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SLOW Lounge


Enjoy up to 8 complimentary Domestic SLOW Lounge visits per year, depending on your reward level

Even more family benefits
Earn up to 12 additional SLOW Lounge visits - Domestic or International - for you and your family when you book flights through eBucks Travel

SLOW Lounge boasts many features and services, such as freshly brewed coffee, tasty snacks and an abundance of power sockets, high speed WiFi, private studies, spa treatments, and a selection of books and newspapers to enjoy while you wait for your flight or train.

SLOW Lounges are located at the domestic terminals of the O.R. Tambo, Cape Town and King Shaka International Airports as well as at the international terminal of the O.R. Tambo International Airport.

Terms, conditions & rules apply



Private Banker


As an experienced and qualified specialist, your Private Banker works with you from the outset to ensure your wealth needs are always met in the most efficient way.

Your Private Banker gains and maintains an understanding of your balance sheet and wealth needs and objectives. Wherever necessary, your Private Banker draws on the skills of our experienced team of specialists, ensuring ongoing, superior private banking and advice-led wealth management.

Online Banking


Bank safely and securely 24/7 with Online Banking.

Online Banking is the convenient, real-time way to access your accounts. Pay, transfer, trade and invest using easy online navigation - all from the comfort of your couch.

Banking Online is:

  • Convenient. You can do most things via Online Banking that you can do in a branch.
  • Secure. Keep track of your transactions with free inContact, OTP notifications and online protection software.
  • Simple. All you need is an FNB bank account and access to the internet.

When using your Online Banking, you pay no data fees.


With Online Banking you can do your day-to-day banking:

  • View detail balances and transactions
  • Transfer funds between accounts
  • Stop/reverse debit orders on Mobile and eChannels
  • Make payments
  • Manage recipients
  • Send Money
  • Download account statements

You can also buy:

  • Prepaid Airtime
  • Data Bundles
  • SMS Bundles
  • Prepaid electricity

You can use Connect to:

  • Link your FNB Banking App to your Online Banking profile

You can take control and protect your account by:

  • Managing your FNB cards
  • Viewing/updating your PINs
  • Activating/Updating Online Secure

You also get additional features that include:

  • Managing your eBucks account and finding partners
  • Getting personalised offers for upgrades and limit increases
  • Ordering new smartphones and tablets
  • Opening new accounts in under ten minutes
  • Buying and selling Krugerrands

View our How to register for Online Banking demo


Terms, conditions + rules apply.

Online Banking


Bank safely and securely 24/7 with Online Banking.

Online Banking is the convenient, real-time way to access your accounts. Pay, transfer, trade and invest using easy online navigation - all from the comfort of your couch.

Banking Online is:

  • Convenient. You can do most things via Online Banking that you can do in a branch.
  • Secure. Keep track of your transactions with free inContact, OTP notifications and online protection software.
  • Simple. All you need is an FNB bank account and access to the internet.

When using your Online Banking, you pay no data fees.


With Online Banking you can do your day-to-day banking:

  • View detail balances and transactions
  • Transfer funds between accounts
  • Stop/reverse debit orders on Mobile and eChannels
  • Make payments
  • Manage recipients
  • Send Money
  • Download account statements

You can also buy:

  • Prepaid Airtime
  • Data Bundles
  • SMS Bundles
  • Prepaid electricity

You can use Connect to:

  • Link your FNB Banking App to your Online Banking profile

You can take control and protect your account by:

  • Managing your FNB cards
  • Viewing/updating your PINs
  • Activating/Updating Online Secure

You also get additional features that include:

  • Managing your eBucks account and finding partners
  • Getting personalised offers for upgrades and limit increases
  • Ordering new smartphones and tablets
  • Opening new accounts in under ten minutes
  • Buying and selling Krugerrands

View our How to register for Online Banking demo


Terms, conditions + rules apply.

Use at ATMs


Get access to cash whenever you need it*.

All FNB debit, credit and cheque cards can be used at FNB ATMs*.

ATMs are available countrywide, all you need is an FNB CARD and a PIN NUMBER*.

FNB ATMs enable you to

  • Access your account 24/7*
  • Withdraw cash*
  • View or print your current balance*
  • Obtain a mini statement*
  • Buy Prepaid airtime*

Different types of FNB ATMs
These are ATMs that allow for automated deposits. Save time and money with cheaper cash and cheque deposits.

  • Funds from cash deposits are available immediately
  • Funds from cheque deposits are available after clearance

Find the nearest ATM here*

Find all the branches with ATM Advance with automated deposits.

Mini ATM*
These do not dispense cash; cash redeemable vouchers are issued*.

These are situated at areas without ATM infrastructure.*

Call 087 575 9406 (24 hrs) to cancel lost or stolen cards. Lost/stolen cards can be replaced at any FNB branch*.

Terms, conditions and rules apply.

*Not applicable to Stokvel and Smart Save accounts.

FNB Banking APP


Discover Fast, reliable and secure banking, whenever, wherever on the FNB App. Enjoy full control of your banking,24/7,without the need to go to a branch Plus,the FNB App is free to use on all major networks. No data costs are charged no matter how many transactions or how long you use the app.


Do your day-to-day banking:

  • Manage your credit limit with the option to increase or decrease it
  • View and change your PIN
  • Temporarily block and unblock your pass
  • View and download statements
  • Cancel and order a new card
  • View balance and transaction history
  • Manage daily transactions limits
  • Report fraud immediately
  • Get access to your team of bankers with Secure chat
  • Track your eBucks rewards


You can also buy:

  • Prepaid Airtime
  • Data Bundles
  • SMS Bundles
  • Prepaid electricity
  • iTunes

You also get additional features that include:

  • Managing your eBucks account and finding partners
  • Buying vouchers
  • Redeeming coupons
  • Locate FNB branches
  • Locating ATMs


Visit your App Store to download the FNB Banking App today. Just register and you're on your way. Downloading the FNB Banking App is compatible with Android™, Apple™, BlackBerry™ and Nokia™ Symbian devices*. For queries, email: fnbappsupport@fnb.co.za To find out how to link your device, call: 087 575 0362 View the software license agreement and remote banking agreement

*Android devices include HTC, Samsung, LG, Motorola, Sony Ericsson and Huawei. BlackBerry devices include the Torch, Storm, Bold and Curve that are OS5 or higher

Terms, conditions, rules+ standard network rates apply.

Find a branch


Team of Premier Bankers


Make the most of your money.

Premier offers you a specialised team of Premier Bankers to help you control your finances.

We offer premier guidance through the world of banking to simplify your banking experience.

To find out more about Premier, call us on 0875 777 000, between 8 am and 6 pm Mondays to Fridays,
and between 8 am to 1 pm on Saturdays.
We are closed on Sundays and public holidays.

Terms, conditions and rules apply.

Card delivery and activation


Get your card delivered by courier at your convenience instead of collecting it at a branch.

Couriered cards will automatically be activated within 48 hours of delivery.

Alternatively you can activate your card using one of the following methods:

  • Log onto Online Banking or the FNB App
  • Call the number on the back of your card
  • Visit your nearest branch

Contactless card feature


A contactless card has an extra function that provides you with another payment method for low value transactions. Simply wave your card in front of a point of sale device to pay. Payments can be made with or without a PIN.

A payment is successful when you see the green light and hear the beep on the Point of Sale device. Look for the wave sign at the pay point or till.

Refer to FAQs for more information

Online shopping


Shop safely with Online Secure

Use your FNB card to shop online at any eCommerce merchant.

For your security your card is protected by an Online Secure feature. Online Secure is designed to provide you with an extra level of protection against unauthorised use when shopping online by using a One Time PIN (OTP).

For FAQs log on to Online Banking

Use your card abroad


Get instant access to your funds when swiping your card to buy gifts, paying for services or enjoying leisure activities and more.

When travelling abroad use your FNB card at any terminal displaying the Visa logo.

Ensure you amend your international card limits on Online Banking or the FNB App before shopping abroad.

Optional Linked Petrol card


Designed to be the transactional tool for vehicle fuel and vehicle maintenance - as well as toll purchases. This card is perfectly positioned to assist you in your hour of need.

What the Petrol Card offers me: Roadside Assistance through AA

What this allows me to do:

Keep a record of vehicle and travel expenses

Use your Petrol Card at most service stations, toll gates and to purchase motor spares etc

Please note: A monthly fee applies. Refer to the pricing guide for more information. Purchases on the Petrol Card are not eligible for eBucks rewards.

Global Travel Insurance


Free Global Travel Insurance will keep you covered no matter where you go in the world, when you purchase your return ticket(s) using your FNB Cheque, FNB Fusion, Credit Card or eBucks. You will get up to R 5 million cover for the first 90 days of your trip. What's more is we will cover up to 8 travel tickets for your travel companions too.


Why do I need this?

Save on your insurance and be conveniently covered for the first 90 days of your journey.

How do I get FREE Global Travel Insurance?

To qualify for FREE Global Travel Insurance you require a qualifying FNB Cheque, FNB Fusion or Credit Card with which to pay for your travel ticket.

Process

  • Purchase your return travel ticket(s) using your qualifying FNB card
  • Obtain your policy by:
    • Contacting the Global Travel Insurance Help Desk on: 0861 490 100
    • For emergency assistance while on travel contact Medical Services Organisation (MSO) on: +27 11 521 4575 ('Reverse-charge' your call using this number from anywhere in the world)

This offer is available to FNB Cheque, FNB Fusion or Credit Card holders, below the age of 70* and credit card holders, who have not yet turned 71* who are residents of any of the below countries: South Africa, Botswana, Lesotho, Namibia, and Swaziland.

With FREE Global Travel Insurance you get:

  • Up to R5 million cover for medical expenses
  • Personal liability cover of up to R2.5 million
  • Cover in the event of accidental death, pre-existing medical conditions, total permanent disablement, cancellations, travel delays and lost or stolen baggage

For more information view the Global Travel Insurance Policy together with the Schedule of Benefits

For assistance contact:
Global Travel Insurance Help Desk: 0861 490 100
Medical Services Organisation (MSO): +27 11 521 4575 ('Reverse-charge' your call using this number when from anywhere in the world)

If you are over 70, FNB provides a special type of insurance to suit your needs. For more information view the Global Travel Insurance Policy . These documents are also available from the Global Travel Helpdesk

Please ensure you have a copy of this Travel Policy prior to travelling and ensure you fully understand it.

SLOW Lounge


Enjoy up to 8 complimentary Domestic SLOW Lounge visits per year, depending on your reward level

Even more family benefits
Earn up to 12 additional SLOW Lounge visits - Domestic or International - for you and your family when you book flights through eBucks Travel

SLOW Lounge boasts many features and services, such as freshly brewed coffee, tasty snacks and an abundance of power sockets, high speed WiFi, private studies, spa treatments, and a selection of books and newspapers to enjoy while you wait for your flight or train.

SLOW Lounges are located at the domestic terminals of the O.R. Tambo, Cape Town and King Shaka International Airports as well as at the international terminal of the O.R. Tambo International Airport.

Terms, conditions & rules apply



AA Emergency Roadside Assistance


We're here to help you

Free on your FNB Fusion Premier Credit Card and on your FNB Fusion Premier Petrol Card.


Benefits included:

AA Patrol & battery Services:
This service is available 24/7 to assist with on-the-spot mobility at side of the road.

  • Flat tyre change
  • *Out of fuel - Provision of fuel to a maximum of 10 litres
  • Jump-start
  • *Mobile battery sales (battery for FNB member's account)
  • Key lockout service
  • Minor roadside running repairs, includes electrical, coil, immobilizer, battery related breakdowns where possible.

AA Locksmith Services:
This service is available 24/7 in the event that you lock yourself out of your vehicle AA will dispatch an accredited locksmith service provider to the incident scene to open the vehicle.

AA Mechanical and Electrical Breakdown Tow:
In the event of a mechanical or electrical breakdown and the vehicle requires a tow, the AA will arrange for the vehicle to be towed to the nearest accredited/preferred dealer/repairer/yard from the breakdown scene.

AA Accident Management:
In the event of an accident, the AA will arrange for the vehicle to be towed from the accident scene to the destination indicated by the Insurance Company

Courtesy Services:
In the event that your vehicle has broken down more than 100km from home we will pay for 24-hour Car hire OR Overnight accommodation

AA Mayday Emergency Medical Assistance:
Emergency medical evacuation to a suitable medical facility in the event of a medical emergency. The service is available nationally and the service is provided by Netcare 911.

Stand by You:
An armed ADT Security response officer at the incident scene, to secure the scene and wait with the customer until the AA technical service arrives.


How to use AA Emergency Roadside Assistance Service

In an emergency please call 0860 70 60 50 and supply your name, surname, ID number and Card number to the consultant

* The Cardholder is responsible for the cost

Terms and conditions apply

Cash@Till


Draw cash directly from a tillpoint at a store.

Cash@Till® allows you to use your card to withdraw cash at till points of specific retailers such as Shoprite, Checkers, Pick n Pay, Boxer and selected Spar tills.

Simply tell the cashier that you need to draw cash and they will assist.

Terms, conditions and rules apply.

Unlimited swipes


Swipe at no cost and earn rewards. Just for doing everyday things like buying bread & milk. Use your credit card for all your online and everyday purchases and save with every swipe!

With an FNB Card, all swipes are free! That means you save money as there are no transaction fees!

Remember, you also earn eBucks on every swipe!

Exclusive VISA offers


VISA - your perfect companion.

Enjoy more from life, whether you're travelling or at home.

Your VISA card offers an excellent selection of travel, dining, shopping and lifestyle opportunities. While on your travels, should you have a medical emergancy or your card is lost or stolen, you have access to an international support network to assist you.

For more information visit http://www.visa.co.za/za/en-us/platinum/index.shtml

Online Secure


Protect your card against fraudulent use online. Online Secure uses a One Time PIN (OTP) that is sent to you and comes at no extra cost. To activate Online Secure on your card, you must be an Online Banking user.


Activate your card by logging on to your Online Banking profile and following these prompts:

  1. Log in to FNB Online Banking
  2. Select the My Bank Accounts sub tab
  3. Select the card you would like to activate
  4. Select Activate Now under the Online Secure column
  5. Click I accept and agree to the Disclaimer above
  6. Select Finish on the Activation Results screen

How to use Online Secure when shopping online:

  • Once activated, proceed to the checkout
  • Type in your 16-digit card number when prompted
  • You will then be prompted for a One Time PIN (OTP), which you will receive via SMS
  • Finalise your purchase

Online Secure FAQs

Consumer Disclaimer

Lost Card Protection


Protection in the event of a lost or stolen card.

Report a lost or stolen card within 24 hours of the incident to a dedicated, toll free, 24 hour hotline and FNB will assist in the event of a non-PIN related fraud incident on your account before the card is cancelled.

Lost Card Protection may not apply if it is determined that you were careless in protecting your card or PIN.

Should your card get lost or stolen, call the Lost Card hotline immediately on 087 575 9406

Terms, conditions and rules apply.

Card safety (PIN)


Practicing card safety is a must and fortunately FNB has made it very easy to keep your card safe from fraud, as long as you follow basic guidelines.

Card limits

Start by setting your account limits and, to be safe, set balance alerts which automatically notify you when your balance has reached a specified level. You can choose how you want to receive the information (SMS, email or both).

Keeping your PIN safe

Don't let your FNB card out of your sight during a transaction and keep your PIN a secret.

How to change your PIN

Go to a FNB ATM

  • Use the default PIN
  • Select "More Options"
  • Select "Manage PIN"
  • Select "Change PIN" and follow prompts

Log into Online Banking

  • Select "My bank accounts"
  • Select "Cards"
  • Select "View / create PIN"

Visit your nearest branch

Your newly selected PIN will only work once enabled at an FNB ATM

Contactless card security


Is contactless card secure?

Yes, Contactless card payments are processed like other bank cards.

Could I unknowingly make a purhcase if I walk past a payment terminal that can read Contactless cards?

No. The Contactless card is designed to ensure that the cardholder is always in control. The cashier must first enter the purchase amount; you must then hold your card in very close proximity to the card reader (within 4cm) in order for the transaction to take place. Pay points or tills can only process one payment transaction at a time, ensuring that no duplicate payments can take place.

Is there any chance that payments may be taken twice from my account?

No. Contactless card readers are only able to process one transaction at a time.

What should I do if my contactless card is lost / stolen?

If your contactless card is lost / stolen, go to Online Banking, FNB App, ATM or Branch to cancel the card. In the case of fraud, report the card to the bank within 24 hours.

Fusion Account for your Spouse or Partner


Your Spouse or Partner will also enjoy the following benefits:

  • A single transactional account with a linked credit facility
  • Up to 30 days interest free on credit card purchases
  • Receive their monthly income/salary into the account
  • The ability to earn maximum rewards by only using one card
  • Free comprehensive global travel insurance when you
  • purchase your local or international return travel ticket(s)
  • Access to SLOW lounges

FNBy Account for your child


What the FNBy Account offers your child:

  • A fully transactional account that can be used for day-to-day banking or as a savings account
  • Access to the FNB App to view their transactions, savings and account balance
  • Up to 1 GB back in data on FNB Connect purchases from their FNBy Account
  • Access to vouchers through the FNB App

 

View pricing guide

No monthly account fee for under 18s and R12 per month for over 18s


New ways to get rewarded

Make your money go further each month with more rewards and family benefits from eBucks.

Even more ways to earn

  • Earn additional eBucks with Smart Spend when you use your FNB Fusion Premier Card or FNB Pay for your monthly spend
  • Earn up to 40% back in eBucks on your Netflix and Spotify® subscriptions (Family benefit)
  • Earn up to 100% of your monthly FNB Fusion Gold Account fee back in eBucks when you invest with FNB
  • Earn up to 100% of your monthly account fee back in cash when you have an FNB Fusion Gold account and all your personal loan debt with FNB

Even more rewards partners

  • Earn up to 15% back in eBucks on health and beauty at Clicks
  • Earn and spend eBucks on food orders with the Mr D Food App

More Rewards

  • Earn up to R4 per litre back in eBucks at Engen when you have accepted the nav» Car terms of use for your vehicle that is loaded on the FNB App under nav» Car
  • Earn up to R8 per litre back in eBucks per quarter at Engen when your vehicle is financed with WesBank, Toyota Financial Services or Volkswagen Financial Services and you have accepted the nav» Car terms of use on the FNB App
  • Earn up to 15% back in eBucks at Checkers and Shoprite
  • Enjoy a fresh smoothie, coffee or up to R100 to spend in-store at KAUAI every month when you use your FNB Premier Fusion or Credit Card for 100% of your monthly spend.
  • Enjoy 2-for-1 specials in 2020 with The ENTERTAINER™ and let FNB cover the sign-up cost
  • Earn up to 40%* off on selected flights and car rental for you and family with eBucks Travel
  • Enjoy up to 8 complimentary Domestic SLOW Lounge visits per year, depending on your reward level

Even more family benefits

  • Earn up to 40%* off on selected flights and car rental for you and family with eBucks Travel
  • Enjoy 2-for-1 specials in 2020 with The ENTERTAINER™ and let FNB cover the sign-up cost

*Discount excludes taxes.

For more information on eBucks Rewards and how you can make your money go further, download the FNB App and under the eBucks Rewards tabs or visit www.ebucks.com .
Terms, conditions and rules apply.

All-in-one convenience

FNB Fusion Premier

Your income before deductions must be between R240 000 and R749 999 per year.

The FNB Fusion Premier Account offers you the best value for money, combining a day-to-day bank account with a credit facility. You can maximise your eBucks Rewards earn with ease as you only swipe one card! Your spouse/partner can also enjoy the same benefits while paying a discounted monthly fee.

  • FNB Fusion Premier
    Account fee - R209 pm
  • One account
  • One card
  • One view of your accounts and finances
  • Up to 30 days interest free on credit card purchases
  • Maximum rewards

What this is


The ultimate in simplicity

FNB Fusion Premier Account is a single account which offers qualifying clients the best of both a transactional account and a credit card. The account is accessed via one card, and offers you one view of your finances. You can earn maximum rewards on your FNB Fusion Account.

The FNB Fusion Premier Account offers clients:

  • Full transactional capability, allowing for salary deposits, payment terminal purchases, ATM withdrawals, EFTs, debit orders, payments, as well as a credit facility
  • One monthly account fee
  • One interest rate
  • One credit card with a single limit to maintain
  • Up to 30 days interest free on credit card purchases
  • Maximum rewards
  • Secondary cards available
 

Get more value


We know that family means everything to you and that you want to take care of them. To help you and your family, we have designed an all-inclusive family banking solution that will help everyone get the most out of their banking.

 

Fusion Premier Account for your spouse/partner

Your spouse/partner can now enjoy the same Premier Banking experience as you for a reduced monthly fee of R119 pm on the Spousal Pricing Option.

Read more

FNBy account for the children
in your life

The FNBy Account is specifically designed for your kids, teens and young adults. The account is ideal to kick start your child's journey to financial independence with no monthly fees for your children under the age of 18.

Read more

 

Free data, voice minutes & SMSs


Helping you make your
money go even further

With your qualifying Premier Fusion Account (including spousal pricing option), you could get up to 1 GB free data, 30 voice minutes* and 30 SMS allocations on your FNB Connect SIM each month. Just another way FNB gives you more value!

*Free minutes apply to local calls only

Read more on how to get the full benefit

What you get


The best of both worlds

One account and card

Our FNB Fusion Premier Account gives you access to both a transactional account and a credit facility with a linked card.



Up to 30 days interest free

You will get up to 30 days interest free on credit card purchases.



Maximum rewards

You can earn eBucks on your qualifying FNB Fusion Premier Account at the highest level.



SLOW Lounges

A place where the stress of travelling is momentarily forgotten.



New ways to get rewarded

As an FNB Premier client, you can make your money go further each month with eBucks. Enjoy even more rewards and benefits for the whole family.

Even more ways to earn

  • Earn additional eBucks with Smart Spend when you use your FNB Fusion Gold Card or FNB Pay for your monthly spend
  • Earn up to 40% back in eBucks on your Netflix and Spotify® subscriptions (Family benefit)
  • Earn up to 100% of your monthly FNB Fusion Gold Account fee back in eBucks when you invest with FNB
  • Earn up to 100% of your monthly account fee back in cash when you have an FNB Fusion Gold account and all your personal loan debt with FNB

Even more rewards partners

  • Earn up to 15% back in eBucks on health and beauty at Clicks
  • Earn and spend eBucks on food orders with the Mr D Food App

Simple account management


It's easy, secure + subscription is FREE

Manage your accounts on the go, wherever, whenever you want with Online Banking. Download the FNB Banking App for free and do all your banking the way you've been doing it online and on your cellphone and more.

Stay up to date with


BusinessLIVE

With news you can trust from leading online newspaper publications.

As an FNB Premier customer who holds a Fusion Account or Cheque & Credit Card you will receive a discounted subscription to a variety of world-class publications such as Business Day, Financial Mail and the Sunday Times.

These respected South African media sources guarantee you credible news, always.

Subscribe and save

The monthly subscription will give you access to:

  • Business Day e-edition (digital replica of the newspaper)
  • Financial Mail e-edition (digital replica of the magazine)
  • Full digital access to the Sunday Times (including e-edition)

New subscribers pay R10 for the first month, and thereafter receive a 50% discount and pay only R174 per month.

Copy and paste this link into your browser to subscribe: https://www.businesslive.co.za/subscribe/fnb/

View the terms and conditions

Create & pay with your own
virtual card


The new virtual card on the FNB App is the faster, safer and more secure way to pay for online purchases wherever you are in the world.

It's safe

Your CVV number changes every hour. Create, cancel, delete or block your card at any time.

It's convenient

For online purchases and subscriptions - no need for a physical card. Add unlimited virtual cards for FREE.

Earn eBucks

Make your money go further and earn eBucks while you spend online.

Applying made easy


FNB Fusion Premier Account

Qualifying criteria

Annual salary between R240 000 and R749 999

Ways to apply

Apply now!

Other ways to apply

Complete the call me back form

Contact us

Find a branch



Fusion Account for Spouses

Call me back

Documents needed

  • South African ID book/ID card
  • Recent payslip
  • Proof of residence
  • Three months' bank statements
  • Foreign nationals will be required to present a work or study permit