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FNB is here to help you. Do you know that in terms of the National Credit Act No.34 of 2005, you are entitled to one Credit Report once a year, in your month of birth.

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If you need additional reports

You may obtain these at any other time against payment of the Credit Bureau Fee.

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Access to information


Right to access information held by public or private bodies


To give effect to the constitutional right of access to any information held by the state and any information that is held by another person and that is required for the exercise or protection of any rights; and to provide for matters connected therewith.

What this is


Exercise + protect all rights

  • The Promotion of Access to Information Act, 2 of 2000 gives third parties the right to approach private bodies and the Government and request information held by them, which is needed in the exercise or protection of any rights.
  • On request, the private body or Government is obliged to release such information unless the Access to Information Act expressly states that the record/s containing such information may or must not be released.
  • The FSB also regulates members of the industry in the way they provide advice, as well as related intermediary services such as processing your insurance claims,in terms of certain financial products as defined by the Act.

Download an information manual

Download the table of legislation