Banking profile

You can take control and protect your account by:

  • Managing your FNB cards
  • Viewing/updating your PINs
  • Activating/Updating Online Secure

You also get additional features that include:

  • Managing your eBucks account and finding partners
  • Getting personalised offers for upgrades and limit increases
  • Ordering new smartphones and tablets
  • Opening new accounts in under ten minutes
  • Buying and selling Krugerrands

View our How to register for Online Banking demo


Terms, conditions + rules apply.

Cellphone Banking


Bank safely and securely anywhere, any time with Cellphone Banking.

Access your money by banking in the palm of your hands using your cellphone. Even without your bank card, you can now do your banking via Cellphone Banking.

Using Cellphone Banking, you pay no data fees.


With Cellphone Banking you can do your day-to-day banking:

  • View balances and transactions
  • Stop/reverse debit orders on mobile and e-channels
  • Send money
  • Make payments
  • Transfer funds between accounts
  • Make cardless cash withdrawals
  • Pay traffic fines

You can also Buy:

  • Prepaid airtime
  • Data bundles
  • SMS bundles
  • Prepaid electricity
  • Lotto

Dial *130*321# to register and start banking on your phone today!

For assistance, call 087 575 9405 .

Terms, conditions + rules apply.

FNB App


Discover Fast, reliable and secure banking, whenever, wherever on the FNB App. Enjoy full control of your banking,24/7,without the need to go to a branch Plus,the FNB App is free to use on all major networks. No data costs are charged no matter how many transactions or how long you use the app.


Do your day-to-day banking:

  • Manage your credit limit with the option to increase or decrease it
  • View and change your PIN
  • Temporarily block and unblock your card
  • View and download statements
  • Cancel and order a new card
  • View balance and transaction history
  • Manage daily transactions limits
  • Report fraud immediately
  • Get access to your team of bankers with Secure chat
  • Track your eBucks rewards


You can also buy:

  • Prepaid Airtime
  • Data Bundles
  • SMS Bundles
  • Prepaid electricity
  • iTunes

You also get additional features that include:

  • Managing your eBucks account and finding partners
  • Buying vouchers
  • Redeeming coupons
  • Locate FNB branches
  • Locating ATMs


Visit your App Store to download the FNB Banking App today. Just register and you're on your way. Downloading the FNB Banking App is compatible with Android™, Apple™, BlackBerry™ and Nokia™ Symbian devices*. For queries, email: fnbappsupport@fnb.co.za To find out how to link your device, call: 087 575 0362 View the software license agreement and remote banking agreement

*Android devices include HTC, Samsung, LG, Motorola, Sony Ericsson and Huawei. BlackBerry devices include the Torch, Storm, Bold and Curve that are OS5 or higher

Terms, conditions, rules+ standard network rates apply.

inContact


A free electronic messaging system sending transaction notifications to your smartphone.

inContact offers you the ability to:

  1. Identify any unauthorised transactions on your accounts and report fraud immediately.
  2. Receive messages for transactions on accounts that belong to you only.
  3. Set your desired amount from as little as 1 cent and get notifications on the FNB App of money going in and out of your account.
  4. Manage the funds in your accounts.
  5. Receive messages with details of your multiple debits that are processed overnight, e.g. debit orders, stop orders and scheduled payments.
  6. Customise the notifications received. You can:
    • Choose when you want to receive your messages - during the day (7am - 8pm) or 24 hours a day
    • Choose to be notified of any transactions that exceed an amount specified by you
    • Choose how to receive notifications - via SMS, email or both
    • Choose which accounts you want to link to inContact

inContact will not send messages for transactions on accounts you access via a link or mandate. You can register for this service at any FNB branch.


Decline inContact messages are an innovative and convenient method of advising customers of why their transactions have been declined. These messages are identical to normal inContact notifications and this service is also free.


Terms , conditions and rules apply.

Decline inContact


Helping you understand your declined transactions

Decline inContact is an innovative, free service that lets you know the reason why a card transaction had been declined.

Decline inContact suggests a remedy for each decline, putting the power back in your hands.

This service is absolutely free and no registration is necessary.

Should you ever require additional information on a declined transaction, please call the number on the back of your credit card.

Terms, conditions and rules apply.

Lost card protection


Protection in the event of a lost or stolen card.

Report a lost or stolen card within 24 hours of the incident to a dedicated, toll free, 24 hour hotline and FNB will assist in the event of a non-PIN related fraud incident on your account before the card is cancelled.

Lost Card Protection may not apply if it is determined that you were careless in protecting your card or PIN.

Should your card get lost or stolen, call the Lost Card hotline immediately on 087 575 9406

Terms, conditions and rules apply.

Online Secure


Protect your card against fraudulent use online. Online Secure uses a One Time PIN (OTP) that is sent to you and comes at no extra cost. To activate Online Secure on your card, you must be an Online Banking user.


Activate your card by logging on to your Online Banking profile and following these prompts:

  1. Log in to FNB Online Banking
  2. Select the My Bank Accounts sub tab
  3. Select the card you would like to activate
  4. Select Activate Now under the Online Secure column
  5. Click I accept and agree to the Disclaimer above
  6. Select Finish on the Activation Results screen

How to use Online Secure when shopping online:

  • Once activated, proceed to the checkout
  • Type in your 16-digit card number when prompted
  • You will then be prompted for a One Time PIN (OTP), which you will receive via SMS
  • Finalise your purchase

Online Secure FAQs

Consumer Disclaimer

Find a branch


Use at ATMs


Get access to cash whenever you need it*.

All FNB debit and credit cards can be used at FNB ATMs*.

ATMs are available countrywide, all you need is an FNB CARD and a PIN NUMBER*.

FNB ATMs enable you to

  • Access your account 24/7*
  • Withdraw cash*
  • View or print your current balance*
  • Obtain a mini statement*
  • Buy Prepaid airtime*

Different types of FNB ATMs
These are ATMs that allow for automated deposits. Save time and money with cheaper cash deposits.

  • Funds from cash deposits are available immediately

Find the nearest ATM here*

Find all the branches with ATM Advance with automated deposits.

Mini ATM*
These do not dispense cash; cash redeemable vouchers are issued*.

These are situated at areas without ATM infrastructure.*

Call 087 575 9406 (24 hrs) to cancel lost or stolen cards. Lost/stolen cards can be replaced at any FNB branch*.

Terms, conditions and rules apply.

*Not applicable to Stokvel and Smart Save accounts.

eBucks Lifestyle


FNB Private Clients and Private Wealth Cardholders will enjoy the exclusive service of eBucks Lifestyle where a Lifestyle Assistant will assist you with:

  • All your travel arrangements including flights, car rental and accommodation
  • Gifting services like ordering flowers, wine, gift vouchers and hampers
  • Lifestyle experiences such as spa days, hot air balloon rides and luxury picnicking
  • Dining reservations
  • Sourcing sport and event tickets

In addition, FNB Private Wealth and FNB Private Clients will have access to the following complimentary and discount services:

  • AVIS Point2Point - your personal transfer service ensuring you will always get to where you are going in style. Depending on your reward level you qualify for 5 free local transfers per annum in an economy vehicle on your Private Clients account and for up to 8 free local transfers per annum on your Private Wealth account when booked via the eBucks website.
  • Speed Pass - a VIP meet and assist airport service. As an FNB Private Wealth client you qualify for a 15% discount at over 285 international airports worldwide which means a friendly face greets you at the airport, removing language barriers and lengthy queues through customs and immigration.
eBucks Lifestyle - Private Clients
Your Reward level 1 2 3 4 5
Avis Point 2 Point local trips per annum 0 1 2 4 5
Speed Pass service discount

15%



eBucks Lifestyle - Private Wealth
Your Reward level 1 2 3 4 5
Avis Point 2 Point local trips per annum 0 1 2 4 8
Speed Pass service discount

15%

Things to remember:

  • Complimentary Avis Point 2 Point transfers must be booked online using the Avis Point 2 Point self-service booking system

These services can be booked through eBucks Lifestyle. For more information or to make a booking simply contact one of the Lifestyle Assistants on 087 575 0050 or send an email to ebuckslifestyle@ebucks.com

Free visits and trips are based on a calendar year, and are dependant on your current reward level.

eBucks Lifestyle operating hours:
Monday to Friday from 08:00 to 17:00
Saturdays from 09:00 to 12:00
Closed on Sundays and Public Holidays

Terms, Conditions and Rules apply

SLOW Lounge


Even more family benefits
Earn up to 12 additional SLOW Lounge visits - Domestic or International - for you and your family when you book flights through eBucks Travel

SLOW Lounge boasts many features and services, such as freshly brewed coffee, tasty snacks and an abundance of power sockets, high speed WiFi, private studies, spa treatments, and a selection of books and newspapers to enjoy while you wait for your flight.

SLOW Lounges are located at the domestic terminals of the O.R. Tambo, Cape Town and King Shaka International Airports as well as at the international terminal of the O.R. Tambo International Airport.

Terms, conditions & rules apply



Even more rewards


When you spend at our partners

  • Up to 15% back in eBucks at Checkers & Shoprite
  • Up to 15% back in eBucks at Clicks
  • Up to 15% back in eBucks on the latest Apple products at iStore
  • Up to R8/l back in eBucks every quarter with Engen & WesBank

When you learn from home

  • Save up to R399 when you buy eTextbook vouchers with eBucks & Snapplify

When you stay connected

  • Up to 2GB data, 30 voice minutes & 30 SMSs every month on your FNB Connect SIM

When you travel

  • Get up to 40%* off selected flights for you and your family with eBucks Travel
  • Unlock an Avis Car Hire discount of up to 40% off when you book flights on the FNB App
  • Get up to 20 complimentary SLOW Lounge visits per year
  • Unlock up to 18 bonus SLOW Lounge visits when you book flights with eBucks Travel
  • Get a free Wimpy breakfast or burger at participating Engen 1Stops every quarter

When you spend time with the family

  • Up to 40% back in eBucks on your Video Streaming (Netflix) and Music Streaming (Spotify®) subscriptions when your family banks with FNB
  • Enjoy a fresh smoothie, coffee or up to R100 to spend in-store at KAUAI every month
  • Get more 2-for-1 deals with The Entertainer & let FNB cover the cost until the end of 2021

For more information on eBucks Rewards download the FNB App or visit www.ebucks.com
Terms, conditions and rules apply.
*Discount excludes taxes. Terms, conditions and rules apply.

Transactional banking

Islamic Private Clients Current Account

Your income must be between R750 000 and R1 799 999 per year.


More than just a bank account - it offers you functionality and flexibility, allowing you to
manage your money in the best way possible

  • Free inContact
  • Free subscription to Online and Cellphone Banking
  • Free access to the FNB App
 

More value with


data rewards on your FNB Connect SIM

Get up to 1GB data, 30 voice minutes and 30 SMSs on your FNB Connect SIM plus get rewarded with up to 1GB extra data when you spend R100 or more on your FNB Connect SIM during the month depending on your eBucks level.

*Free minutes apply to local calls only.

Read more

Your Private Advisor - your Go-to Guy


Specialised service

 

As an FNB Private Clients cardholder, you get a dedicated Private Advisor as well as access to a team of financial management specialists who will assist you with everything related to your banking and financial planning needs.

Services are superbly complemented by a choice of rewards and lifestyle offers - so you get the freedom to focus on the essential things in life.

 

Get up to 3x your monthly account fee back in value


As an FNB Islamic Private Clients account holder, you can get more value each month with eBucks. Enjoy free membership to the eBucks Rewards programme and simply qualify to start earning rewards.


Even more ways to earn

Earn additional eBucks with Smart Spend when you use your FNB Islamic Private Clients Card or FNB Pay during the month.

eBucks awarded for Smart Spend will take 2 - 3 business days to reflect in your eBucks account.

Track your Smart Spend and see how many eBucks you've earned during the month by visiting the
FNB App > eBucks > Earn > Smart Spend.

Enjoy more travel benefits


As a Private Clients Islamic accountholder, enjoy more travel benefits for the whole family

Airport Lounges

Enjoy up to 20 complimentary SLOW Lounge visits per year, depending on your reward level



Bonus visits

Get up to 12 additional SLOW Lounge bonus visits - Domestic or International - for you and your family when you book flights through eBucks Travel



Flights & car discounts

Get up to 40%* off selected flights and car rental for you and your family when you book with eBucks Travel. *Discount excludes taxes



 

Discounts


Qualify for great eBucks discounts and save

Depending on your reward level you can get eBucks discounts.

  • Get discounts of up to 40% on selected deals at the eBucks Shop
  • Get discounts of up to 40% on select flights and car hire

For more information visit www.ebucks.com

Simple account management


It's easy, secure + subscription is FREE

Manage your accounts on the go, wherever, whenever you want with Online Banking. Download the FNB App for free and do all your banking the way you've been doing it online and on your cellphone and more.

Please note, LOTTO purchases are excluded from the Islamic Current Account.

Applying made easy


Islamic Private Clients Current Account

Qualifying criteria

Annual salary between R750 000 and R1 799 999 p.a.

Ways to apply

Call me back

Other ways to apply

Find a branch

Contact your Private Advisor

Documents needed

  • South African ID book (bar-coded)/valid South African passport (SA resident)
  • Passport with valid work/retirement permit (non-SA resident)
  • Proof of residence (in your name, and not older than 3 months)
  • Latest payslip or last three months' bank statements