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Financial planning

Overview

How do I verify my smart device?


First thing's first


The good news is that you still enjoy seamless banking with FNB while overseas. But here's the crucial info: you must let us know that you will be out of the country, and you can do this via Secure Chat on the FNB Banking App.

Why is this important?
By us knowing that you're off to foreign lands, we'll be able to act speedily should we notice any suspicious transactional activities on your accounts.

TIP: You can find all our important contact numbers on the FNB Banking App. It's also good to have copies of your debit or credit card numbers in case they get lost or stolen while you're travelling.

Say hello to your financial 'passport'


The FNB Banking App can be your best friend when it comes to handling your finances as per normal even when you're travelling.

Why is this important?
With the FNB Banking App, you're able to keep track of your account activity just as you would at home. You will also be able to approve Online Banking transactions via Smart inContact. Ultimately, should you pick up any suspicious activity, you're able to report fraud immediately.

TIP: Connect your FNB Banking App to your nearest WiFi hotspot, or purchase data in the country you are visiting. This is to use the app just as you would if you were at home.

Safety first


Although there are other ways to verify your banking transactions, while overseas - such as via email or SMS - we highly recommend using Smart inContact.

Why is this important?
These days, fraudsters are able to intercept emails and SMSs easily, so Smart inContact is your safest option as it cannot be intercepted.

TIP: Before your trip, make sure that you have verified your FNB Banking App device.

Travel banking guide


The definitive guide to banking while travelling

Whether you're heading off to the Caribbean or are suiting up for a business trip, this guide is for you. Why? Because here you'll find the things you need to be mindful of when it comes to enjoying continued FNB banking while out of the country.

First thing's first


The good news is that you still enjoy seamless banking with FNB while overseas. But here's the crucial info: you must let us know that you will be out of the country, and you can do this via Secure Chat on the FNB Banking App.

 

Say hello to your financial 'passport'


The FNB Banking App can be your best friend when it comes to handling your finances as per normal even when you're travelling.

Safety first


Although there are other ways to verify your banking transactions, while overseas - such as via email or SMS - we highly recommend using Smart inContact.

Bon voyage


FNB has also designed other very useful travel products, to help make your trip a pleasure. For example, we've made it possible for you to order forex notes via Online Banking. You can even request a Multi-currency Cash Passport™ (travel card). For more information, visit the Forex section on the FNB website.

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