inContact

With inContact you can keep track of money going in and out of your account at no cost.

Register now

Why choose us

Follow the action at no cost.

Manage transactions

Identify any unauthorised transactions and manage the funds in your accounts.

Complete control

You decide when and how you want to receive messages about money going in and out of your account.

Decline inContact

Decline inContact messages advises customers of why their transactions are declined.

What you can control with inContact

You decide how inContact keeps you informed.

Choose when

You can choose when you want to receive your messages - during the day (07:00 - 20:00) or 24 hours a day

Choose how

Choose how to receive notifications - via SMS, email or both

One overnight message

Receive one message with details of your multiple debits processed overnight, e.g. debit orders, stop orders and scheduled payments

Set your amount

Receive inContact messages for transactions over R100 only, or an amount specified by you

Your accounts only

Get messages for transactions on your own accounts, and choose which accounts to link to inContact

Linked or mandated accounts

inContact won't send messages for transactions on accounts you access using a link or mandate

Register for inContact via online banking

1

Go to www.fnb.co.za

Select 'Register' and select 'Register with my card and ATM details'.

2

Enter your details

Enter your card, PIN and captcha code. Select 'Continue'.

3

Verify and set up

Verify your personal details and set up your user ID and password to access your profile online. Note the password rules.

4

Complete registration

A Thank You screen will display your online banking registration details. Select 'Continue' to log in to your online banking profile.

5

Activate inContact

Log in to online banking, select 'Online Banking Settings', select 'Banking' and then the inContact 'Change' button to use this convenient service.

Activate inContact

Keep track of money going in and out of your account at no cost.

Online banking

FNB App

Qualifying criteria

•Have an active Personal, Business or Easy Account with FNB

•Have a valid cellphone number

Required documents

•No documents required

Activate inContact

To activate inContact, you need to be registered for online banking. If you are registered, simply log in to Online Banking. Select 'Online Banking Settings', select 'Banking' and then the inContact 'Change' button to use this convenient service.

Terms and conditions

Terms and conditions apply.