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Send money using Cellphone Banking


Step 1 - Dial *120*321#

Step 2 - Select 'Send Money'

Step 3 - Select 'eWallet'

Step 4 - Select the account

Step 5 - Enter amount

Step 6 - Enter cellphone number, confirm and send

Send money using Online Banking


To send money you need to be registered for Online Banking.

Method 1:

To send money using FNB Online Banking (once off):

Step 1 - Log into Online Banking

Step 2 - Select the 'Send Money' tab

Step 3 - Select 'Once-Off Payment'

Step 4 - Enter the cellphone number of the recipient

Step 5 - Enter the amount you would like to send

Step 6 - Check the account you want to send money from (on the bottom right corner). If you would like to change this, select the orange icon next to the account name.

Step 7 - Check and confirm the transaction

Step 8 - Enter your One Time PIN (OTP)

Method 2:

To send money using FNB Online Banking (from your Phonebook):

Step 1 - Log into Online Banking

Step 2 - Select the 'Send Money' tab

Step 3 - If there are no recipients saved in your Phonebook, select the '+Add' icon. Enter the name and cellphone number of the recipient and then select 'Add Recipient'. You can add up to 5 recipients at a time.

Step 4 - After selecting 'Send Money', enter the amount you would like to pay to a certain recipient.

Step 5 - Check the account you would like to send from (on the bottom right corner). If you would like to change this, select the orange icon next to the account name.

Step 6 - Select 'Send', then 'Confirm' and enter the One Time PIN (OTP) for this transaction

Send money using the FNB Banking App


Step 1 - Login to FNB Banking

Step 2 - Select the 'Send Money' tab

Step 3 - Select the account you want to send money from

Step 4 - Enter the amount you want to send

Step 5 - Enter the cellphone number you want to send money to

Step 6 - Select 'Send'

Step 7 - Confirm

Send money from an FNB ATM


Step 1 - Insert your FNB Debit, Cheque or Credit Card at the FNB ATM and enter your PIN

Step 2 - Select 'More Options'

Step 3 - Select 'Send or Receive Money'

Step 4 - Select 'Send Money to eWallet'

Step 5 - Enter your date of birth. Read the terms and conditions and then select 'Proceed'

Step 6 - Enter the cellphone number you want to send money to and select 'Proceed'

Step 7 - Enter the amount you want to send and select 'Proceed'

Step 8 - Confirm that all the details are correct and select 'Proceed'

Remember to take your card before leaving the ATM.

Staying connected using your cellphone


How to buy prepaid airtime + bundles on you cellphone

Step 1 - Dial *120*277#

Step 2 - Select 'Prepaid'

Step 3 - Select 'Airtime' or 'SMS Bundles' or 'Data Bundles'

Step 4 - Select 'For Me' or enter another number

Step 5 - Enter amount

Step 6 - Select 'Send' and then 'Confirm'

Staying connected using FNB Banking App


How to buy prepaid airtime + bundles using the app

Step 1 - Login to the FNB Banking app

Step 2 - Select 'More'

Step 3 - Select 'eWallet'

Step 4 - Select 'Buy Prepaid'

Step 5 - Select 'Prepaid Airtime & Bundle'

Step 6 - Select 'Airtime, SMS bundles or data bundles'

Step 7 - Select the amount

Step 8 - Enter the cellphone number you want to send to

Step 9 - Select 'Purchase'

Step 10 - Confirm details and select 'Confirm'

To send money using the FNB Banking App you need to have the app downloaded on your smartphone.

Keeping the lights on using your cellphone


How to buy prepaid electricity on your cellphone

Step 1 - Dial *120*277#

Step 2 - Select 'Prepaid'

Step 3 - Select 'Electricity'

Step 4 - Enter meter number

Step 5 - Enter amount

Step 6 - Select 'Send' and then 'Confirm'

How to receive a PIN to withdraw cash from an FNB ATM


You will receive an SMS advising that money has been sent to your cellphone. You will need to request an ATM PIN which will expire after 30 minutes. Please ensure that you are close to the FNB ATM (less than 30 minutes away) before proceeding with the following steps:

Step 1 - Dial *120*277# to access the eWallet

Step 2 - Select 'Get Cash' and you will receive an SMS with an ATM PIN

Step 3 - At the FNB ATM press the green button ('Enter'/ 'Proceed') on the keypad OR select 'Cardless Services'

Step 4 - Select 'eWallet Services'

Step 5 - Enter your cellphone number and select 'Proceed'

Step 6 - Enter the eWallet ATM PIN you requested and received via SMS

Step 7 - Choose the cash amount

Make sure that your transaction has ended or select 'Cancel' before leaving the ATM.

How to withdraw cash from an FNB ATM with your PIN


You received a Send Money SMS notification advising that money has been sent to your cellphone. The SMS will contain the PIN required to get cash at an FNB ATM. This PIN is valid for 4 hours. If the PIN expires before you withdraw the cash, please follow the instructions on how to receive a PIN to withdraw cash from an FNB ATM.

Step 1 - At the FNB ATM press the green button ('Enter'/ 'Proceed') on the keypad OR select 'Cardless Services'

Step 2 - Select 'eWallet Services'

Step 3 - Enter your cellphone number and select 'Proceed'

Step 4 - Enter the eWallet ATM PIN you requested and received via SMS

Step 5 - Choose the cash amount

Make sure that your transaction has ended or select 'Cancel' before leaving the ATM.

Find a branch


eWallet


eWallet is for everything!


 

What this is


eWallet is for everything

eWallet is an instant and easy way to send money from your FNB Account to anyone even if they don't have a bank account. eWallet is seamless and can be used for any reason such as #Birthdays, #BuyingData, #LeftWalletAtHome, #MonthEndBlues and even #SayingSorry. eWallet makes sending and receiving money so simple, that is why eWallet is for everything.

Ways to send


Send the way you want to

As an FNB customer you can use one of FNBs convenient digital channels to send money to anyone with a valid South African cellphone number.

Cellphone Banking

View how to send money using your cellphone

Watch video

Online Banking

View how to send money using Online Banking

Watch video

Banking App

View how to send money using the FNB Banking App

Watch video

FNB ATM

View how to send money using the any FNB ATM

Watch video

FAQs


What does eWallet offer me?

Send money

Send money to anyone with a valid South African cellphone number*

More than just banking

Buy prepaid airtime, data and electricity, and get cash at selected retailers

Get cash

Get cash at FNB ATMs nationwide

Send money at ATM

Send money at an FNB ATM with an FNB Credit Card

Convenience

Choose one of four ways to send money

Read more

More details

See the full FAQs document

Read more

*Nokia Lumia phones and all other Windows 7.5 and Windows 8 operated phones cannot be used to send money or receive money.

Getting it made easy


eWallet

Qualifying criteria

  • To send money at an FNB ATM you need an active FNB transactional account + FNB Debit or Cheque Card
  • To send money using Cellphone Banking you need to be registered for Cellphone Banking
  • To send money using Online Banking you need to be registered for Online Banking
  • To send money using the FNB Banking App you need to have the app downloaded on your smartphone

How to get it

Call me back

Other ways to apply

Find a branch