treats your personal information collected electronically
when you use our website.
We respect your privacy and your personal information and for this reason, we take all reasonable measures, in accordance with this Policy, to protect your personal information and to keep it confidential, even when you are no longer our customer.
We also voluntarily subscribe to the principles, outlined in Section 51 of the Electronic Communications and Transactions Act 2002 ('ECT Act'), which govern your right to having your personal information kept private.
We briefly outline these principles below:
Further to the requirements of the ECT Act; we will disclose your
personal information without your consent.
We will disclose personal information without your consent if we are required to do so by law or a court order
We will disclose personal information without your consent if disclosure is in the public interest
We will disclose personal information without your consent if disclosure is in the bank's interest
We will disclose personal information with your implied consent
Clearing or disabling cookies may limit your banking functionality.
You can limit the collection of your information by disabling cookies on your browser. You may also be able to modify your browser settings to require your permission each time a site attempts to set a cookie.
However, our website(s) (and many other websites) rely on cookies to enable certain functionality. If you choose to disable cookies, some of the services available on our website may not work properly.
A cookie is a small text file stored on your device by the website you are visiting. It helps the website to remember information about your device and how you use the website.
We use this information to make your visit to our site as easy and useful as possible.
There are two main types of cookies:
When you close your browser, some cookies are deleted. These are called session cookies.
Other cookies are stored on your device until they expire or you choose to delete them. They are called persistent cookies. These cookies are sent back to us each time you visit our site.
No, we will never save any personal information, including login details or other personal information on your computer.
FNB takes the privacy of children very seriously.
Children under the age of 13 years should obtain their guardian's consent before providing/submitting any personal information about themselves on the FNB website.
FNB will not require children under this age to provide any personal information other than that which is reasonably necessary to use the FNB website.
If FNB determines that a user is under the age of 13, FNB will not use or maintain his/her personal information without the guardian's consent.
FNB has physical, technological and procedural security safeguards in place and will use its best endeavours to protect your personal information.
Personal information refers to information that identifies or relates specifically to you, for example
Any information about what you buy, where you shop, where you bank, how you invest and all related information will also be regarded as personal information.
In short, any information that we know about you will be regarded as your personal information.
Which laws apply?