FNB is committed to helping restart the economy and getting small businesses active again.
We understand that, as a small business, getting paid on time is as important as getting new work. We believe nav» Home Services can help you do both.
It provides you access to almost 3 million potential customers right on the FNB App.
nav» Home Services as a digital marketplace for home service providers, such as electricians, plumbers and security installers. Home Services is the first of many categories to go live and we'll be rolling out new categories soon.
Think of nav» Home Services as a smart market, where FNB-banked customers who are looking for help around the home, can easily find you. If your business meets their search criteria, based on location and services required, your business profile will appear in their matched results.
You'll be able to chat securely with your clients, get paid quickly and easily and rate and review each other right on the FNB App. This helps us build a trusted community and helps you build a great reputation.
Registering your business is simple and straightforward. And free.
To do so, make sure you're logged into your business banking profile. Go to nav-igate life and then select Home Services. Accept the terms of use. The app will then guide you through the registration process step by step.
Our nav» Home Services team are here to help you get onboard as quickly as possible. So if you need assistance with the registration process or creating a logo for your business, please contact us on 087 730 5790 or marketplace@fnb.co.za .
If you need any specific assistance or have any queries, please don't hesitate to contact us or refer to some of the helpful information loaded here.
For all general business banker queries (including Digital Banking) - please call our Business Desk on 087 736 2247. Please note that the Business Desk has revised operating hours from 8am to 8pm from Monday to Sunday.
For queries and assistance relating to online banking - please call our Online Banking Desk on 087 575 0000.
For any queries relating to your merchant device, please contact the Merchant Services helpdesk on 087 575 0012 or send an email to MSService@fnb.co.za. Our operating hours are:
For any queries regarding your short-term insurance policy, contact your Broker or your dedicated Service Broker directly via phone or email.
For Travel Insurance related queries and claims please email the Travel Insurance Helpdesk on claims@tic.co.za
Should you require any assistance or have any queries, please contact Fleet Services at:
Or contact your dedicated Fleet Relationship Manager. At this time, we also urge you to make use of our Self-Service platform to do your necessary card administration.
Foreign Exchange for Business is fully operational for all your global payment and receipt requirements. Please contact your Business Development Manager or our eSolutions team to provide any assistance on all foreign exchange related transactions. Our global payments platform is also available via your online banking profile where you have the ability to book a deal and secure your exchange rate at the time of capturing your payment
Should you require any further assistance, contact 08601 36739 or email forex@fnb.co.za. Operating hours are:
Remember our global payments platform is available via your online banking profile where you have the ability to book a deal and secure your exchange rate at the time of capturing your payment.
For any PayPal queries, contact us on 087 572 9725:
Operating hours are:
