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www.eBucks.com
eBucks Contact Centre
Telephone
087 320 3200
Fax
086 110 0062
Email
info@eBucks.com
International contact number
+27 11 371 3711
Hours | |
---|---|
Mon - Fri | 08h00 - 18h00 |
Sat | 08h00 - 16h00 |
Sun + public holidays | 09h00 - 13h00 |
Good Friday | Closed |
Christmas Day | Closed |
New Year's Day | Closed |
Select a province
Pretoria
Menlyn Place, 87 Frikkie De Beer Street,
Menlyn 0181
GPS co-ordinates: -25.781266,28.277693
Telephone: 087 736 6647
Sandton
5 Merchant Place, 3rd Floor,
9 Fredman Drive, Sandton
GPS co-ordinates: 26° 06' 03" S; 28° 03' 22.90" E
Telephone: 087 335 5500
Pietermaritzburg
Redlands Estate, 01 George McFarlane Lane
Wembley, Pietermaritzburg, 3201
Telephone: 087 335 0920
Umhlanga
FNB Acacia House, 2nd Floor,
2 Kikembe Drive, Umhlanga Rocks
GPS co-ordinates: -29.730436, 31.069312
Telephone: 087 335 0843
Bloemfontein
197 Nelson Mandela Rd,
Brandwag 9301, Bloemfontein
GPS co-ordinates: -29.107664,26.19603
Telephone: 051 406 7625
East London
Pebble Mill House, Quartzite Drive,
The Quarry East London 5201
GPS co-ordinates: -32.993547,27.90699
Telephone: 087 730 7231
Port Elizabeth
FNB Newton Place Building
16 Newton Street, Newton Park, 6045
GPS co-ordinates:
Telephone: 087 736 2617
George
Church Corner Building, Ground Floor,
Cnr Church and Courtenay Street
GPS co-ordinates: -33.960127,22.471504
Telephone: 087 343 0774
Portside
27th floor, Portside, 5 Buitengracht Street,
Cape Town, 8001
GPS co-ordinates: -33.916772, 18.422046
Telephone: 087 335 6470
Tygervalley
Willowbridge Place, Cnr Carl Cronje & Old Oak Drives,
Tygervalley, Cape Town
GPS co-ordinates: -33.86842,18.631611
Telephone: 087 736 1820
Nelspruit
8th Floor, Pinnacle Building,
1 Parkin Street, Nelspruit, 1200
Telephone: 087 736 5016
Secunda
Unit C2 Second floor,
Grand Palace Building,
Heunis Street, Secunda
Telephone: 087 312 4450
Witbank
Route N4 Business Park,
7 Corridor Crescent, Ben Fleur, Ext 11, Witbank
Telephone: 087 736 5300
Lephalale
Shop 31C, Lephalale Mall,
Cnr Nelson Mandela & Chris Hani Drive, Lephalale, 0555
Telephone: 087 736 5889
Polokwane
Suite 103, Cnr N1 & R81,
Mall of the North, Polokwane
Telephone: 087 736 3149
International airport lounge access is now available when you order a Global Debit Card. Travel in comfort and style with access to over 1000 international lounges outside South Africa. The card is the key, no registration required.
Get the following linked benefits through the NEW Global Debit Card.
Important information in order to proceed
International airport lounge access is now available when you order a Global Debit Card. Priority Pass benefits will be discontinued effective 1 November 2018. Any Priority Pass cards which have been issued and are still valid will be honoured up to the point of expiry.
As an FNB Private Wealth Client, you get complementary access to Avis Point 2 Point transfer services, adding value to your experience whenever you're away from home. You could get up to 8 free Avis Point 2 Point transfer per year.
How to book Avis Point 2 Point:
Step 1: Log in to eBucks.com and select the Lifestyle tab
Step 2: Select on the Avis Point 2 Point icon on the left of the eBucks Lifestyle Landing page
Step 3: Book your Avis Point 2 Point transfer
How do you qualify for complementary benefits?
How does it work?
The Avis Point 2 Point service is only available within main city centres, i.e. Johannesburg, Pretoria, Durban and Cape Town; within a 50km radius from international airports.
Contact details
For any enquiries please email complimentarybenefits@eBucks.com or call 087 575 0050
Please note that eBucks Travel office hours are:
In case of an emergency, change, or cancellation please contact Avis Point 2 Point directly on +27 (0) 86 102 1111. Visit eBucks.com/Travel under FAQs to see what constitutes an emergency, and for more information regarding changes and cancellations.
Terms and Conditions apply: The amount of complementary benefits received is dependent on your eBucks reward level and the banking products you hold.
Comprehensive Global Travel Insurance will keep you covered no matter where you go in the world, when you purchase your return travel ticket(s) on your credit card you will get up to R10 million cover for the first 90 days of your trip. What's more is we will cover up to 8 travel tickets for your travel companions too.
Why do I need this?
Save on your insurance and be conveniently covered for the first 90 days of your journey.
How do I get Comprehensive Global Travel Insurance?
To qualify for Comprehensive Global Travel Insurance you require a qualifying FNB Debit, FNB Fusion or Credit Card with which to pay for your travel ticket.
Process
This offer is available to FNB Debit, FNB Fusion or Credit Card holders, below the age of 70* and credit card holders, who have not yet turned 71* who are residents of any of the below countries: South Africa, Botswana, Lesotho, Namibia, and Swaziland.
With Comprehensive Global Travel Insurance you get:
For more information view the Global Travel Insurance Policy together with the Comprehensive Schedule of Benefits
For assistance contact:
Global Travel Insurance Help Desk: 0861 490 100
Medical Services Organisation (MSO): +27 11 521 4575 'Reverse-charge' your call using this number when from anywhere in the world)
If you are over 70, FNB provides a special type of insurance to suit your needs. For more information view the Global Travel Insurance Policy with the Senior Schedule of benefits . These documents are also available from the Global Travel Helpdesk
Please ensure you have a copy of this Travel Policy prior to travelling and ensure you fully understand it
We're here to help you.
Free on your FNB Fusion Private Wealth Credit Card and on your FNB Fusion Private Wealth Petrol Card.
Benefits include:
AA Petrol & Battery Services
This service is available 24/7 to assist with on-the-spot mobility at side of the road.
AA Locksmith Services
This service is available 24/7 in the event that you lock yourself out of your vehicle AA will dispatch an accredited locksmith service provider to the incident scene to open the vehicle.
AA Mechanical and Electrical Breakdown Tow
In the event of a mechanical or electrical breakdown and the vehicle requires a tow, the AA will arrange for the vehicle to be towed to the nearest accredited/preferred dealer/repairer/yard from the breakdown scene.
AA Accident Management
In the event of an accident, the AA will arrange for the vehicle to be towed from the accident scene to the destination indicated by the Insurance Company.
Courtesy Services
In the event that your vehicle has broken down more than 100km from home we will pay for 24-hour car hire or overnight accommodation.
AA Mayday Emergency Medical Assistance
Emergency medical evacuation to a suitable medical facility in the event of a medical emergency. The service is available nationally and the service is provided by Netcare 911.
Stand by You
An armed ADT Security response officer at the incident scene, to secure the scene and wait with the customer until the AA technical service arrives.
How to use AA Emergency Roadside Assistance Service
In an emergency please call 0860 70 60 50 and supply your name, surname, ID number and Card number to the consultant.
* The Cardholder is responsible for the cost.
Terms and conditions apply.
What this is
Do you need help managing your finances? Instant Accounting for your business and Instant Financial Management are tools that will help you. They come at no cost to you and once you have registered you will receive free telephonic set-up and support.
Instant Accounting
Instant Accounting is ideally suited to small business owners and enables you to prepare income statements, balance sheets, VAT returns, cash-"ow statements as well as detailed transactional analysis reports.
Instant Financial Management
Managing your personal finances just got easier. Instant Financial Management automatically categorises your transactions, lets you set budgets and helps you achieve your savings goals. Easy-tounderstand charts and graphs enable you to visualise what you're spending your money on a daily, weekly or monthly basis. This tool enables you to monitor and review your personal transactions and expenditure.
Qualifying criteria
All you need is a Private Wealth Current or Single Facility account and be registered for FNB Online Banking.
As a Private Wealth client, you can enjoy exclusive travel benefits.
Private Wealth clients can sit back and relax in over 1 000 airport lounges around the world, with FNB Global Debit Card and Lounge Key.
Including flights, car rental and accommodation.
Such as spa days, hot air balloon rides and luxury picnicking.
Book and pay for event or sporting tickets with eBucks and Computicket.
Ensure your account has either:
Total monthly deposits of at least R44 500, or at least R150 000 deposited over the last 3 months, or a minimum balance of at least R100 000 throughout the month
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