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Legal support

FNB Law on Call
Personal Plan

24/7 professional legal assistance for only R120pm for all your personal legal matters.

Legal cover for every situation

With FNB's Law on Call Plan you get professional help when you have to deal with life's unexpected twists and turns.

How this plan can help you

In-court representation

Up to R160 000 per matter with a dedicated lawyer and R3 million lifetime cover

Legal documents

Such as domestic employment agreements, residential leases, loan agreements and more

Investigative services

To support your court case

Expert advice for you, your spouse and your children

How FNB Law on Call compares to regular firms:

A regular law firm can charge over R2 000 per an hour and often require a down payment of at least R10 000.

Added value

Cover starts immediately

No waiting periods apply, you are covered as soon as it's approved by the insurer.

Retrenchment premium waiver

If you are retrenched, we will waive premiums for up to 6 months while you are unemployed.

Side hustle consultation

We will provide you with a telephonic consultation with a commercial lawyer to guide you on your business's legal requirements.

One-hour face-to-face consultation

For matters not covered by the plan.

Cover for your parents

Add up to 4 parents to your plan from a reduced monthly rate of R35 per parent.

Expert Fees

Up to R20 000 cover for expert costs.

 

Qualifying criteria

  • South African citizen or permanent resident
  • 18 years or older
  • Valid South African bank account

 

Claims channels

For Claims, Cancellations or Servicing call 087 736 7773

For Sales email: contact 087 312 0001 option 5 or email fnbinsurancesales@fnb.co.za OR on the FNB App > Product Shop > For me > Insure>Legal>Law on call personal plan and for Secure Chat: Visit the FNB App> Messages > Secure Chat

For Claims email: LOCClaims@fnb.co.za OR on the FNB app > Insurance > Claims > Add a claim and FNB app > messages > secure chat are relevant

For Servicing email: LOC@fnb.co.za

For complaints call 087 575 9408 or email
care@fnb.co.za

There are no specific requirements for submitting a claim. Our lawyers will find out more about your case and let you know what they need in order to resolve your claim.

 

The following matters are not covered

Refer to the Terms and Conditions for a full list of exclusions

For legal costs (24/7 telephonic legal advice still applies):

  • Legal matters or events that started before the start of the plan
  • Conveyancing matters, transfer duties and fees
  • Small claims court matters

For any advice or legal costs

  • Matters against the FirstRand Group, the state, business or tax matters

 

 

Call Me Back

Tell us a bit more about your query and we'll get the ball rolling.

 

Family
and Life

We will help you with the following matters:

  • We offer unlimited drafting of up to 200 different contracts
  • If you are getting married, we will draft a tailored antenuptial contract
  • We will assist you in court if you are getting a divorce and the divorce is unopposed
  • If you have a child, we will help you with a maintenance order to share custody and child care
  • To protect and defend against domestic violence

 

Home and
vehicle

We will help you with the following matters:

  • Where there is a contract in place and a dispute arises or the other party is in breach of the contract
  • In the event where your property is being repossessed

 

Labour

We will help you:

  • Protect yourself against unfair dismissal
  • Where you are treated unfairly at work e.g. inappropriate working conditions, unfair demotions, unpaid wages and unauthorised salary deductions
  • With disciplinary proceedings and hearings against you
  • If you are being discriminated against

 

Civil and
Criminal

If there is criminal case against you, we help with the bail application and the court proceedings.

We will help you:

  • Where a person causes bodily injury and you want to claim for damages or compensation
  • If someone causes damage to your property
  • For disputes with your medical aid, insurance policies or pension funds
First National Bank - a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider 1929/001225/06 (NCRCP20).