Belonging to Private Clients delivers exclusive benefits and rewards, tailored to better ft your particular lifestyle and needs. Automatic membership of eBucks through your qualifying FNB Private Clients Credit Card ensures your transactions consistently earn you eBucks, depending on your reward level.
Enjoy the services of eBucks Lifestyle, your dedicated Lifestyle Assistant will be able to facilitate you with a range of services:
Travel arrangements
All your travel arrangements including flights, car rental and accommodation.
Gifting services
Including flowers, wine, gift vouchers and hampers
Lifestyle experiences
Experiences such as spa days, hot air balloon rides and luxury picnicking.
Dining reservations
Booking a table at your chosen restaurant.
Sourcing tickets
Assistance in sourcing sport and event tickets.
For more information or to make a booking simply contact one of the Lifestyle Assistants on 087 575 0050 or send an email to ebuckslifestyle@ebucks.com
eBucks Lifestyle operating hours:
Monday to Friday from 08:00 to 17:00
Saturdays from 09:00 to 12:00
Closed on Sundays and Public Holidays
Terms, Conditions and Rules apply
Bank on the go safely and securely with the FNB Banking App. As a registered Online Banking user, you can access the FNB Banking App. Access the FNB Banking App for free, and you'll pay no data fees.
Manage your money:
Manage your card:
Never be left stranded again. Linked and Standalone Petro Cardholders receive free automatic AA Emergency Roadside Assistance which provides a helping hand when you experience problems with your vehicle.
Benefits include
Roadside Repair Service
Tow-in Service
For mechanical or electrical vehicle breakdowns.
These services are limited to forty (40) kilometres round trip. Thereafter, the additional kilometres are for the cardholder to pay.
Accident Towing*:
In the event of an accident, the AA's own towing fleet or an accredited tow contractor fleet of the AA will tow your vehicle from the accident scene to the nearest AA Quality Assured body repairer centre or to a client approved panel shop. This service is available 24/7/365 days a year.
*This service is not covered by FNB. The AA will facilitate the service and it will be for the cardholder's cost.
Stand By You
Courtesy Services**
**Courtesy services are covered up to a maximum of R644 inclusive of VAT for emergencies occurring more than 100 kilometres from your home.
How to use AA Roadside Assistance Service
***Petro Card number is the 16 digit number on the front of your card
Access to a dedicated Private Advisor and Private Banking Analyst supported by a team of specialists to assist with your Money Management needs
Never be left stranded again. Linked and Standalone Petro Cardholders receive free automatic AA Emergency Roadside Assistance which provides a helping hand when you experience problems with your vehicle.
Benefits include
Roadside Repair Service
Tow-in Service
For mechanical or electrical vehicle breakdowns.
These services are limited to forty (40) kilometres round trip. Thereafter, the additional kilometres are for the cardholder to pay.
Accident Towing*:
In the event of an accident, the AA's own towing fleet or an accredited tow contractor fleet of the AA will tow your vehicle from the accident scene to the nearest AA Quality Assured body repairer centre or to a client approved panel shop. This service is available 24/7/365 days a year.
*This service is not covered by FNB. The AA will facilitate the service and it will be for the cardholder's cost.
Stand By You
Courtesy Services**
**Courtesy services are covered up to a maximum of R644 inclusive of VAT for emergencies occurring more than 100 kilometres from your home.
How to use AA Roadside Assistance Service
***Petro Card number is the 16 digit number on the front of your card
Even more family benefits
Up to 8 complimentary SLOW Lounge visits per annum - Domestic or International - for you and your family when you book flights through eBucks Travel
SLOW Lounge boasts many features and services, such as freshly brewed coffee, tasty snacks and an abundance of power sockets, high speed WiFi, private studies, spa treatments, and a selection of books and newspapers to enjoy while you wait for your flight.
SLOW Lounges are located at the domestic terminals of the O.R. Tambo, Cape Town and King Shaka International Airports as well as at the international terminal of the O.R. Tambo International Airport.
Terms, conditions & rules apply
Global Travel Insurance, at no charge, will keep you covered no matter where you go in the world, when you purchase your return ticket(s) using your FNB Debit, FNB Fusion, Credit Card or eBucks. You will get up to R 5 million cover for the first 90 days of your trip. What's more is we will cover up to 8 travel tickets for your travel companions too.
Save on your insurance and be conveniently covered for the first 90 days of your journey.
How do I get Global Travel Insurance at no charge?
To qualify for Global Travel Insurance at no charge, you require a qualifying FNB Debit, FNB Fusion or Credit Card with which to pay for your travel ticket.
Process
This offer is available to FNB Debit, Fusion or Credit Card holders below the age of 75 who are residents of any of these countries: South Africa, Lesotho, Namibia and eSwatini.
With Global Travel Insurance you get:
For more information view the Global Travel Insurance Policy together with the Schedule of Benefits
For assistance contact:
Global Travel Insurance Help Desk:
0861 490 100
Medical Services Organisation (MSO):
+27 11 521 4575
('Reverse-charge' your call using this number when from anywhere in the world)
If you are over 74, FNB provides a specific type of insurance to suite your needs. For more information view the Global Travel Insurance Policy . These documents are also available from the Global Travel Helpdesk
Please ensure you have a copy of this Travel Policy prior to travelling and ensure you fully understand it.
A free electronic messaging system sending transaction notifications to your smartphone.
inContact offers you the ability to:
inContact will not send messages for transactions on accounts you access via a link or mandate. You can register for this service at any FNB branch.
Decline inContact messages are an innovative and convenient method of advising customers of why their transactions have been declined. These messages are identical to normal inContact notifications and this service is also free.
Making use of your FNB Private Clients Credit Card at any of these stores rewards you with an interest rate of prime or prime +2% on selected Apple devices, golf clubs, bicycles and PlayStation consoles.
FNB will transfer the purchase to the budget facility at an interest rate of prime or prime +2%
* Apple devices also available via istore.co.za (select the device, select 'Buy on FNB' and follow the steps). Find out more on www.istore.co.za/FNB
** PlayStation consoles games and accessories are available on KOODOO.CO.ZA
Important points to remember:
*** Prefunding means the purchase was not done on credit but with your own funds. Prefunding your credit card for the purchase will not qualify the transaction for the budget plan promotional rate, specifically if the limit does not cover the purchase amount
Refer to our full Terms and Conditions.
If you respond to move to budget, the transaction and limit will be moved to budget over 6 months, at an interest rate of prime +2%
Medical expenses can be high. We can Help.
Qualifying Medical Transactions includes: any GP visits, in-hospital transactions (surgery or casualties) or selected specialist transactions.
The following specialist transactions are excluded:
Aesthetic, biokinetics, cosmetic, weight loss, dieticians, dermatology, skin laser, orthodontists, osteopaths, optometrists, opticians, ophthalmologists, podiatrists, chiropodists, homeopaths, nursing & personal care facilities, laboratories, pharmacies and retail stores.
Refer to our full Terms and Conditions
Report any fraudulent incident any time.
24 hour single fraud line
SA only
087 575 9444
Outside SA
+27 11 369 2924
Email
phishing@fnb.co.za
Just tap your Contactless Card. It's that simple.
Contactless technology allows you to make fast and secure payments for low value purchases by simply tapping your card on a contactless enabled point-of-sale device.
For larger value purchases you will be required to insert your PIN as usual.
How does it work?
When you tap your card on the Contactless reader, your card information is transmitted and your purchase can be processed. It's safe, simple and fast.
Why is it a better way to pay?
How to pay
Step 1
Look out for the Contactless symbol in-store and on the point-of-sale device.
Step 2
Once the cashier has tallied up your purchases and you are ready to pay, tap your card on the terminal.
Step 3
The transaction is complete when the green light displays. (Note: Some merchants have waived the need for a signature, others may ask you to sign the till receipt)
FNB Pay is a convenient, safe and secure alternative to making payments in-store without the need for a card or cash.
To use FNB Pay, you only need to download the FNB App and register your qualifying card (When ready to make a payment look out for the contactless logo). Simply unlock your android smartphone and tap it on the card machine.
Using your smartphone to pay for purchases in-store is just as secure as using your card.
How to register
How it works
Report a lost or stolen card within 24 hours of the incident to a dedicated, toll free, 24 hour hotline and FNB will assist in the event of a non-PIN related fraud incident on your account before the card is cancelled.
Should your card get lost or stolen, call the Lost Card hotline immediately on 087 575 9406
At FNB we recognise that each person's needs are unique.
For this reason we have introduced personalised and competitive debit and credit interest rates.
Terms and Conditions apply.
Enjoy the convenience of having your credit card account paid on time, every time!
Did you know that FNB Credit Card's Auto Payment Solution allows you to pay your account with ease and serves as a safety net? Have the convenience of having your credit card account paid automatically on time, every time. The Auto Payment Solution works with a 'built in' calculator which takes into account any pre-payments and deducts these amounts from the required debit order amount.
Credit cardholders can select one of two convenient Auto Payment Solutions which will be applied monthly to pay your account:
Benefits of an Auto Payment Solution:
Easy steps to maintain an Autopayment via the FNB App:
On the payment due date, your amount payable (as per the payment option you have selected) will automatically be deducted from your bank account and your credit card will be credited subject to one day "uncleared effects".
FNB Credit Card customers receive Automatic Debt Protection on the outstanding debt on their credit card in the event of death or permanent disability.
Automatic Debt Protection (ADP) | ||
Product Name | Premium | Specified Maximum Amount |
---|---|---|
FNB Petro Card (Standalone) |
No charge |
R1 000 |
FNB Aspire Credit Card |
No charge |
R5 000 |
FNB Premier Credit Card |
No charge |
R12 000 |
FNB Private Clients Credit Card |
No charge |
R12 000 |
FNB Private Wealth Credit Card |
No charge |
R12 000 |
Top-up Debt Protection Plan
Credit cards are a great way of accessing money when you really need it. FNB Petro Card (standalone only), Aspire, Premier, Private Clients and Private Wealth Credit Card holders qualify for embedded cover at no charge in the event of death or permanent disability from R1 000 to R12 000, depending on your card.
The Top-up Debt Protection Plan is designed to cover any debt on your credit card. This cover is over and above your free embedded cover for FNB Petro Card (standalone only), Aspire, Premier, Private Clients and Private Wealth Credit Card holders. Top-up Debt Protection offers cover for the FULL outstanding balance on your credit card in the event of death or permanent disability, and cover for your minimum FNB Credit Card instalments for up to 12 months in the event of temporary disability and unemployment/ inability to earn an income.
Top Up Debt Protection Plan Terms and Conditions (01 August 2017 to date)
Top Up Debt Protection Plan Terms and Conditions (Prior to 01 August 2017)
Premiums will be calculated on the average outstanding amount during the month, minus the free portion offered under Automatic Debt Protection (ADP).
All the Debt Protection Plan benefits are subject to the terms and conditions (i.e. the policy) as issued by FNB Life.
Contact 087 575 1111 for more info
The Credit Card Budget Facility is a convenient feature that allows you to choose from a range of repayment periods from 6 - 60 months
It is ideal for making larger purchases and paying it off over a longer periods of time. Any purchase in excess of R200 can be placed on budget.
The Budget Facility is linked to your FNB Credit Card and the monthly instalments are directly debited off your straight facility.
Enjoy up to 55 days interest free on purchases made on your straight FNB Credit Card facility. Purchases do not include cash transactions, traveller's cheque purchases and certain forex transactions. For a detailed list of exclusions please see the Terms and Conditions. For any card enquiries, log into the FNB App and chat to our team of bankers via Secure Chat.
Terms and conditions apply
Protect your card against fraudulent use online. Online Secure uses a One Time PIN (OTP) that is sent to you and comes at no extra cost. To activate Online Secure on your card, you must be an Online Banking user.
Activate your card by logging on to your Online Banking profile and following these prompts:
How to use Online Secure when shopping online:
SLOW Lounge Access
As an FNB Private Clients Account holder, you can enjoy access to the luxurious SLOW Domestic Lounges and SLOW International. Make a flight booking for you or your family using eBucks Travel and earn bonus Airport Lounge visits. Go to the eBucks tab on the FNB App to see how many SLOW Lounge visits you have left. To access a lounge simply generate a QR code on the FNB App and scan it at the lounge entrance.
Complimentary visits will be allocated annually from 1 July to 30 June.
Avis Point to Point
Book Avis Point 2 Point transfers - an airport transfer service ensuring you always get to where you're going in style. Depending on your reward level, you could qualify for up to five (5) bonus local airport transfers per year in an economy vehicle when you book flights with eBucks Travel online through eBucks.com or on the FNB App. Plus, when you book local or international flights for your family (of 4 or more people) with eBucks Travel, you could be upgraded to a 7-seater vehicle. Bonus Avis Point 2 Point transfers must be booked online using the Avis Point 2 Point self-service booking system on the eBucks Travel website.
Your reward level | 1 | 2 | 3 | 4 | 5 |
---|---|---|---|---|---|
Complimentary Avis Point 2 Point airport transfers per year for flights booked through eBucks Travel | 0 | 1 | 2 | 4 | 5 |
*Terms, conditions and rules apply. Visit the eBucks website for more information
Discover fast, reliable and secure banking, whenever, wherever on the FNB App. Enjoy full control of your banking 24/7 without the need to go to a branch. Plus,the FNB App is free to use on all major networks. No data costs are charged no matter how many transactions or how long you use the app.
Do your day-to-day banking:
You can also buy:
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You also get additional features that include:
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Visit your App Store to download the FNB Banking App today. Just register and you're on your way.
Downloading the FNB Banking App is compatible with Android™, Apple™,BlackBerry™ and Nokia™ Symbian devices*.
For queries, email: fnbappsupport@fnb.co.za
To find out how to link your device call: 087 575 0362
View the software license agreement and remote banking agreement
*Android devices include HTC, Samsung, LG, Motorola, Sony Ericsson and Huawei.
BlackBerry devices include the Torch, Storm, Bold and Curve that are OS5 or higher
Terms, conditions, rules and standard network rates apply.
When you spend at our partners
When you look after the ones you love
When you learn from home
When you stay connected
When you travel
When you spend time with the family
For more information on eBucks Rewards download the FNB App or visit
www.ebucks.com
Terms, conditions and rules apply.
*Discount excludes taxes. Terms, conditions and rules apply.
Medical expenses can be high. We can Help.
Qualifying Medical Transactions includes: any GP visits, in-hospital transactions (surgery or casualties) or selected specialist transactions.
The following specialist transactions are excluded:
Aesthetic, biokinetics, cosmetic, weight loss, dieticians, dermatology, skin laser, orthodontists, osteopaths, optometrists, opticians, ophthalmologists, podiatrists, chiropodists, homeopaths, nursing & personal care facilities, laboratories, pharmacies and retail stores.
Refer to our full Terms and Conditions
Making use of your FNB Private Clients Credit Card at any of these stores rewards you with a promotional interest rate of prime on selected Apple devices, golf clubs, and bicycles.
*Apple devices also available via istore.co.za (select the device, select buy on FNB and follow the steps). Find out more on www.istore.co.za/FNB.
Important points to remember:
Refer to our full Terms and Conditions
Enjoy up to 20 complimentary Domestic SLOW Lounge visits per year, depending on your reward level
Even more family benefits
Earn up to 18 additional SLOW Lounge visits - Domestic or International - for you and your family when you book flights through eBucks Travel
SLOW Lounge boasts many features and services, such as freshly brewed coffee, tasty snacks and an abundance of power sockets, high speed WiFi, private studies, spa treatments, and a selection of books and newspapers to enjoy while you wait for your flight.
SLOW Lounges are located at the domestic terminals of the O.R. Tambo, Cape Town and King Shaka International Airports as well as at the international terminal of the O.R. Tambo International Airport.
Terms, conditions & rules apply
Your FNB Private Clients Credit Card is the ideal transactional banking tool that offers you exclusive benefits suited to your
lifestyle, with a competitive personalised interest rate and up to 55 days interest-free purchases.
(No monthly account fee for your FNB Private Clients Credit Card if bundled with your matching Fusion, Single Facility or Current Account)
As an FNB Private Clients account holder, you can get more value each month with eBucks. Enjoy free membership to the eBucks Rewards programme and simply qualify to start earning rewards.
Earn additional eBucks with Smart Spend when you use your FNB Private Clients Virtual Card to pay in-store or online.
eBucks awarded for Smart Spend will take 2 - 3 business days to reflect in your eBucks account.
Track your Smart Spend and see how many eBucks you've earned during the month by visiting the FNB App > eBucks > Earn > Smart Spend.
Get access to these great benefits on your FNB Private Clients Credit Card:
Move your unexpected medical transactions to budget, at a competitive interest rate.
Access to exclusive FNB Credit Card offers at a competitive interest rate
Safer banking is always top of mind, so we've put many measures in place to ensure this. You can set your notification limits, block your card via the app and report fraud instantly, to mention a few.
Your credit card is versatile, easy to use and super secure. Here are a few ways you can use your credit card.
Online shopping is secure and very efficient whether you need something delivered from abroad or from around the corner
Set your credit card as your default account on FNB Pay, then simply tap your Android smartphone to pay
Wherever you make a purchase, simply swipe your credit card to pay
Enjoy a range of solutions to help you manage your cashflow.
Enjoy a personalised interest rate tailored to your unique credit profle
Never worry about missing a payment, choose from 5 convenient repayment options
Receive Automatic Debt Protection on the outstanding debt on your credit card
The FNB Virtual Card on the FNB App is a faster, safer and more secure way to pay for online
and in-store purchases wherever you are in the world. You can create multiple virtual cards at no additional cost , to use as you need them.
Your CVV number changes every hour. Create, cancel, delete or block your card at any time.
Virtual cards can also be used for FNB Pay (Tap to Pay and Scan to Pay) and all partner wallet transactions, including Apple Pay, Google Pay, Samsung Pay, Fitbit Pay, Garmin Pay, and SwatchPAY!, without the need for a physical card.
Choose more value for you and your family and earn eBucks while you spend online.
Get instant insurance for items purchased with your virtual card at no extra cost.
Tell me moreEarn between R750 000 and R1 799 999 p.a. to qualify
Other ways to apply
Find a branch
Apply on the FNB App
If you're an existing customer contact your Private Advisor