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Update My Personal & Business Details

Update it, verify it, control it.

You can now update your information and marketing personal or business details and manage consent in a few easy steps. Plus, verify your details directly with the Department of Home Affairs
at the touch of a button.

It's secure and trusted! This will help us keep you connected to personalised solutions to help you or your business thrive. Helping take the angst out of updating your details manually. No more paperwork, no more queues and no KYC blues.

Helping you bank smart and live easy.

My personal profile

Update your personal info to help us keep you connected to trusted information about your money and the latest deals.

How to update info on your personal profile

  1. Log in to your banking profile on the FNB App
  2. Select the menu
  3. Select 'My Profile'
  4. Select your personal info
  5. Follow the prompts
  6. Select 'Finish'
 

My business profile

Stay connected to trusted information about your business and offers to help you keep your business thriving.

How to update info on your business profile

  1. Log in to your FNB Online Banking profile
  2. Select 'Profiles' and then ' Business Profile '
  3. Select your business info
  4. Follow the prompts
  5. Select 'Finish'

Get personalised offers based on your needs

View and maintain your information and marketing preferences using My Profile on the app and Business Profile on online banking.

Select the brands you would like to receive marketing communication from and your preferred communication methods to get tailored banking solutions specific to your requirements.

How to manage your personal preferences:

  • Marketing preferences
  • Information preferences

How to update your business preferences:

  • Online Banking
  • Online Business Enterprise

 

Marketing preferences

  1. Login to the FNB App and go to My profile
  2. Select 'My preferences'
  3. Select 'Continue'
  4. Select which FirstRand brands you consent to sending you marketing information
  5. Choose how you would like to receive the information
  6. Select 'Save' and you're done

Securely and trusted, all on the FNB App.
#MyInfoMyLife

 

Personal Information Sharing

  1. Login to the FNB App and go to My profile
  2. Select 'My preferences'
  3. Go to information sharing
  4. Select 'Continue'
  5. Choose how you would like to receive the information
  6. Select 'Save' and you're done

Securely and trusted, all on the FNB App.
#MyInfoMyLife

 

Online Banking

  1. Login to FNB Online Banking
  2. Click on 'Menu'
  3. Click on 'Online Banking Settings'
  4. Click on 'My preferences'
  5. Click on 'Business profile'
  6. Click on 'Marketing preferences' or 'Information preferences'
  7. Update consents as required

 

Online Banking Enterprise

  1. Login to FNB Online Banking
  2. Click on 'Profiles'
  3. Click on 'Business Profile'
  4. Click on 'My preferences'
  5. Click on 'Marketing preferences' or 'Information preferences'
  6. Update consents as required

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Physical address

4 Merchant Place
Corner Fredman Drive and Rivonia Road
Sandton
2196

Postal address

PO Box 650149
Benmore
2010