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Customer stories

Breaking new ground using new platforms with Normatter Construction

Going against the norm

William and Normatter formed Normatter Construction. Taking on a traditionally male-dominated space, they faced many doubters with a female leading the company. Undaunted, Normatter took on her role as the company's bookkeeper, while she and William sought customers for services such as brickwork, home renovations, painting, roofing, plastering, plumbing and electrical work and compliance. With limited resources the company began as a home-based start-up with all focus being placed on securing new business. This was a challenging time for the determined duo. Fortunately, a conversation with their FNB Business Manager changed everything.

Building a client base

Normatter Construction took on the suggestion to join FNB nav> Marketplace, where they could reach more customers needing their services. Importantly, they knew the value of reviews and recommendations in an industry where many suppliers have a poor reputation for service delivery.

For the business this was a big turning point.

Their commitment to quality met the needs of those seeking on services on this popular platform. Customers began to pour in and today, Normatter Construction has expanded its services from Gauteng to the Western Cape, Northwest and Northern Cape, with vehicles and assets adding to its success. It even helped the couple survive the challenging period the industry faced during the Covid-19 pandemic.

'Clients are more comfortable with us from the peace of mind FNB nav> Marketplace brings. Additionally, we reward their trust with a greater level of service and quality. We learnt in the beginning that patience during tough times is key to successes. This makes it so much more rewarding to find a partner that can help us fast-track forward. We now look ahead to building on our relationship with FNB, our clients and creating a lasting legacy', says Normatter.

Patience, integrity and dedication are clear indicators of a business that can succeed. These qualities combined with the meaningful conversations FNB has with the businesses it supports, can take a great vision to new heights. This is why we help.

Search Normatter Construction' on the FNB App under nav> Marketplace

Visit the Normatter website for more information

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